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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, highlighting their excellent quality and appealing aesthetics, often noting that items arrive in perfect condition and work as expected. Many consumers are particularly satisfied with the user experience, finding the phones fun, easy to use, and effective for their intended purpose. The delivery service is consistently described as efficient, with many orders arriving quicker than anticipated and well-packaged. However, some customers also noted occasional issues, such as minor scratches or impacts on their phones, and a few experienced problems with battery life. A small number of people were dissatisfied with the delivery process, particularly regarding tracking information and delays once packages reached their local customs. One reviewer reported receiving a defective product that did not function correctly and experienced difficulties with customer service when seeking a refund.

What people talk about most

Product

Consumers are highly satisfied with the products, particularly the phones. Many reviewers praise the devices... See more

User experience

People report positive experiences with user experience. Many customers find the setup easy and the UI... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the phones for being in pristine... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the fast shipping... See more

Order

Users describe positive interactions with order. Many customers report successful and timely deliveries, even... See more

Based on these reviews

Rated 5 out of 5 stars

I had a great experience ordering from Y2KPHONES! I got the Sanrio Hello Kawaii phone, and even though it wasn’t exactly a flip phone like in the photo, I honestly didn’t mind at all. I bought it main... See more

Rated 5 out of 5 stars

The phone arrived in 2 weeks, it was packaged well. However I found some scratches and a little impact on the phone. I immediately contacted @Y2KPHONES support and sent pictures of it. We have seen t... See more

Rated 5 out of 5 stars

I was a bit unsure before ordering but everything went smoothly. The phone arrived quicker than I expected, packaged well, and works perfectly on my network. Customer service replied to my question ab... See more

Rated 5 out of 5 stars

I bought two Motorola phones RAZR2 V8 and the V3 and they turned out pretty much as I expected. They look new and have no issues with the phone itself. I switch between them when I get bored and... See more


Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store

Written by the company

Y2KPHONES is a global specialist in retro and flip phones, including rare Japanese keitai, classic feature phones, and modern flip smartphones. Every device is carefully sourced and professionally tested to ensure full functionality. With free worldwide shipping, fast delivery, and responsive customer support, we provide a reliable and trusted way to experience the golden era of mobile phones.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Not a scam all good 👍🏻

Not a scam all good 👍🏻
It's like the other reviews say, it does what it's supposed to do so I have no complaints. It arrived well-packaged and safely (with a screen protector and cable included ofc). It's all legit and I'm happy with my purchase thank you.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Works perfectly

Ordered from Spain. It arrived safely packaged and after a few configuration steps that were needed I have mobile data and outgoing/incoming calls working perfectly fine.
I love it, it's just what I needed <3

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

I can't imagine someone giving them a.....

I can't imagine someone giving them a 1 or even a 2 star review they are the most trust worthy site because they are selling refurbished phones and not brand new I saw a lot of their "competitors" covering the logos but them are clean they don't block accounts of famous content creators but instead they tag them IF they use one of their videos
I would not risk ordering from another site since this is the only one I have great experience
You would not find that random lg phone
from childhood or a Sony Ericsson that your grandfather had In his closest but you have a lot of options
Peace

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

I had issues, none were because of Y2KPhones.

I got an ALT MIVE Style Folder AT-M120.

The phone is fantastic, I love it, looks stylish, albeit slightly large. There WERE issues, but none because of Y2KPhones.

For anyone who wants to order one of these, here's my hit-list of solutions to some of the issues.

Czech Vodafone does not have VoLTE enabled by default, you need to enable it in your plan's options at-least 2 days early. If you don't, you will not receive or be able to send out calls.

Some of the preinstalled applications don't play nicely with the face buttons. For example, the camera app cannot be used without the touch screen.

For fixing this I recommend getting a KeyManager app to set up in-app shortcuts for tapping, swiping, etc. This also works for rebinding the face buttons, so if you want the messages button to open WhatsApp or Signal this'll do the job. The default keyboard is also not very good, so get T9 instead. Good phone & Company, would recommend.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Y2K flip phones are amazing

Amazing product. Delivery in perfect condition. Customer service is understanding and nice. Setting up the phone was easy not complicated. Feel so y2k when calling. Totally recommend this phone. All my coworkers and friends were surprised when modern apps worked on here. But when my friends and coworkers saw the phone they wanted to get one.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful and perfect!

I recently decided to drop my smartphone and get a Kyocera Digno 701KC from Y2KPhones and this was the perfect choice! Was delievered in pristine condition. The UI is very flexible yet straightforward!!

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer support and a lovely flip phone!

I had a very good experience with this shop. Right after completing my order, I realized that I had accidentally ordered two phone cases instead of one.
I contacted customer support immediately, and within a few hours they responded and adjusted my order without any problems. I really appreciated how quickly and smoothly this was handled.

My order (a Samsung Galaxy Folder 2 and a matching phone case) arrived within about 14 days, which was completely reasonable considering the shipping distance. The phone itself works very well. Most apps function normally, and the few that don’t can often be installed through APKPure, so it still works as a fully functional smartphone. The slightly older software actually helps with what I wanted from this slowing down daily smartphone usage while still keeping essential functionality. The design is also very appealing. I chose the white Folder 2, and it has a subtle rainbow-like shimmer, which looks really beautiful and gives the phone a unique aesthetic.

The only small downside is the phone case. It has visible rectangular sections on the sides that are a bit noticeable and not the most elegant visually. However, the case still does its job and protects the phone well.

Overall, I’m very satisfied with the flip phone and the buying experience. I would definitely recommend this shop as well as the flip phone.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely site and products!

I'll be honest about my own experience so people know what to expect when buying from this site. The product aka the phone is just as described and really cool! I have to get used to the new keyboard but I genuinely enjoy it a lot and I'm so happy I ordered it. From my own experience, I can say that the delivery was very very stressing. It is not the seller's fault. Everything was alright in the international shipping but the moment it reached my country (Romania) , everything just went down. I had no code for tracking my package, no information who has it and so on. It took around 1 month to deliver ever since I ordered but it was worth it. I will give it five stars because the seller deserves it. They were here for me every time I had an issue or was just anxious, trying to reassure me and such. I'm usually a very anxious person when it comes to online deliveries but I'm so happy it got to my home, safe and sound. I might edit this later if I remember when I've used the phone for a while. Until now, everything seems awesome, from a cool look to a nice layout. The camera quality is quite good for such a phone, the touch screen works well and the sound/microphone quality are

February 26, 2026
Unprompted review
Y2KPHONES logo

Reply from Y2KPHONES

Thank you so much for your kind words and for taking the time to share your experience. We truly appreciate your honesty and we’re very glad you’re enjoying the phone.

Just to clarify for transparency, a shipping confirmation email with full tracking details was sent two days after your order was placed. This included both the international tracking link and the local Romanian tracking number, along with the name of the final delivery carrier.

Your parcel arrived in Romania quickly, however the delay occurred during the customs process within Romania, which is unfortunately outside of our control. We completely understand how stressful waiting can feel, and we’re really glad our customer service team could support and reassure you throughout the process.

Thank you again for your patience and for the five stars, it means a lot to a small team like ours!

Rated 5 out of 5 stars

Good store!!

I was worried buying from y2k with the trend of flip phones currently going around. theres a lot of scammy and ai generated stores out there right now and i didn’t want y2k to he one of them. but i was very happily proved wrong when i bought a kyocera 902kc from them! the free shipping was fast with good tracking, and a sideloading app was already on the phone when i got it! the phone was SUPER super nice when i pulled it out of the box, you could have told me it was brand new! i’ve seen many people complain about pricing, but you are getting a fully refurbished and unlocked phone sideloaded for you and shipped to you for free. “i can buy it off ebay for cheaper” than go to ebay lol

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Sonim XP3 Plus - short review

It's a simple, reliable phone built for calls and texts. The device is built to last, with rugged MIL-STD-810H construction, and it's super reliable for getting a signal, even better than a lot of modern smartphones. The battery life is pretty good too, lasting 4-5 days, and it's a breeze to import contacts or ringtones thanks to the microSD support. Bluetooth works well (including with AirPods), and the phone offers USB-C, a memory card slot, and full LTE band compatibility for use in Europe. The only downside is that it's a bit bigger than most classic phones and the keys are a bit noisy, which might bother people who like to type a lot. Call audio quality is good, though not as good as what you'd get with a modern smartphone, so it might be better to use a headset. All in all, it's a really solid and dependable classic phone.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Happy with my purchase!

Left a longer review on the website, but I ordered a Samsung Galaxy Folder 2 in white not too long ago, I’ve had it for a few weeks and it’s absolutely wonderful :) Fun to use and the back camera’s quality is surprisingly good!
Thank you so much Y2Kphones!

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Underrated company

This is my first time buying from a seller outside of Amazon. I thought it was a scam at first but as soon as I got the phone I was pleasantly surprised. Y2KPhones is an incredible company. I will buy another phone from them at some point in the future. Highly recommended

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

First test (🎉IT'S FINALLY HERE🎉) - Sharp Aquos SH-N01

First test (🎉IT'S FINALLY HERE🎉)

I'm so happy to finally have my Keitai phone! This is my first one, and I really have high expectations for it. My observations about the at first, I was a little worried something might happen during shipping, but everything was excellent.

Regarding the unboxing, it was very well packaged; it includes everything -phone -battery -charger I've already tested the battery and charger, and both work perfectly. I'll be using the phone for a few days and will post a more detailed review of my experience.

I should mention that I'm from Panama, so if you're from here and looking to buy a phone like this, you can use my review as a guide.
Bye bye✨

EDIT - The Keitai phone works wonderfully. I've been able to confirm that current Panama phone services work perfectly, both for calls and internet connections.

The battery lasts for several hours, enough for any daily use.
I've also been able to expand its memory with a microSD card and haven't had any problems with the phone so far,
The camera works excellently and the quality it offers is very good; I like it a lot

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Yes, It Flips. Yes, I’m Happy.

I bought two Motorola phones RAZR2 V8 and the V3 and they turned out pretty much as I expected. They look new and have no issues with the phone itself. I switch between them when I get bored and already been using them for a few months with no problems.

The battery doesn’t last as long as it should I don’t know why but it’s not a major issue since the battery can be changed easily. Both phones are in great condition.

I live in a third world country, so I thought I wouldnt get the delivery because our airport customs are really horrible but both orders were fulfilled successfully with home delivery. Each delivery took about 20 days.

Overall, very good. If you want a vintage, retro or flip phone, I can’t recommend it enough.

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

I love my new flip phone!!!

10/10 Great company, great phone!

Did my research and checked this place out before deciding on a phone I liked. I've been on a hunt to downgrade my phone and escape the echo chamber of my smart phone that I have.

I decided on the Kyocera 902kc and my parents ordered me it around boxing day, and arrived on the 6th January. This surprised me because I expected it to be way longer due to Christmas closures, bank holidays etc.

Out of the box, the phone was gorgeous. It came carefully packaged in several layers of bubble wrap and a thick sturdy box. No fuss, came with a charger and adapter too. It had some battery so I jumped right in to setting it up.

The phone has minimal signs of use and almost appears new, and the buttons and screen literally immaculate. The back display is amazing, and blows away my friends every time I show them it.

Here's the techy bit of my review, where I set up my phone.
I used WebADB and downloaded APKS to add apps, especially those ones that aren't on Apkpure (which is also good to have pre installed)
I sideloaded nova launcher, which lags sometimes but is more user friendly and completely accommodates for the cursor function.

Adding contacts and calling is easy and satisfying. Note, the phone does not support WiFi calling or texting unless you are using apps like WhatsApp or Signal (Which both work) Discord also works, with a few caveats. I haven't tried social media apps (Because I don't want them) So I'm afraid I do not know how well this work.

I live in the United Kingdom and use EE as my provider, and the signal is not spotty. It receives calls and texts as usual, however you will need to set up an Access Point for your provider (Just use the internet, search "APN for ___") Without APN set up your 4G will not work.

I've decorated my phone and sideloaded a wallpaper which was pretty easy and just involved adding it to the images folder.

Texting feels really easy, and it is super easy to learn Traditional 9 key typing. The phone's noises too??? Dadoom dadoom dadoom dadoom. Fantastic.

Overall, the experience of downgrading my phone has felt like such an upgrade, it's a journey to ditch social media apps and get away from a secere10/10 Great company, great phone!

Did my research and checked this place out before deciding on a phone I liked. I've been on a hunt to downgrade my phone and escape the echo chamber of my smart phone that I have.

I decided on the Kyocera 902kc and my parents ordered me it around boxing day, and arrived on the 6th January. This surprised me because I expected it to be way longer due to Christmas closures, bank holidays etc.

Out of the box, the phone was gorgeous. It came carefully packaged in several layers of bubble wrap and a thick sturdy box. No fuss, came with a charger and adapter too. It had some battery so I jumped right in to setting it up.

The phone has minimal signs of use and almost appears new, and the buttons and screen literally immaculate. The back display is amazing, and blows away my friends every time I show them it.

Here's the techy bit of my review, where I set up my phone.
I used WebADB and downloaded APKS to add apps, especially those ones that aren't on Apkpure (which is also good to have pre installed)
I sideloaded nova launcher, which lags sometimes but is more user friendly and completely accommodates for the cursor function.

Adding contacts and calling is easy and satisfying. Note, the phone does not support WiFi calling or texting unless you are using apps like WhatsApp or Signal (Which both work) Discord also works, with a few caveats. I haven't tried social media apps (Because I don't want them) So I'm afraid I do not know how well this work.

I live in the United Kingdom and use EE as my provider, and the signal is not spotty. It receives calls and texts as usual, however you will need to set up an Access Point for your provider (Just use the internet, search "APN for ___") Without APN set up your 4G will not work.

I've decorated my phone and sideloaded a wallpaper which was pretty easy and just involved adding it to the images folder.

Overall the experience of downgrading my phone has felt like an upgrade, it's a journey and can be a hard one ditching the social media apps to fight a phone addiction, but trust me; if you're looking for a phone that cuts your phone usage down... Do it. Just get one and go for it.
I'm glad I chose Y2kphones for this big journey into 2026!

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Kyocera Digno 701KC

The phone (Kyocera Digno 701KC) came fast and is working well. It was easy to track the shipment and get it to work. You can find tutorials online if needed. I’m very happy with it, it’s very pretty and easy to use, even the APK which I was a bit scared I wouldn’t know how to make it work ! 🥰

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Shipment came in quick, well packaged, good product.

Shipment came in quick, a bit of delay because it was christmas but that is not on them, phone was really well packaged so no way it breaks, product was exactly as said. I was doubtful they were real at first but in the end everything went smoothly they are a good company.

January 3, 2026
Unprompted review

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