Yates Hellier Reviews 112

I recently both sold my flat and purchased a property through Yates Hellier, and had a really positive experience throughout. Julie and Alex, in particular, were fantastic from start to finish. Yates Hellier’s marketing was excellent, and they handled all my viewings while keeping me fully updated at every stage.

They have a really personal, friendly approach and took the time to get to know me and my circumstances. Any questions I had were always taken seriously, and they were happy to help and explain everything clearly.

The Yates Hellier team were also a huge support during my search. It had been over a decade since I last bought a property, and it was my first time selling, so their advice and guidance were invaluable.

Overall, a smooth, stress-free experience, and I wouldn’t hesitate to recommend Yates Hellier to both buyers and sellers.

We recently purchased our first property in Partickhill with Yates Hellier, and we couldn't be happier with the experience. As first-time buyers, the process felt quite daunting at first, but the entire team was incredibly helpful and informative from start to finish.

Our viewing was conducted by Ross, who actually remembered us from previous viewings. We found him to be exceptionally knowledgeable, upfront, and honest throughout our search for the right property; qualities we really valued.

Once our offer was accepted, Alex took over and was super communicative right through to completion, keeping us updated every step of the way. When the time comes for our next move, we will definitely be turning to Yates Hellier again!

I recently used Yates Hellier for the sale of my flat and I can’t recommend them enough. Ross visited to explain their process and was so professional, approachable and reassuring, as I had never sold a property before. Yates Hellier have a different approach to any other estate agent I’ve met and it felt authentic with them being fully invested in securing the best outcome possible. I was out of the country for the duration and they all made it such an easy and stress free process from start to finish. They set up a group WhatsApp which made communication so easy, particularly as I was in Australia. Their marketing of my flat was to a high standard and I was delighted with the final outcome. I would definitely recommend them to anyone looking to sell or rent their property and will definitely be using them again. Thank you!

Selling our flat in the west end of Glasgow was made much easier and simpler by Yates Hellier’s fantastic service. The quality of the photographs they got of the flat was amazing and brilliantly displayed the flat to get plenty of viewers in and get our flat sold for a good price. All the colleagues we dealt with were professional and knowledgeable and made sure to keep us in the loop about everything. They conducted viewings on the flat for us as we'd already moved out and helped to negotiate the selling price. Overall we’re delighted we chose them and would recommend for anyone looking to sell their property!

We have worked with Yates Heiller for a long time. Ross helped us sell our flat in the West End, receiving an offer within a week. The service from Ross and Alex was outstanding. Alex was always on hand to help us throughout the process, keeping us updated and ready to offer advice when needed. The stress that typically comes with selling a house was completely taken away by Alex and the team.
They have also been managing our rental property, which again has been a seamless, stress-free experience. If you are looking to buy or sell a property in the West End, look no further.

Ross, Alex and Julie provided a very professional and seamless process for selling and buying our homes. Definitely recommend to take the stress out of the process!

We had an excellent experience with Yates Hellier with Ross, Alex & Julie. Everything was clear, prompt & we got wonderful compliments from buyers about the video and images they created for our listing. Ross assessment of our flat price was well researched and accurate. Alex & Julie were incredibly helpful & professional throughout. We would highly recommend.

Knowing their market, professional service, great people and perfect communication skills...all come to mind when I think of the team at Yates Helier...giving my wife and I complete confidence every step of the way. They sold 2 properties for us, both in the Anniesland area and both sold, very successfully, within a week. Bill and Nikola Thomson

I am so pleased with the care and detail of service from Yates Hellier Estate Agents. I asked them to come and give me a valuation of my main door tenement in the West End and Ross's knowledge of the area and valuation was spot on.
There was no pressure to sign up there and then so I did take my time. But when I did decide to move the process was quick and easy. The communication is brilliant from someone always at the end of a phone to the excellent WhatsApp group that allowed me to communicate with everyone in the company. The agents showed people around my flat and I recommend you do this as it's very convenient. I sold my flat in just over a week for a great price. 5 Star service from start to finish.

We found all the team at Yates Hellier absolutely wonderful! Their personal service, knowledge of the local marketplace, and attention to detail was brilliant - they are, by far, the best estate agents that I have ever worked with in the last 30 years. Well done all and thank you.

Although Yates Hellier acted for the sellers rather than myself, I found them to be extremely professional and efficient throughout the process. Communication was clear and timely, and everything was handled smoothly, which really helped keep the purchase on track. As a buyer, I appreciated how organised and responsive they were, and the transaction completed without unnecessary delays. A very positive experience overall.

First time selling a property and was worried it was going to be a challenge. Also selling a property in Glasgow whilst being based in London added to my concern. Despite that it was honestly so easy. 1 viewing and one deal delighted with the whole thing , super easy, good comms, and took care of all the various parts, cleaning, moving old furniture etc.

Yates was recommended by a friend of us after we had a nightmare experience with another local agent. We talked to a couple agents then decided to try Yates. At that time, we were still not sure what kind of experience Yales would bring to us. But it turns out as an excellent service.
The booking schedule is easy access and always well planned in advance. We were not in the pressure of keep the whole house in a super condition for any unplanned viewing.It made us feel less stressful.
The viewings were always done by Ross who is an expert. It is much better to have an experienced person to guide the viewing who will give lots information to the buyer.
They were also very helpful for the communication with buyer in the whole process.
Very appreciate for their team's overall work.

We recently bought a property through Yates Hellier and they were so helpful at every stage of the process. The team were quick to respond to any questions we had and were so lovely and kind. Thank you again!

Yates Hellier were fantastic. As a purchaser, we dealt with several different estate agents when making offers - none compared to Yates Hellier (YH). All questions were answered, the team were highly responsive and even managed to squeeze us in for a last minute extra viewing.

The general communications were warm and celebratory - making buying a property through YH fun and exciting. On the day itself, we received a lovely call from Lucy and were welcomed by the team with a cute box for our keys and a lovely bottle of fizz to mark the occasion. Such a west end community vibe, which is why we chose to buy where we did.

The buying experience would also make me recommend YH to anyone selling a property. The marketing materials were excellent, and the video in particular is one we are delighted to have for posterity. It certainly caught our eye and we have shared it with so many people. It made us proud of the property we purchased.

Thank you YH for a fabulous experience and highly recommend!

We recently used Yates Hellier to market and sell our flat, and we honestly couldn’t be happier with the experience. From the very beginning, their professionalism, knowledge, and attention to detail really stood out. They understood the local market incredibly well and gave us excellent guidance on how to prepare and position our property.

Thanks to their expertise, our flat went under offer after only three days on the market. They also achieved a price at the very top of our expected range. The whole process felt smooth, proactive, and well-managed from start to finish, with incredible communication throughout.

We’re genuinely grateful for their hard work and would highly recommend Yates Hellier to anyone looking to sell. An amazing team and a truly exceptional service.

We recently bought our first home through Yates Hellier and couldn’t be happier with their service. They were really friendly, responsive and helped us through the process

We recently sold our flat through Yates Hellier, and the experience was outstanding. The team were not only friendly and supportive, but they also brought a real personal touch to every step of the process.
Communication was spot on, and the sale itself was quick, smooth and completely stress-free.
Everyone we dealt with was knowledgeable, professional and genuinely lovely to work with. We’d happily recommend Yates Hellier to anyone.

We bought a house that was advertised by Yates Hellier. We'd like to thank the team for their constant support and brilliant customer service throughout the process. We think we've found our forever home. However, if we ever were to move in the future, or had to recommend an estate agent to use, it would definitely be Yates Hellier. Thank you so much again to the team 🙂

From the outset, the staff at Yates Hellier provided a friendly, professional and efficient service. Ross had a cool but knowledgeable and professional manner when he first viewed the property we had to sell and this gave us confidence that we had made a wise choice in Yates Hellier. This confidence continued when we spoke with the office staff (Alex, Julie, Lucy) and with Neil who did excellent work with the photography.

Ross and the others frequently called to update on progress and this demonstrated their first class customer service.

While Yates Hellier, probably rightly, do not use the following (cliched) slogan, it is probably apt for them, "Big enough to serve, small enough to care"

If anyone has a property to sell in Glasgow or surrounding areas, look no further than Yates Hellier.