Gold's Yacht Reviews 

180
•
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

Very prompt and responsive during booking over WhatsApp. The Yacht was very nice and we had a lovely experience. The captain and crew were friendly. We didn’t opt for food option. Unlimited... See more

Company replied

Rated 5 out of 5 stars

We were a group of around 20 people, took the 5 hours tour trip , Gold’s Yachts have done all arrangements(booking, food, drinks, staff) smoothly, and all of us we were happy with the services provide... See more

Rated 5 out of 5 stars

I cannot recommend Gold Yachts enough to anyone! Fantastic service from the first moment of contact to the last. The fantastic, welcoming, and friendly staff made us feel super special and cared... See more

Company replied

Rated 5 out of 5 stars

You will feel yourself very comfortable from the first minute of communication with customer service support while choosing the yacht, seeing it before, having replies on different additional question... See more

Company details

  1. Boat Rental Service
  2. Boat Tour Agency
  3. Tour Operator
  4. Yacht Broker

Written by the company

Gold's Yacht is a yacht charter and boat rental company in Dubai. We have a fleet of the best boats & yachts rental in Dubai. Get the best price and service with us


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

180 reviews

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4.7

All reviews

(180)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All was great

All was great. All staf 5 star service.

January 30, 2022
Unprompted review
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Reply from Gold's Yacht

Thanks so much for your feedback! We’re really glad you enjoyed our services!
looking forward to see you again!

Rated 5 out of 5 stars

Wonderful experience!

January 29, 2022
Unprompted review
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Reply from Gold's Yacht

Thank you so much for your feedback :)
looking forward to see you again!

Rated 5 out of 5 stars

Great and helpful staff

Great and helpful staff. All facilities in the order and shape promised. Will definitely rent from them again.

January 27, 2022
Unprompted review
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Reply from Gold's Yacht

Thank you so much! :) we really appreciate the time you took to write such a detailed review!
looking forward to see you again!

Rated 5 out of 5 stars

Booked a beautiful yacht at such short…

Booked a beautiful yacht at such short notice.
Staff were so helpful and boat was fabulous.

Highly highly recommend

January 25, 2022
Unprompted review
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Reply from Gold's Yacht

Thank you so much! :) we really appreciate the time you took to write such a detailed review!
looking forward to see you again!

Rated 5 out of 5 stars

I had a great experience

I had a great experience cruising with this company , I had the choice to chose from multiple boats and yachts options, the team was very efficient welcoming , the yacht was super clean and smelled good. The captain is also very good at taking pictures ! Thank you

January 19, 2022
Unprompted review
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Reply from Gold's Yacht

Thank you so much! :) we really appreciate the time you took to write such a detailed review!
looking forward to see you again!

Rated 5 out of 5 stars

Would recommend

We had a great time on the yacht, speaker to play music was provided and the food was okay. The captain and his team catered for all our needs. The communication with the sales team was also quick and efficient. Yacht was clean.

January 18, 2022
Unprompted review
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Reply from Gold's Yacht

Thanks so much for your feedback! We’re really glad you enjoyed our services!
looking forward to see you again!

Rated 5 out of 5 stars

Excellent service, unforgettable experience

We had a lovely family time, It was very organised, very attentive staff, excellent customer service. Special thank you to Hassan who arranged the booking last minute.

January 16, 2022
Unprompted review
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Reply from Gold's Yacht

Thank you :) we really appreciate the time you took to write such a detailed review!
looking forward to see you again!

Rated 5 out of 5 stars

It was amazing experience

It was amazing experience! The crew was very quick, very helpful and very kind with us!

January 3, 2022
Unprompted review
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Reply from Gold's Yacht

Thank you so much for your feedback :)
looking forward to see you again!

Rated 5 out of 5 stars

I can’t express enough how…

I can’t express enough how accommodating and considerate the team were on the boat. The booking process was also super efficient and easy to understand. Couldn’t be happier with everything, thank you again

January 2, 2022
Unprompted review
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Reply from Gold's Yacht

Thank you so much dear! we really appreciate the time you took to write such a detailed review.

Rated 4 out of 5 stars

We had an amazing and relaxing yachting experience

Very prompt and responsive during booking over WhatsApp.

The Yacht was very nice and we had a lovely experience. The captain and crew were friendly.

We didn’t opt for food option. Unlimited water and soft drinks were meant to be included, however no soft drinks were included.

A few small improvements, like ice bucket with cans/ water, availability of snacks, light bites (we took our own). Given it’s a luxury yacht, a few more touches to make the experience feel more luxurious.

December 28, 2021
Unprompted review
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Reply from Gold's Yacht

Thank you so much for your feedback, it really helps us a lot to improve our service. Please accept our apologies for any inconvenience happened. we will definitely investigate about it.
Thank you again :)

Rated 5 out of 5 stars

Fantastic Service, would recommend!!

The whole experience I had with Golds Yachts was great, booking was very easy, responses to questions were fairly quick, and the actual cruise itself was faultless. The captain and crew could not have done anymore. I proposed on the cruise and they made it as perfect as it could have possibly been. Would definitely book with Golds again and would also recommend to anyone!

December 16, 2021
Unprompted review
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Reply from Gold's Yacht

Thank you so much dear! we really appreciate the time you took to write such a detailed review.
Thank you for letting us be part of your big day! and we are ready to celebrate your anniversary as well every year. 😍

Rated 5 out of 5 stars

It was prefect

It was prefect, staff was courteous and cruise was enjoyable.
The yacht was very clean and spacious.

November 30, 2021
Unprompted review
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Reply from Gold's Yacht

Thank you so much for your feedback :)
looking forward to see you again!

Rated 5 out of 5 stars

The service was very good

The service was very good, we had a very nice time on the yacht, the staff were very helpful and we will definitely recommend Gold Yachts!

November 30, 2021
Unprompted review
Gold's Yacht logo

Reply from Gold's Yacht

Thank you so much for your feedback :)
looking forward to see you again!

Rated 5 out of 5 stars

Fabulous experience

Fabulous experience. The Team were friendly and attentive. Service & food superb. An amazing experience- highly recommended.

October 3, 2021
Unprompted review
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Reply from Gold's Yacht

Thank you so much for your support :)
looking forward to see you again!

Rated 5 out of 5 stars

Amazing Experience

I booked a cruise for my mother’s 50th birthday And it was absolutely amazing. The staff was so sweet, attentive, and professional. The food was the best food we had during our entire vacation in Dubai. My mother LOVED the entire experience. Great job!

September 27, 2021
Unprompted review
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Reply from Gold's Yacht

Thank you so much! :) we really appreciate the time you took to write such a detailed review!
looking forward to see you again!

Rated 5 out of 5 stars

Great experience!

We hired a yacht from Gold’s Yacht and it was wonderful, beautiful yacht, attentive crew on board and the booking process with Mohamed was easy and straight forward and he was always there to assist with any queries I had. Will definitely be booking with you again! 🌟

September 26, 2021
Unprompted review
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Reply from Gold's Yacht

Thanks so much for your feedback! We’re really glad you enjoyed our services!
looking forward to see you again!

Rated 1 out of 5 stars

These guys are not ethical

These guys are not ethical. They ask for photographs of your credit card. This is in total breach of any ethical card management policy. Avoid. Company think from their response i am in some may misunderstood. No, this is still not an ethical card processing policy. Other organizations the world over don't expose their clients to this instead they use double secure or have a card processor with fraud preventions capabilities.

September 15, 2021
Unprompted review
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Reply from Gold's Yacht

Hello, Mark.
We would like to apologize for your negative vision. We’ve read through your review and believe there is some confusion.
We will safeguard, according to strict standards of security and confidentiality, any information our clients share with us.
one of our method of payments is (Link Payment) and you can pay using your credit/debit card. And for security reasons that you are using your own card, not some virtual card, we need the client to send a selfie of the card with his face, hiding the card numbers with his fingers and showing only the last 4 digits.

Thank you for your feedback and sorry again for this misunderstanding!

Rated 5 out of 5 stars

Good evening

Good evening, my experience with gold yachts was amazing, starting from the great customer service from Mohammed who kept everyone running smooth and followed up with all my requests. The yacht was phenomenal and perfect for the occasion I was looking for, spacious, large and room for all sorts of activities. The captain and the staff team on board were also very hostile and helpful towards us, they made sure everything was in place for us and and amended all of our requests. And for that we had a memorable night !

September 12, 2021
Unprompted review
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Reply from Gold's Yacht

Thank you so much for your feedback :)
looking forward to see you again!

Rated 5 out of 5 stars

Great Yacht

Easy booking, great yacht experience overall. Val and is team went above and beyond our expectations. We will definitely book again.

September 5, 2021
Unprompted review
Gold's Yacht logo

Reply from Gold's Yacht

Thank you so much for your feedback :)
looking forward to see you again!

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