Xteink Reviews 7

Went to the site to make a purchase and left. Have since been spammed with emails, despite never giving them my email or making an account on the site.

I will now not be purchasing one. Huge overstep to contact me without asking, even bigger one to then spam emails.

Do not use this website. I made this purchase at the beginning of January and I have had NO updates since. Customer Service is none existent, multiple emails and I’ve never heard back. I reached out on social media and they have blocked me without responding.

I do not recommend xteink.com.

They shipped my order via SpeedX (speedx.io). The courier marked my parcel as “incorrect address” and then disposed of it.
The address was fully correct — I’ve used it hundreds of times without issues.

SpeedX officially confirmed that the package was destroyed and told me to contact the merchant for a refund or replacement.

Xteink refused responsibility.
They claimed they “can’t contact the courier” and instead of a refund offered a 40% discount and accessories for an item I never received.

I paid for a product, got nothing, and was asked to spend more money.
Multiple reviews describe the same scenario.

If they lose your package, you lose your money. Avoid.

after you maid payment, thats s it, no update even after emailing them. Customer service none existent. i'm not sure if i've been scam or what.

Ordered on 2025-12-24 but thanks to the unprofessional shipping company, speedx.io, the item was never delivered. Their customer service no longer responds to my requests for replacement or refund. I do not recommend buying from this shopify-based store - the same item can be had at aliexpress for less.