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Rated 5 out of 5 stars

Experience has been great for my very 1st purchase with Yards! Looking forward to more future purchases and deals :D

Company replied

Rated 1 out of 5 stars

I have never experienced such rude customer service. This has put me off ever shopping here again and have now warned many others against this. I hope someone could follow up with Amy to discuss her t... See more

Company replied

Rated 5 out of 5 stars

Outstanding service by seller and courier at an unbelievable price. My Tricker’s Bourtons in Caramel Kudu arrived in record time. Cannot be happier, the Bourtons have always been among my grail shoes/... See more

Company replied

Rated 5 out of 5 stars

Great choice of products, recycled materials, too. Went for the Kiln 22Litre. Quality seems to be first class as it poured during first outing and not a drop inside. Clever hood design over top zip... See more

Company replied

Company details

  1. Men's Clothing Store

Written by the company

From Wilderness to Metropolis... Explore a considered mix of functional brands, all designed for an active life whether lived out on the mountain tops or deep in the heart of the city. Shop now for Fjallraven, Carhartt, Saucony and more...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

238 reviews

5-star
4-star
3-star
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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

great

great!yeah

March 15, 2026
Yards Store logo

Reply from Yards Store

Thank you! - Yards

Rated 5 out of 5 stars

Great choice of products

Great choice of products, recycled materials, too. Went for the Kiln 22Litre. Quality seems to be first class as it poured during first outing and not a drop inside. Clever hood design over top zip. Nice arrangement of compartments and size just what I wanted. Delivery was quick.

January 20, 2026
Unprompted review
Yards Store logo

Reply from Yards Store

Thank you for your positive feedback! - Yards Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Quick delivery

December 11, 2025
Yards Store logo

Reply from Yards Store

Thank you for the 5 stars! - Yards Team

Rated 5 out of 5 stars

Outstanding service and product

Outstanding service by seller and courier at an unbelievable price. My Tricker’s Bourtons in Caramel Kudu arrived in record time. Cannot be happier, the Bourtons have always been among my grail shoes/boots. I am glad I was finally able to get them in this incredible leather and Ridgeway sole. I was nervous about the sizing but fit is perfect, just follow Tricker’s guide in relation to you Brannock measure.

December 8, 2025
Unprompted review
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Reply from Yards Store

Thanks for the positive review. We’re really glad to hear everything arrived quickly and that the fit worked out perfectly. Appreciate the support - Yards Team

Rated 5 out of 5 stars

Came across this company during the…

Came across this company during the Black Friday sales week. I’d missed out on an item from another company and Yard Store were selling it at the same discounted price. Evething worked perfectly so would be happy to use this company again.

December 4, 2025
Unprompted review
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Reply from Yards Store

We are glad to hear this! Thank you for the 5 stars - Yards Team

Rated 5 out of 5 stars

Veja condor 3

Veja condor 3
No problems at all. As described, well packaged.fast and efficient.😀

November 13, 2025
Unprompted review
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Reply from Yards Store

Thank you for the 5 star review! - Yards Team.

Rated 1 out of 5 stars

Disappointed

The pair of trainers delivered were two different sizes. The sales people were very lovely in trying to rectify the problem but instead of sending out the correct size trainers ASAP, the company wanted the incorrectly sized trainers be sent back to them before sending out the correct sized trainers. I waited 2-3 weeks in total to receive the trainers. There were numerous phone calls and emails sent. The fault was with the company and I would have expected them to be more helpful in getting the correct items to me.

I ordered my item on the 14th October and finally received it on the 29th October. That is 15 days and not the misleading 8 days you claimed.

October 14, 2025
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Reply from Yards Store

Hello Crystal,

We’re really sorry to hear about your experience and completely understand how frustrating this must have been.

After checking your order history, we can see that the correct size shoes were sent out within 8 days, but we absolutely acknowledge the inconvenience and disappointment caused by receiving two different sizes in the first place.

This isn’t the level of service we aim to provide, and we sincerely apologise for the hassle and the back-and-forth you had to go through.

If there’s anything further you need, our customer service team is here to help. Thank you.

Yards Team.

Rated 1 out of 5 stars

I ordered a pair of shoes in October

I ordered a pair of shoes in October, didn’t receive them (they were left outside in my front garden) and Yards Store are saying they won’t send a replacement or refund me as they were “safely delivered”. UPDATE: I never instructed Royal Mail at any point to leave in a safe place and Yards Store as of yet haven’t been able to demonstrate any evidence of me doing so. Customers beware of this when ordering through Yards Store.

November 10, 2025
Unprompted review
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Reply from Yards Store

Hello Leo,

Thank you for your review, and we’re sorry to hear about your experience.

According to Royal Mail tracking, your parcel was delivered to the safe place requested on your account and confirmed via the delivery image as secure and weatherproof. As the delivery was made as per your instructions, we were unable to assist further.

We apologise if this isn’t the resolution you were hoping for.- Yards Team

Rated 5 out of 5 stars

Great First Experience

I found the web site easy to navigate from searching through to completing the purchasing process. Delivery was very fast and well packaged.

October 11, 2025
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Reply from Yards Store

Thank you for the positive feedback - Yards Team

Rated 5 out of 5 stars

Sandqvist Sacoche

Ordered a bargain Sandqvist Sacoche on Tuesday and it arrived Thursday. I was a bit dubious as it's pretty much half-price but it's a new, sealed item and is exactly as described.

I'll definitely be checking Yard Store before buying elsewhere in the future.

October 30, 2025
Unprompted review
Yards Store logo

Reply from Yards Store

Thank you for the positive feedback! - Yards

Rated 5 out of 5 stars

Bought some Novesta pumps in my usual…

Bought some Novesta pumps in my usual size 45, but they were a little small. The exchange process for a size 46 was seamless & I’m very happy with my Novesta pumps which fit perfectly.

September 13, 2025
Yards Store logo

Reply from Yards Store

Thank you for the 5 star review! - Yards

Rated 5 out of 5 stars

Great items

Great items, fast delivery.

August 11, 2025
Yards Store logo

Reply from Yards Store

Thank you for the 5 star review! - Yards

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