Ordered 3 bottles of YaraRosa perfume
Ordered 3 bottles of YaraRosa perfume. It arrived wrapped in one layer of bubble wrap. The boxes were battered and one was leaking Parfum. I had no choice but to open the others as they were damaged and inside all the plastic was broken, I was left with 2.5 bottles which were purchased for gifts. They are no use for anything. I sent a WhatsApp message and got a reply asking for photos of which I supplied. They said they would get back to me and haven't. I messaged again asking if they will replace or refund! Six weeks and nothing. I presume they are franchised and the main company is in the UAE whom I will contact. Trading standards will also be notified. Unfortunately they have messed with the wrong person.
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