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2.2

Poor

TrustScore 2 out of 5

10 reviews

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Rated 1 out of 5 stars

Terrible terrible terrible

Terrible terrible terrible, had a delivery date prior to making payment on their site then they proceeded to continuously delay it without telling me. When I wrote them several time, they were very evasive, blamed Chinese new years, and made it seem like I should have known! Insultingly bad customer service, terrible follow up. I cancelled the order with a lot of difficulty, but eventually got the refund. Avoid at all cost, if they want to be a serious business there’s a minimum standard to adhere to.

January 30, 2025
Unprompted review
Rated 1 out of 5 stars

YABER PRO V8 projector

I bought YABER PRO V8 projector a year ago to enjoy on a big size screen but unfortunately the picture gets very late after the sound.contacted the costumer support team for help and advice but nobody responded to my email.

July 1, 2024
Unprompted review
Rated 1 out of 5 stars

No customer service no warranty claim

Bought yaber pro v9 8 months ago, it was working well until a blue light showing on the screen and getting bigger and clear to see. Affecting the colors specially in dark scenes the blue colors shows very clear.

Try to contact customer service many times by email but no response, no customer service means no warranty claim.
All the sweet advertisement about the after sale service etc is a big fat lie.

March 8, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid them at all cost

Avoid them at all cost, waste of time and money.
I've had multiple projectors from them, about 5 different models, the first old one was brilliant, lasted ages, all the others rubbish, the v10 has a overheating problem, that they don't care about, they replaced one, and the replacement had the same problem, now they avoid.
Had a further look into them, and any bad review online, they try to get removed so others fall for the same trap.

January 2, 2024
Unprompted review
Rated 5 out of 5 stars

Customer Service Rarity

Bought a projector off Amazon December 21, Yaber V7, that developed a fault with the sound.
Contacted custom services asking if there was a user fix or cost effective repair available.
Quick replies ending with they provided a new unit within a few days.
Unbelievable service.

August 17, 2023
Unprompted review
Rated 1 out of 5 stars

Customer service non existent

Customer service non existent. It's clearly just a scam as long as you bought projector, paid and that is the end. I sent multiple emails about a missing lens cover and no response. Also the manual mention to email for free screen, also no response to that either. Don't buy from them because you'll meet with silence. Problem if warranty needs to be claimed, if they cannot assist with simple missing lens cover. Also the manual doesn't say what the lens size is so I could buy a generic one elsewhere.

May 5, 2023
Unprompted review
Rated 1 out of 5 stars

Useless all round AVOID

Projector started having distorted lines after just a few uses. Contacted customer service and they responded very quickly asking for order number and pictures. Sent that straight away abd now heard nothing fir 3 weeks despite chasing twice a week.

Useless product and a useless customer service!! AVOID

March 11, 2023
Unprompted review
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