Xyzshoppy Reviews 20

I ordered a 31 gallon planter in May 2020 for $78.99. I kept waiting for it. Finally I wrote to them in June to get the tracking. It was stalled somewhere in the world??? Then In August 2020, I finally received a planter 1/2 the size of what I ordered. And it was broken. I wrote to them. They offered me 1/2 of a refund and I was to mail the broken one back to them in CHINA! I said I would not accept their offer. So they sent me this email:

Jery (jieyi)
Aug 7, 2020, 5:40 AM EDT

Dear Customer,

We are very sorry to hear that you are unwilling to accept our previous offer.

In order to express our sincere apologies, we are willing to provide 100% refund for solving the problem. At the same time, you can still keep the product. In fact, we have already lost money, but we are willing to bear this cost so that our customer can have a pleasant shopping experience.

Wish you a happy life.

If you have any questions, please feel free to contact me!

Best regards,
Jery

————————————————————-
I waited for the refund for weeks. Never got it. So I contacted PAYPAL. After weeks of their investigation I was turned down by them BECAUSE THIS SELLER NOW TOLD PAYPAL THAT THEY SPITEFULLY WANTED THE “BROKEN INCORRECT PLANTER” MAILED BACK TO CHINA first, THEN they will release my $78.99, as per PAYPAL. I went to the Post Office and it would cost me $74.30 to mail back the planter! I didn’t do it, to net $4.69???? So my refund was DENIED via PAYPAL and I am out the $78.99USD and I have a broken garbage planter. NEVER AGAIN. Why are they allowed to transact business with the USA. They are a fraud!

This company should NOT be allowed to do fraudulent transactions with we American consumers.

Stay well away.
I ordered a log splitter which came with a free gift.
I never received the log splitter, but as they sent the free gift separately they have a delivery tracked to me and I cannot recover my money.

I ordered a camping chair in a carrying bag but only received the bag. The seller offered a 50% refund but the flimsy bit of material with a handle didn't amount to the same value as the chair so I rejected their offer. They then said they would give me 100% refund but 2 months on, I'm still waiting.

I ordered camping bunk bed and even verified with the customer service that i was getting the beds but instead ended up with a blanket. I guess the deal was too good to be true but this company flat out lies about what you are actually getting.

Yes, another victim of scam. Ordered a golf practice net and received a poor 2nd hand golf ball. Got responses to email complaints but never delivered on any of those responses. So never received what I ordered and never received refund

thought i purchased an electric floor jack in a plastic case. but when i received The item i was shocked i received one small plastic case. in the advert it shows A electric floor jack. in a big plastic case. this advert is misleading. never got refund

XYZSHOPPY deserves FIVE (5) STARS , as a what appears to be,an e-commerce
FRAUDULENT COMPANY !

They respond with emails that are a put-off, with empty
shipping promises. They took my money AND NEVER
SHIPPED THE MERCHANDISE ORDERED.

This is a scam don't order I ordered a print cube they sent me ugly stickers I was pist THIS IS A SCAM DONT ORDER

This companies business model is based on scamming people. I ordered a tool in April, was given BOGUS tracking number. Box arrived in July, 4 months later. Just a box! It was empty, no tool, just air. "Customer Service" wanted pictures of item, packing slip, pay pal transaction, order # etc to help process. Whatever, told them there was nothing to photograph because it was AIR! They offered 50% refund. Return address on empty box was a gas station in Georgia. These people are criminals and will take your money.

I ordered two chairs with a canopy. They sent me the bags that the chairs would go in. Then offered a 60 percent refund. I reported them to the BBB. Probably nothing will happen. It's almost laughable how they get away with this crap.

SCAM !!!! SCAM
DO NOT BUY FROM THIS COMPANY
i order a modular sup and after long 3 weeks i only got a head of an oar (the plastic part) i send them an email complain they didn't answer it and they didn't refund my money

Absolute scam. I ordered a cat teepee from them and received a piece of torn fabric. Then they would only offer a 50% refund. DO NOT ORDER FROM THEM!

I ordered the chairs with the canopy and I never received them and now they want to return 50% of my money for what I paid full price and never any product. If any of you read this review please I beg you this company is not fair do not purchase any product from them. I do believe it is the same company and I ordered a pump offer them for $29 and some change they sent me a nozzle no pomp no power cord just a nozzle. Then to make matters worse they give you a tracking number that it invalid and they were in the United States you can even track it here. Take this as a warning to not purchase products from this company. If you do you're taking a big risk and hope you have money to lose

100000000% a SCAM!

Had to report them to the FBI in order to get my money back from Paypal. They charged me for 2 smart cutting boards, what i got was 2 pieces of plywood. DO NOT ORDER FROM THEM

Misguiding information on products, also customer service pleasant, but you have to wait to hear from them in a week's time. No refunds for misguided product info. Don't order from this place. I saw this ad on tik tok, and i will never again order.

They have not posted my original order. I originally ordered a firewood kindling splitter. They included a wire saw in the order, which I had no need for. Now all that I have received is the wire saw, and not the firewood kindling splitter that I originally order. Terrible customer service. Have been trying to resolve with them for over 2 months.

This my second review and I post one each day until I get my money back. SERVICE STINKS. PLEASE DO NOT BUY

TERRIBLE CUSTOMER SERVICE
I purchased a gardening kneeling bench with tool bag. I received the tool pouch that hangs on the side of the bench but did not receive the bench. I've emailed back and forth several times with someone from the company. They claim they shipped the product as advertised but they didn't as they only sent the tool pouch without the bench. I guess I just paid $23 for a tool pouch with nothing to attach it to! TERRIBLE CUSTOMER SERVICE!