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Rated 5 out of 5 stars

Customer service number 1! And also the application it itself is too convenient and friendly. Been using this app 4yrs ago till now non stop. Highly recommended!!💯💯

Company replied

Rated 5 out of 5 stars

The VPN works brilliantly, one the best available for sure. The customer support seem to be available and very helpful 24 hrs/day. I am so glad I bought this software rather than any other.

Company replied

Rated 5 out of 5 stars

I am connecting the free internet world from a country with most severe restrictions implemented on internet access. Most VPN services including paid VPN not work or work only for limited time. The on... See more

Company replied

Rated 1 out of 5 stars

This VPN had one job, to change my location so I could access my work from abroad- it failed. I spent a long time on the live chat function, to which the workers took up to an hour to reply each time... See more

Company replied

Company details

  1. VPN Service
  2. Mobile Network Operator
  3. Technical Service

Written by the company

X-VPN offers the best free VPN service to access all sites and hide your online activity. We provide fast and stable connection for iOS, Android, Windows and Mac. We have 8000+ servers on 50+ global locations to unblock your favorite contents, and provide bank-grade encryption methods for you to surf securely and privately. We also follow strict private policy and do not log your online activities.


Contact info

3.8

Great

TrustScore 4 out of 5

164 reviews

5-star
4-star
3-star
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1-star

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Worst ever vpn

One of the worst vpn , don’t even think to use.

April 11, 2022
Unprompted review
X-VPN logo

Reply from X-VPN

Dear Sandeep, thanks for your review! We have noticed that you updated your review, sorry for bringing you bad experience. Would you please give us some advice on improving our service? Besides, if you have any problem using X-VPN recently, please feel free to reach out to our in-app live chat!

Rated 5 out of 5 stars

Thanks to X-VPN experienced Team I…

Thanks to X-VPN experienced Team I could adjust my settings and enjoy the perfect service which really works well under the premium account. The company aims for customer satisfaction and does it very well. Thank you Team! Great Job! Keep up!

April 6, 2022
Unprompted review
Rated 5 out of 5 stars

As obtaining this app

As obtaining this app , free it was well connected , I did have situations several times it would shut off , loose connection , I would have. To connect again , after awhile it would stall and never connect right when it was at the very end of the circle closing , but didn’t. Adventally I read the features spend a lil to activate the premium. Wow wow very strong connections , no hesitation , and it stays connected . Customer service been very help full , no excuses just together at first ran some diagnostics test , sense then excellent worth the lunch money . There is several super fast connections variety to pick, I like as well just hitting Fastest connection automatically finds . Either . I see it this way , I am the only one that is a obstacle so I overcome oneself , and share among those whom are developers as well all that build app , or any aspect of …… you no . Yet having a live individual on the other end , working with the same vibrations as you , everything is much much smoother and with no conflict allows better tools , for our lives to allow one to live life in the moments with no worrie and well functional app 👍🏼

March 31, 2022
Unprompted review
Rated 3 out of 5 stars

Hello

Hello, while using no problems so far, it is easy to use. Thanks for the service.

February 11, 2022
Unprompted review
Rated 1 out of 5 stars

Requesting for Refund

Hello good day Developer! I have a problem with my subscription, i cancelled my subscription before the end trial of 7days but you charge me with $15 automatically, please do not stole someone money made of hardwork. Can you please resolve this issue and don't do this to other user?

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

Cant connect to my ipad air

If i am using my iphone and subscribe to a premium it will connect fast but if i am using my ipad air even if i am subscribe to a premium it will not connect, x vpn is not capable to ipad air? Please help...

May 9, 2019
Unprompted review
Rated 4 out of 5 stars

I got an email from XVPN with a…

I got an email from XVPN with a debugged version which worked on windows 7. It was no longer crashing my windows 7 laptop. In the case of windows 10 pc however, when I opened the debugged version of the VPN, it was an empty window and nothing else. I went to the website and redownloaded XVPN with the nwest updated, and when i ran it, right away, it crashed the my pc again.
Other than that, on IOS, Android, Amazon Fire TV and Android Tv boxes like the Nvidia Shield, works really well.

February 1, 2019
Unprompted review
X-VPN logo

Reply from X-VPN

Thanks for your detailed review amin. We will check our windows version. Really sorry for the inconvenience.

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