Your Financial Assurance - YFA Reviews 126

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and extensive knowledge. People frequently highlight the excellent service, noting its efficiency and the ease of the overall process. Reviewers are particularly impressed with the quick response times and the smooth user experience, often mentioning that the company goes above and beyond to ensure a stress-free journey. Many customers appreciate the clear explanations and constant communication provided throughout their interactions.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, knowledge, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, knowledge, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the excellent communication... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently praise the... See more

User experience

Consumers find the user experience to be positive, highlighting a seamless and stress-free process. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Laurence at YFA was absolutely incredible from start to finish. My situation was complicated - working overseas, contractor, seafarer status, with long periods of time off - and he managed to secure m... See more

Rated 5 out of 5 stars

Laurance at Your Financial Assurance has now sorted three mortgages for me, and I honestly wouldn’t go to anyone else. His service is top-notch—super patient, always takes the time to explain everyt... See more

Rated 5 out of 5 stars

Laurence's expertise is second-to-none and his knowledge of the products and lenders is really crucial for complex matters such as mine was, and which without him wouldn't have been possible on the hi... See more

Rated 5 out of 5 stars

Excellent service from Laurence at YFA — both for our original mortgage and a remortgage two years later. He explained everything clearly, got us great deals, and made the whole process so easy and... See more


Company details

  1. Mortgage Broker

Written by the company

Your Financial Assurance 🚀 — Your trusted partner for mortgages, protection, later life lending, equity release, and private health insurance. We’re here to guide you through every stage of life with expert financial solutions tailored to your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

126 reviews

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Rated 5 out of 5 stars

Professionalism at its best

Laurence has been an absolute pleasure to work with. We had the opportunity to work with him on both our first home purchase, and our second—and we couldn't have asked for a better person to guide us through the process.

The second time around came with its fair share of challenges, but Laurence was there every step of the way, offering unwavering support. His patience, helpfulness, deep knowledge, and professionalism were truly outstanding.

Everything went smoothly thanks to Laurence, and we’ve since recommended him to all our friends—all of whom have also had an exceptional experience, just like we did.

We’re incredibly grateful and wouldn’t hesitate to work with him again.

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Laurance at Your Financial Assurance…

Laurance at Your Financial Assurance has now sorted three mortgages for me, and I honestly wouldn’t go to anyone else. His service is top-notch—super patient, always takes the time to explain everything clearly, and just makes the whole process easy from start to finish.

Highly recommend him if you want someone you can trust and who actually cares about getting things right.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

20 years+ of great service

I have been a customer of Laurence for over 20 years and during this period of time I have experienced the highest level of customer service for each occasion I have needed to review or change a mortgage. Laurence dedication to seeing everything from start to finish is a credit to dedication to his work, his knowledge is second to none and I would never use anyone else in this sector. Over the years Laurence has also helped both my daughter and my brother with their financial requirements and I would have no issue in ever recommending to any new customer.....If you want a special service Laurence is the person to offer it.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Laurence - highly recommend!

Laurence has been very helpful with a number of arrangements over the years and has gone above and beyond with suggestions and information. I have recommended him to friends and family as he is totally trustworthy, personable and a top rate financial advisor!

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Mortgage advisor

Everything you would want from a Mortgage advisor, excellent communication, up to date with any better offers the Mortgage company was offering and a stress free experience.
Thanks for your help.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

5 Star Service

Laurence at YFA has been a superstar helping with my remortgage, straightforward, clear advice at every stage of the process thoroughly recommended.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional & friendly

Laurence has been exceptional from start to finish. He guided us through every step of the mortgage process with patience, clarity and professionalism. Even though one of us had a poor credit history, Laurence worked tirelessly to ensure we secured the best deal available and never made us feel judged or discouraged.

He was always available to answer questions, explain our options clearly and offer honest advice to help us make informed decisions. His communication was excellent and he went above and beyond to keep everything moving smoothly, even when things got stressful.

We are so grateful for his support and would not hesitate to recommend Laurence to anyone looking for reliable and expert financial advice. A truly outstanding service.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Seamless Remortgage Experience – Highly Recommend Laurence

This is our second time using YFA for a remortgage, and once again, the process was smooth and stress-free. Laurence is highly professional yet friendly and approachable, always willing to take the time to answer any questions and explain everything clearly and thoroughly.

We wouldn’t hesitate to recommend Laurence to anyone looking for expert mortgage advice. His knowledge, patience, and commitment to providing a seamless experience truly sets him apart.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Service excellence

Service excellence, we come to expect nothing less from Lawrence and YFA. Seamless process from start to finish. Informative and proactive guidance throughout.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! I’ve been using YFA for the last 4 years and have never been disappointed.

Really knowledgeable, provide sound advice, easy to talk to, and always keep on top of things throughout the process.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service & Communication – Highly Recommended!

We had an incredible experience working with Laurence. From start to finish, he was professional, proactive, and incredibly communicative. No question was too small, and every step of the process was explained clearly and with great patience.

What truly stood out was his responsiveness; whether it was a quick email, a phone call, or just checking in, we always felt supported and informed. Laurence made the whole process of buying a house and then renewing our mortgage feel smooth and manageable.

If you're looking for someone who genuinely cares, keeps you in the loop, and goes above and beyond to get the job done, I can't recommend Laurence highly enough. An absolute standout in his field!

June 12, 2025
Rated 5 out of 5 stars

Remortgage

Laurence was a pleasure to work with. He helped me remortgage and found the best rates. The process was very smooth and he made things very easy to understand. Would highly reccomend!

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

Recommending Laurence

I was so relieved to have met with Laurence who was able to solve my historic complex situation. He was recommended to me and I would confidently recommend him as he is a very knowledgeable gentleman.

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

I was impressed and reassured by…

I was impressed and reassured by Financial Assurance .Laurence was proffessional and reassuring. He offered a much more personal service than any other mortgage advisors before. I felt well supported which gave me added confidence throughout the whole process of purchasing our new home.I would not hesitate to use this service again.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Laurence is amazing

Laurence was excellent and I can’t praise him enough. He helped me understand every piece of information to help me get my first home. He went above and beyond + some more. He was happy to answer any questions that I had, any time of the day. 100% recommend him to anyone and everyone.

December 6, 2024
Unprompted review

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