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XS Training Ltd Reviews 382

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive, professional, and helpful approach, noting that assessors go above and beyond to guide them through their qualifications. The overall service is frequently described as excellent, with many appreciating the clear instructions and efficient processes that make the user experience straightforward and stress-free. People also highlight the top-notch communication and the ability to work at their own pace. However, some customers mentioned initial dissatisfaction with an assessor who seemed unengaged, leading to delays. These issues were promptly addressed by the company, resulting in a positive change of assessor and a much improved experience.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

User experience

Reviewers mention positive feedback about user experience. Many customers found the NVQ process simple and... See more

Service

Consumers find service to be positive, with many praising the helpfulness and efficiency of assessors and the... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and support... See more

Instructions

Users describe positive interactions with instructions. Customers consistently praise the clear and... See more

Based on these reviews

Rated 5 out of 5 stars

Outstanding Assessor – Highly Recommend! Craig has been an absolutely brilliant assessor throughout my NVQ journey. Always supportive, responsive, and clear in his guidance. He genuinely cares about... See more

Company replied

Rated 5 out of 5 stars

Just completed my NVQ with XS Training. From induction through to completion the whole team has been brilliant. A big shout out especially to my assessor Tom Simpson, who has been professional and eff... See more

Company replied

Rated 5 out of 5 stars

I can highly recommend xs training as they have been great to deal with throughout. Big shout out to my assessor Craig Wiltshire for his continuous help and support from start to finish. I feel... See more

Company replied

Rated 5 out of 5 stars

Thanks to XS Training I am now 1 step away from achieving my Gold Card. Communication has been top notch. My assessor gave me a step by step sheet that lays out all the tasks for site work and how I... See more

Company replied


Company details

  1. Training School
  2. Technical Service
  3. Trade School
  4. Vocational College

About XS Training Ltd

Written by the company

XS Training Website

XS Training Ltd have been delivering City & Guilds Level 3 Electrical NVQs, 18th Edition and AM2 preparation training throughout the UK since 2011 and are now the UK’s number one online training provider for the NVQ 3 Electrical Installation.

Upon successful completion of your NVQ qualification, you become eligible to apply for the highly prized and industry-recognised ECS Gold Card and JIB grading.

You will be supported by one of our team of experienced trainers and assessors who will provide you with support, advice and guidance throughout the process.

In addition to providing ePortfolio-based, assessor-assisted courses in all NVQ Level 3 Electrical qualifications, we now also offer an ever-increasing range of online electrical courses created through our XS Training Academy.

Whether you’re an experienced electrician looking to gain your ECS/JIB Gold Card, an electrical improver, or a beginner looking to take your first steps in the electrical industry, then XS Training is here to help and guide you on your journey.

Get in Touch with XS Training & Find Out More TODAY.

Written by the company

Electrician Qualification Courses Online
From beginners - to experienced workers aiming for their JIB/ECS Gold Card.*** In addition to providing ePortfolio-based, assessor-assisted courses in all NVQ Level 3 Electrical qualifications, XS Training now also offer additional online electrical courses created through their XS Training Academy. *** Courses currently available include the popular AM2/AMS2/AM2E Preparation & Revision course, which has had excellent results in boosting the number of candidates passing their AM2 Practical Examination (Unit 399) on their first attempt to over 85%. *** Other bespoke courses currently available include;** C&G 2365 Level 2 Diploma in Electrical Installations (Beginners Foundation Course)** C&G 2365 Level 3 Diploma in Electrical Installations** C&G 2391-50 Initial Verification** C&G 2391-51 Periodic Inspection & Testing** C&G 2391-52 Initial Verification & Periodic Inspection & Testing** C&G 2919-01 Electric Vehicle Charging Point Installation** LCL Level 3 in Solar Photovoltaic Panels** LCL Level 3 in Electrical Energy Storage Systems Courses** PAT – Portable Appliance Testing* and courses on how to comprehensively complete the E.I.C, E.I.C.R, & M.E.I.W.C reports.*** Whether you’re an experienced electrician looking to gain your ECS/JIB Gold Card, an electrical improver, or a beginner looking to take your first steps in the electrical industry, then XS Training is here to help and guide you on your journey.*** Get in touch TODAY to find out more!

Contact info

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Electrical Training Courses Online

From beginners - to experienced workers aiming for their ECS Gold Card

4.9

Excellent

TrustScore 5 out of 5

382 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The tutor was really supportive

The tutor was really supportive, polite and helped me to gain my nvq 2357. Would definitely recommend.

August 22, 2024
Unprompted review
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Reply from XS Training Ltd

Congratulations on the completion of your NVQ 2357 qualification Nathan and many thanks for taking the time to leave this review of your experience of doing so with XS Training. All the very best for the future as a 'recognised, qualified electrician'.

Rated 5 out of 5 stars

Thanks Craig

Without Craig there’s no way I would have got through my NVQ. I started off doing my NVQ with another assessor and I genuinely didn’t think I’d ever complete it. However once I changed to Craig, his patience and availability when I needed assistance enabled me to complete it. I can’t thank him enough

August 21, 2024
Unprompted review
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Reply from XS Training Ltd

Thank you for taking the time to leave this 5-star review and of course for your kind words about your dedicated assessor throughout the process, Craig Wilshire. Congratulations on the completion of your NVQ level 3 electrical qualification and all the best for the future.

Rated 5 out of 5 stars

Having everything online is very convenient!

I was a bit sceptical at the beginning about having everything online, including the observations, but it’s a huge help to have it that way. It helps you get quicker through the process, but remember that it depends on you not on your assessor how quick you get this done.
What I liked is that on the online profile created for your NVQ contains a lot of info and examples of what kind of pictures you need, and how to prepare for obs, together with checklists and useful guidance from the assessor.
I don’t know what other course providers are like as I’ve only used XS for my NVQ, but I can definitely recommend XS Training.
The app used for picture uploading isn’t great (or maybe wasn’t great on my iPhone) but you can get online without the app, which is what I did, sometimes even on my breaks at work when I was uploading 1-2 pictures that I managed to take on that occasion - again - having everything online it’s an advantage.
Overall good experience that helped me learn a lot of things about electrics and about myself. And by the way, English is my second language, so I was a bit scared that I will be struggling to communicate with my assessor but it wasn’t the case as he was patient enough with me, so if English is not your first language don’t let that put you off.
Thanks XS!

August 14, 2024
Unprompted review
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Reply from XS Training Ltd

Thank you very for sharing this detailed review of your experience after choosing XS Training to pursue your NVQ Level 3 qualification Robert, we really appreciate the time you've taken. I'm sure the information you've shared will be extremely valuable for anyone considering the same, especially as many will have similar reservations to you at the beginning. We note what you have mentioned about the App for uploading photos directly from your phone and will look to see if there's anything that can be done to make improvements in future. Many thanks once again Robert and all the very best for your future in the industry.

Rated 5 out of 5 stars

Professional, Efficient & Reliable.

Really professional company, made it so easy to build my NVQ portfolio. Very attentive and no stone unturned with regards to getting the most out of what was needed. Guided clearly throughout hints and tips went a long way with photo evidence. Highly recommend and have in fact already recommended to colleagues who are now using XS Training. Big thank you to Muztaba who assessed my portfolio, always on had whenever I had queries.

July 23, 2024
Unprompted review
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Reply from XS Training Ltd

What a great, detailed review Riyad, thank you for taking the time to share it here. Thank you too for already recommending us to your colleagues and rest assured that we will do all we can to provide them with the same assistance and experience. All the very best for your future in the industry.

Rated 5 out of 5 stars

That was quick

That was quick, thanks to the assessor. Took me around 4 months to complete the portfolio.

June 17, 2024
Unprompted review
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Reply from XS Training Ltd

WOW! Congratulations Daniel, that's really good going and at the 'top end' of what we say is achievable when starting out. It's a great example of what is possible if you have the time to dedicate to working on your NVQ plus of course the right type of jobs to complete your Portfolio. Very well done once again and many thanks for taking the time to share your experience here. All the very best.

Rated 5 out of 5 stars

It was great

It was great

June 1, 2024
Unprompted review
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Reply from XS Training Ltd

Many thanks Suhel, we appreciate you taking the time to leave this 5-star review. All the best.

Rated 5 out of 5 stars

Definitely Recommend XS Training

Everyone at XS training has been brilliant all the way along
Especially Craig Wiltshire my assessor - always positive and encouraging but also ensuring high standards are met
I also did the 2391-50 course at their training centre - and found everyone there incredibly helpful and knowledgeable
Would definitely recommend to anyone

July 22, 2024
Unprompted review
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Reply from XS Training Ltd

WOW! Thanks for this great review and recommendation of XS Training Matthew, that's great and we really do appreciate it. Congratulations on the completion of both your Level 3 electrical qualifications and all the very best for the future in the industry.

Rated 5 out of 5 stars

XS + Craig Wiltshire review

My NVQ3 assessor, Craig Wiltshire has been excellent, always approachable and quick to respond to any questions, his knowledge is outstanding. He’s also just a really nice chap to discuss all things electrical with! Thanks Craig for your support during my NVQ3. Dan Smith.

July 20, 2024
Unprompted review
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Reply from XS Training Ltd

Congratulations on the completion of your NVQ Level 3 electrical qualification Dan and for taking time to leave this 5-star review about your experience of working with XS Training - and Craig in particular. You're right, he is a really nice chap! :-) All the very best.

Rated 3 out of 5 stars

The portfolio system is very poor it…

The portfolio system is very poor it was hard to upload everything sufficiently. My assessor Muztaba was extremely helpful and guided me through it.

June 24, 2024
Unprompted review
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Reply from XS Training Ltd

Hi Husnain, I'm very sorry to hear that you had issues with the Portfolio system. We get a lot of complementary comments from people saying how much they liked it but we appreciate that not everyone is the same and different people have different/preferred ways of learning. We do update and amend out Portfolio System (slightly) from time to time so I will check with Muztaba to get his feedback on what you had problems with. Thank you for sharing your experiences and thank you too for mentioning that Muztaba, your dedicated assessor, was able to help you through your NVQ to completion. All the best.

Rated 5 out of 5 stars

XS training is one of the best …

XS training is one of the best Electrical training providers in the UK to start new career in the Electrical Industry.
They helped me through every step of my journey to achieve Electrician Qualification.
Thanks

July 18, 2024
Unprompted review
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Reply from XS Training Ltd

Many thanks for taking the time to leave this 5-star review of your experience after choosing XS Training to help launch your career in the electrical industry. We wish you all the very best for the future as you progress.

Rated 5 out of 5 stars

Craig Wiltshire assessor is brilliant

Craig Wiltshire the assessor is brilliant, made the whole process of the NVQ smooth and very friendly and knowledgable

July 18, 2024
Unprompted review
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Reply from XS Training Ltd

Congratulations on the completion of your NVQ level 3 electrical qualification Samuel and many thanks for taking the time to leave a review of your experience of working with XS Training, particularly about Craig, your dedicated assessor. All the best for the future

Rated 5 out of 5 stars

Ease and Clarity, Good Support

Tom Simpson helped me through the progress of the course from start to finish.

XS training makes it clear how to move through the otherwise complicated process of qualifying.

Recommended.

July 10, 2024
Unprompted review
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Reply from XS Training Ltd

Thank you for taking the time to share this 5-star review Isaac - and also your recommendation to others because we made "it clear how to move through the otherwise complicated process of qualifying". That really means a lot because that is our intention. All the very best for your future in our industry.

Rated 5 out of 5 stars

I would advise everyone to take up XS…

I would advise everyone to take up XS Training for your electrical training. I have just completed my NVQ with Tom Simpson as my assessor, he helped me through the course and was always available if i needed.

July 10, 2024
Unprompted review
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Reply from XS Training Ltd

Many thanks for your 5-star review and recommendations to others looking for electrical training Malachi, it's very much appreciated. and for your special mention of your dedicated assessor through the process, Tom Simpson. All the very best for the future.

Rated 5 out of 5 stars

I've done experience worker nvq with XS…

I've done experience worker nvq with XS training, i had a great experience with the college, they made it very clear and easy to access information and resources, my assessor Tom Simpson was helpful and guided me throughout the NVQ, i gave a 5 star review as XS training made an online portfolio and a lot of videos for users to follow, i am really busy with work but with the resources provided and guidance from the assessor it worked out just fine for me, i would recommend XS training and Tom Simpson for others but the learners need to put on some work and take the NVQ seriously, i will be back for the AM2E as well as i am a happy customer

July 10, 2024
Unprompted review
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Reply from XS Training Ltd

Congratulations on the completion of your City & Guilds 2346 Experienced Worker Qualification Ani and many thanks for this brilliant 5-star review of your experience of working through it with us. You're quite right to point out that the candidate does have to put the work in, but also highlight that we're here to help in every way we can for those that can & do. All the very best for your future in the industry.

Rated 5 out of 5 stars

Helpful efficient

Helpful efficient

September 8, 2023
Unprompted review
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Reply from XS Training Ltd

Thanks for taking the time to share this 5-star review of your experience of working with XS Training Altay, we really appreciate it and wish you all the best for the future.

Rated 5 out of 5 stars

I’ve had a wonderful experience with…

I’ve had a wonderful experience with Craig Wiltshire being my assessor for my NVQ, he’s been great and a real helpful guy perfect man for the job.
Thanks a lot Craig top man !!.

July 6, 2024
Unprompted review
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Reply from XS Training Ltd

Many thanks for taking the time to share your "wonderful experience" of working with XS Training to gain your NVQ level 3 electrical qualification, and in particular about your dedicated assessor throughout the process, Craig. We agree, he really is a Top Man! All the best.

Rated 5 out of 5 stars

NVQ 2346

Doing the experienced worker qualification with XS and they appointed Craig Wiltshire as my assessor. He was absolutely brilliant, he will help you and guide you as much as he can and if you put the work in he will get you over the line. Sign up with XS and ask for Craig as your assessor.

July 4, 2024
Unprompted review
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Reply from XS Training Ltd

Many thanks for taking the time to leave this great review Tony and congratulations on the completion of your level 3 experienced worker qualification. Thanks too for your special mention about your assessor Craig, He's a great guy and we're lucky to have him on the XS team - as we are with all our fantastic assessors. All the best for your future in our industry.

Rated 5 out of 5 stars

All of the learning with XS has been…

All of the learning with XS has been spot on. I’ve enjoyed them all and the tutors and staff have been great. Tom, my assessor was incredibly helpful and supporting whenever required. I couldn’t recommend XS more. Book it!!!

July 3, 2024
Unprompted review
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Reply from XS Training Ltd

Congratulations on the completion of your NVQ level 3 electrical qualification David and many thanks for sharing your experience of working with XS Training to achieve it. Thank you especially for your kind words about your dedicated assessor throughout the process, Tom Simpson. All the very best for the future.

Rated 5 out of 5 stars

Exceptional Support Throughout My NVQ

I highly recommend
Craig to anyone pursuing their NVQ. His expertise and supportive approach are truly outstanding. Thank you for making my NVQ journey such a positive experience!

June 28, 2024
Unprompted review
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Reply from XS Training Ltd

Many thanks for taking the time to share your 'positive experience' after choosing XS Training to gain your NVQ Level 3 electrical qualification - and in particular for your kind words about your dedicated assessor throughout the process, Craig. It's much appreciated and we wish you all the best for the future.

Rated 5 out of 5 stars

I would definitely recommend

The hole process is very smooth, you can have contact with your assessor or the office whenever you need to. You also get told exactly what you need to upload and on what evidence including the amount of photos required to complete a section.

June 27, 2024
Unprompted review
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Reply from XS Training Ltd

Many thanks for taking the time to leave this 5-star review and recommendation of XS Training to other Cameron, it's much appreciated. Congratulations on the completion of your NVQ 3 electrical qualification and all the best for your future in our industry.

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