I used to sell 1 product on my website and thought I should probably expand the offering and stumbled across dropshipping. In the beginning I used both the big dropshippers, xtrader for the mai... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Well here we go again. Second lockdown! Our shop in London was hit particularly hard the first time around with footfall almost non existent. We looked for a way to move our business online. Xtrader p... See more
Company replied
This is my first time in this business line but I couldn’t get any better guidance and support! Josh is always willing to help and goes extra mile to ensure everything runs as smoothly as possible for... See more
Company replied
Purchased the Diamond Plus web design from XTrader. The team were very quick to put the design together and extremely helpful when the design was handed over to me. Josh in particular was great with... See more
Company replied
Company details
Information provided by various external sources
Sell our huge range of 5622 products in over 210 categories without any costs or investments. If you do not have the facility to hold stocks, or require our wholesale services, why not consider using our mail order Drop Shipping Service. We will dispatch direct to your customers, saving you both time and money. We operate on your behalf, needs and requests - our service is full of ways to help your sales, SEO and internet marketing.
Contact info
11 Hunting Gate, SG4 0TJ, Hitchin, United Kingdom
- 0844 588 4888
- support@xtrader.co.uk
- xtrader.co.uk
4.5
Excellent
54 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I use them both for my online store and …
I use them both for my online store and for my personal shopping. Large selection covering around 2/3 of standard toys and some higher end, though could be larger. No problems with delivery, it's usually a couple of days and i have had no damage to goods in transit.
July 18, 2017
Unprompted review
Reply from XTrader Dropship, Wholesale
Hi LaRasa,
Thank you for your great review! We’re delighted to hear that you use XTrader both for your online store and personal shopping. It’s great to know that you’re happy with our selection and that deliveries have been smooth and reliable.
We appreciate your feedback on expanding our range, and we’re always looking for ways to improve our offerings. If there’s anything specific you’d like to see, feel free to let us know!
Thanks again for your support—we look forward to continuing to serve you!
Best regards,
The XTrader Team
Great service
Xtrader have looked after our shop for many years. Good wholesaler.
November 3, 2016
Unprompted review
Reply from XTrader Dropship, Wholesale
Hi Buxy,
Thank you for your loyalty and for taking the time to leave such a great review! We truly appreciate your continued trust in XTrader and are delighted to have been your wholesale partner for many years.
We look forward to many more years of working together and supporting your business! If there’s ever anything you need, we’re always here to help.
Best regards,
The XTrader Team
First class
Great company to work with, always helpful and friendly staff. First class service
September 22, 2016
Unprompted review
Reply from XTrader Dropship, Wholesale
Hi Steve,
Thank you for your fantastic review! We’re so pleased to hear that you’ve had a great experience working with us and that our team has been helpful and friendly. Providing first-class service is always our goal, and it’s wonderful to know we’ve met your expectations.
We truly appreciate your support and look forward to continuing to work with you. If you ever need anything, we’re always here to help!
Best regards,
The XTrader Team
Awesome service
They has been awesome and really listen to me.
The design exceeds my demands and I'm really happy with the service.
September 22, 2016
Unprompted review
Reply from XTrader Dropship, Wholesale
Hi Toni,
Thank you for your fantastic feedback! We’re thrilled to hear that you’re happy with your design and that our team has truly listened to your needs. Meeting—and exceeding—your expectations is what we aim for, so it’s great to know we’ve delivered!
We appreciate your support and look forward to continuing to assist you. If you ever need anything, we’re always here to help!
Best regards,
The XTrader Team
Exceptional service.
I am so pleased with the service i get from Xtrader!
They have an amazing range of toys and lingerie which support my shop.
I cant recommend them enough, the technical support team have been so helpful.
September 12, 2016
Reply from XTrader Dropship, Wholesale
Hi Suzy,
Thank you for your wonderful review! We’re so pleased to hear that you’re happy with our service and that our wide range of toys and lingerie has been a great support for your shop. It’s also fantastic to know that our technical support team has been helpful along the way!
We truly appreciate your recommendation and look forward to continuing to support your business. If you ever need anything, we’re always here to help!
Best regards,
The XTrader Team
Reply from XTrader Dropship, Wholesale
Hi Dan,
Thank you for your great review! We’re delighted to hear that you’ve had a smooth experience with our shipping and service. Reliability is key, and we’re glad we’ve met your expectations!
We truly appreciate your recommendation and look forward to continuing to support you. If you ever need anything, we’re always here to help!
Best regards,
The XTrader Team
Reply from XTrader Dropship, Wholesale
Hi Daina,
Thank you for your kind words! We’re so pleased to hear that you’ve had a great experience with our service and found our staff helpful. Your recommendation means a lot to us!
If you ever need anything, we’re always here to help. Looking forward to continuing to support you!
Best regards,
The XTrader Team
1st Class Company
Excellent company to deal with. Great Range of product at good wholesale prices. Excellent eCommerce sync integration system with a great technical back up team always to help. Customer service one of the best in the business. If your not dealing with them. Your company is missing out !!
Thank you all from S-N
July 29, 2016
Unprompted review
Reply from XTrader Dropship, Wholesale
Hi S-N,
Thank you for your fantastic review! We’re thrilled to hear that you’ve had such a great experience with XTrader. Providing a wide product range, competitive wholesale prices, and a seamless eCommerce sync integration is what we strive for, so it’s wonderful to know it’s making a difference for you.
A special thanks for your kind words about our technical support and customer service—it’s always our goal to be the best in the business! We truly appreciate your support and look forward to continuing to work with you.
If you ever need anything, we’re always here to help!
Best regards,
The XTrader Team
This company never lets you down
I have used Xtrader for a number of years, and the service is great! Many of my customers give me feedback on how good my service is, and how well the items are packed. This is of course is Xtraders service not mine.
Claire, along with Paul and Gary are aways helpful, and I would recommend the Xtrader sevice anytime.
July 19, 2016
Unprompted review
Reply from XTrader Dropship, Wholesale
Hi Mr Williams,
Thank you for your loyalty and for sharing such wonderful feedback! We’re delighted to hear that you’ve had a great experience with XTrader over the years. It’s fantastic to know that our service, from packaging to customer support, has contributed to the positive feedback from your customers!
A special shoutout to Claire, Paul, and Gary for their continued dedication—we’re lucky to have them on our team! We truly appreciate your recommendation and look forward to continuing to support your business.
If you ever need anything, we’re always here to help!
Best regards,
The XTrader Team
Absolutely awesome people & company.
A special thanks to Paul & Gary,
- Always pick up the phone and with patience and 100% competence answer all questions.
- Always reply very quickly to emails.
- Are very professional and truthful about any questions asked of them.
A great service for anybody looking to get into the business!
July 19, 2016
Unprompted review
Reply from XTrader Dropship, Wholesale
Hi Rafael,
Thank you for your amazing review! We’re so pleased to hear that you’ve had such a positive experience with XTrader. A special shoutout to Paul & Gary for their dedication—they truly go above and beyond to provide top-notch support!
We pride ourselves on being responsive, professional, and always honest with our customers, so it’s fantastic to know that this has made a difference for you.
We appreciate your kind words and recommendation! If you ever need anything, we’re always here to help.
Best regards,
The XTrader Team
Absolute Perfection!!
After deciding to make the leap and have my own website, which is nearly ready to launch, i had to make the decision of what drop-shipper to use.
I'm so glad i spoke to Paul, as his customer service skills are outstanding, always replies back to emails within an hour or so and keeps me updated if i have any problems.
I know i have made the right choice and trusting Pauls experience in this industry will help me grow my business.
Always new products coming in and that shows what a great business these guys have,
I look forward to working along side you guys for many years!
Keep up the good work,
Nick
July 15, 2016
Unprompted review
Reply from XTrader Dropship, Wholesale
Hi Nick,
Thank you for your fantastic review! We’re so excited for you as you get ready to launch your website, and we’re thrilled to be a part of your journey. It’s great to hear that Paul’s outstanding customer service and industry expertise have made a positive impact on your experience.
We take pride in keeping our product range fresh and up-to-date, and we’re glad you see the value in that! We’re looking forward to working alongside you for many years to come and supporting your business as it grows.
Wishing you every success—if you ever need anything, we’re always here to help!
Best regards,
The XTrader Team
Very Professional
I would recommend X Trader to anyone they are very professional, they have helped me solve a lot of issues I'v had and got my store up and running very quick it looks great.
July 15, 2016
Unprompted review
Reply from XTrader Dropship, Wholesale
Hi Jasmine,
Thank you for your wonderful review! We’re so pleased to hear that you found our service professional and that we could help resolve any issues along the way. Getting your store up and running quickly—and looking great—is exactly what we strive for!
We truly appreciate your recommendation and look forward to supporting you as your business grows. If you ever need anything, we’re always here to help!
Best regards,
The XTrader Team
The best out there.
Paul, is the nicest guy you could ever wish to meet.His patience is bountiful, his knowledge in terms of products and technicle expertise is second to none.
Seldom do you come across someone who is so ready to help you out, the backend systems are fantastic and turn around times are exceedingly good.
I have been an affiliate for years and decided to try out drop shipping, obviously one looks at all the options available before taking a leap of faith and Paul and his team stood out among them all.
If you want to start drop shipping - go with these guys, they really are the best. You can thank me later!
Jim
July 15, 2016
Unprompted review
Reply from XTrader Dropship, Wholesale
Hi Jim,
Wow—thank you for such an incredible review! We’re absolutely thrilled to hear that you’ve had such a positive experience with XTrader. Paul truly is an asset to our team, and it’s fantastic to know that his patience, knowledge, and willingness to help have made a difference for you.
We’re also glad you’ve found our backend systems and turnaround times to be top-notch. Taking the leap into drop shipping is a big decision, and we’re honored that you chose us after exploring all your options.
Your recommendation means the world to us, and we’re excited to support you on this journey. If you ever need anything, we’re always here to help. Wishing you great success—thanks again!
Best regards,
The XTrader Team
Exceptional and Extremely Supportive Team
Gary and Paul have been there for me to help me with every single technical issue I have had, no matter how small or basic. The response rate has been LIGHTNING fast! I am extremely happy with Paul and Gary and will continue working with them on my current as well as future endeavours! Thanks a tonne guys!
Katie
July 15, 2016
Unprompted review
Reply from XTrader Dropship, Wholesale
Hi Katie,
Thank you for your amazing review! We’re so pleased to hear that Paul and Gary have been there to support you every step of the way. Providing lightning-fast responses and top-tier technical assistance is exactly what we strive for, so it’s fantastic to know we’ve met your expectations!
We truly appreciate your trust in us and look forward to working with you on your current and future endeavors. If you ever need anything, we’re always here to help!
Best regards,
The XTrader Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.