Yama Seafood Inc. Reviews 885

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 407 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often describing them as fresh, delicious, and exceeding expectations, even when compared to local sushi spots or other providers. Many highlight the rich, buttery textures and clean taste of items like salmon and tuna, making preparation effortless for dishes like sashimi and nigiri. The delivery service is frequently commended for being on time, well-packaged, and ensuring products arrive frozen solid, even across long distances. However, some customers also noted issues such as receiving items that were not as expected, like uni arriving frozen or tuna with residual sinew, which affected their overall satisfaction. A few other people also felt that the quality had declined, mentioning fishy tastes or mushy textures, and some experienced missing items or delayed orders.

What people talk about most

Quality

People report positive experiences with quality, consistently praising the high quality of the fish and... See more

Product

Reviewers highlight positive aspects of product, consistently praising the high quality and freshness of the... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting punctual delivery and excellent... See more

Order

Reviewers express satisfaction with the ordering process, often highlighting its ease and intuitiveness, with... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the great quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered bluefin akami, bluefin chu toro, Loch Duart salmon, and Ora King salmon from Yama Seafood. Everything arrived frozen solid in insulated packaging and was clearly handled with care. The... See more

Rated 5 out of 5 stars

Super easy website to find exactly what you want, mine was sashimi grade fish for a private Omakase dinner for a client. Seafood arrived bang on time, packed well in ice. I had 2 types of Tuna, King S... See more

Rated 5 out of 5 stars

​Absolutely AMAZING fish!! I am definitely a sushi-snob, and while I’ve tried Catalina Offshore and E-Fish—both of which were fine—Yama is in a completely different league! The quality and taste are m... See more

Rated 5 out of 5 stars

We are now a four time user of home delivery from Yama. At first I was very hesitant considering delivery time and the product being fish. Yama in advance alerts you to expected shipping and deliv... See more


Company details

  1. Seafood Market

About Yama Seafood Inc.

Written by the company

Logo

Michelin Star Quality Seafood, Delivered Straight To Your Door

Established in 1980, Yama Seafood is renowned for supplying the highest quality seafood to a diverse range of clients, including prestigious Michelin Star restaurants. Now, we deliver that same seafood straight to your door.

Taste the difference of having your tuna cut from the same fish that we prepare for high end restaurants, by the same experienced masters. Explore our wide assortment of high-grade tuna, salmon, hamachi, uni, and sashimi-grade fish. You can even preorder seafood straight from Toyosu Market in Japan, the biggest and most renowned seafood market in the entire world.

Yama Seafood prides itself on delivering exceptional quality seafood coupled with outstanding customer service. The finest seafood in the world is now at your fingertips.


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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

885 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Ordered the premium Japan otoro

Ordered the premium Japan otoro. Was shipped timely, packaged properly, and arrived frozen solid and on time. However, maybe I just got a bad piece, but I wasn’t satisfied with the quality of the fish. Not terrible, but just a below average piece of Toro with quite a few bites having a bit an intestinal/offal type flavor that was off putting. For roughly $150 a lb and it being their premium option, it was very underwhelming. I’ll look elsewhere for my next Toro purchase

January 16, 2026
Unprompted review
Yama Seafood Inc. logo

Reply from Yama Seafood Inc.

Thank you for your review and for sharing detailed feedback.

We’re glad to hear the order arrived on time and well packaged, but we’re sorry the quality didn’t meet your expectations, especially for our Japan Premium O-toro. Quality can vary slightly by piece, and your feedback is important to us.

If you’re open to it, please feel free to email us photos of the O-toro you received along with your experience at support@yamaseafood.com

We’ll be happy to review it and share your feedback with our QC and processing teams to continue improving.

We truly appreciate you taking the time to let us know.

Best Regards,
Yama Seafood Team

Rated 5 out of 5 stars

Yama is the best

Yama is the best.

Good sized Hamachi Kama with such succulent yellowtail. So tasty.

Hokkaido scallops are bad because they are so good that you can't eat any other scallops once you've enjoyed these....

January 12, 2026
Rated 4 out of 5 stars

I ordered my crab on December 23rd for…

UPDATE: Yama reached out and is shipping me a replacement for free, and was very responsive in their correspondence with me. Its great when a company will do what's right for their customers, and want to build that relationship with them. Improving my rating from 2 to 4 stars (can't give 5 since first order was delayed)

I ordered my crab on December 23rd for a party on New Years Eve out of town. It was supposed to be delivered on the 29th, in plenty of time for new years. I recieved notification on the 29th that my order was delayed. It was supposed to arrive on the 30th, so I rearranged my plans to leave town to wait for the order, and then was notified that it was delayed until the 31st, when I was out of town. I tried to re route the crab to the location I was going to, and it got re routed back to its original destination, and I didn't recieve the crab until Jan 2nd...and it was warm. Very disappointed in the response rate here, and I basically lost money on this. I will be finding somewhere else to purchase seafood.

December 28, 2025
Rated 3 out of 5 stars

Pricy for what shows up

Pricy for what shows up. I ordered sushi grade salmon and tuna. They came in the tiniest flattened pancake. They were about the size of my palm and maybe a 1/4" thick and were $25+ a piece! They say they supply Michelin restaurants but I've never been anywhere where the tuna and salmon were not blocks but pancakes. I also ordered shimaaji and kanpachi which were really fresh and large fillets BUT because they charge by weight, they charge an extra $43 catch weight just in case it's heavier than they expect. They did send me an updated invoice with the correct weights but I have yet to see it change on my credit card. Overall, disappointed but would probably still order again ONLY the harder to find cuts unless I find another place where I can order all the fish at the same time.

January 8, 2026
Yama Seafood Inc. logo

Reply from Yama Seafood Inc.

Dear Ryuki,

Thank you for your feedback.

Our tuna and salmon are portioned by weight according to the website 0.4-0.6lb /pc, so sizes can vary depending on the cut.

For items sold by catch weight (like kanpachi and shima-aji), the final price is based on the actual packed weight. In your case, the catch-weight adjustment was removed from the final invoice, so you were not overcharged.

We’re glad you enjoyed the shima-aji and kanpachi, and we truly appreciate your honest review.

If you have any questions, please feel free to reach out to support@yamaseafood.com

Best regards,
Yama Seafood Team

Rated 5 out of 5 stars

Fantastic quality, service and delivery

Fantastic quality fish, some of the best chu-toro I've ever had. Wonderful service, very helpful over the phone with defrosting instructions. Excellent delivery conditions/packaging/speed of shipping. Could not recommend more highly!

December 29, 2025

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