YAY Images Reviews 190

I'm also being pressured by COPYTRACK to provide evidence for an image on my site. Fortunately, I paid for it. However, if they think I'm going to take time out of my day to provide evidence, they've got another thing coming. I'm interested to see how far they will take it.

Like many other people here, this company tried to scam me too.

Together with Copytrack, they try to make you pay huge amounts of money for the use of images they do not own the rights to.

Yay Images and Copytrack send out hundreds or thousands of these false copyright claims, hoping that some victims feel so intimidated that they pay.

What a way to earn your money...

They've engaged Copytrack to go after so-called infringement but can't provide legitimate proof that they are exclusive rights holders to royalty-free images that were licensed elsewhere and also currently available at another royalty-free site. Not to mention the fact that the amount they are requesting is far above any reasonable damages (~€900 for a ~$10-20 image?).

I can only echo the negative reviews of others. Sending out threatening accusations and inconveniencing others. Spreading fear and expecting people to waste time to respond, share details and upload etc. NO.

YayImages need to first show proof that they have exclusive rights before spamming out their threatening emails. Irresponsible bullying behavior.

They sent a threatening email accusing my site of infringing on the copyright of a photo that has been licensed from a well-known library that sells royalty-free photos. Many of these photos are not exclusive to any one seller. You don't see other reputable royalty free photo sites take cheap shots like them.

If you are a photographer or artist, be sure to check out this photographer's experience "From Interview Series to Legal Battle: YAY Images and Copytrack Come After the Brutally Honest Blog"

Yay is great for downloading quick high quality images, specially vectors. The standard plan is great if you are a designer and don't need that many images per month.

These guys are scammers + clowns?

Funny thing is they don't even understand they are not scammers but they sound like a fool, learn to do atleast scam first,

hahahahaha, I received an email from COPYTRACK on behalf of YAY, Provide us compensation or we will use our lawyers, for what? For an image that is a Royalty-free stock photo available on 50+ websites but not on the the website of their so-called client;

It's a Royalty-free Image from (Depositphotos, Alamy, etc), the funny thing is 😂😂😂😂 that image doesn't even exist in the database of YAY images,
😂sue you or give us compensastion.

This company took photos from One com/Shutterstock and then hired Copytrack GmbH to seek copyright infringement damages from legitimate customers to Shutterstock.

This company is a scam!

FRAUD ALERT. Claim they are the sole owner of the photo copyright of images that were legally licensed.

Claiming copywrite for images purchsed from Shutterstock.

We have received and email from CopyTrack.com, on behalf of YayImages, demanding payment of hundreds of Euro's for an image we purchased rights to the unlimited use of from another vendor. They've threatened us with legal action.

The image belongs to a content creator whom may market their images through multiple providers.

Given the extent of the content creator's collection at the vendor we purchased the license from, I'm pretty sure the vendor we purchased the rights from actually does represent the content creator.

We are in the process of verification but I don't believe that any one provider of this content creator's images has exclusive rights nor can they nullify our use contract.

However, in the interim while we investigate, we've ceased use of all of this content creator's content, in favor of other content creators' images.

This will be a permanent bar to doing business with YayImages (yayimages.com) because we don't believe they own the copyright not do they have the right to threaten us with legal action. This is also at least a temporary bar to using images from the content creator in question, which should be of concern to other content creators.

Really bad support. I am still currently waiting on yayimages support. Been waiting for 2 weeks now. I even sent another support message to check on the first. Which they have said they are working on. What they are taking weeks to check it a coupon code. In my business I can look that stuff up in a few mins.

I would image that if something as simple as this is taking weeks without effective communication is a joke and no serious company would find themselves in this position.

So this review is a warning for anyone thinking of buying into yayimages.

I've been a YAY Images customer for a few years and have found that for the quality and selection, they offer tremendous value.

I was using credits for their service for quite a while when they had an offer for a lifetime deal where you pay a one time fee (at the time, I think it was $149 USD) and get 10 premium images per day. I took the deal and I have no regrets -- it was one of the best lifetime deals I've ever purchased. Every once in a while they repeat that deal and if you use licensed images regularly, I would highly recommend buying it. My experience is that the same images are on other image licensing services and they cost a lot more elsewhere.

The downside of using YAY images is that their service gives 500 errors every so often -- and it can last an entire day. In fact, that was the case yesterday. There have been two or three days in the past month where I could not access my licensed images or get new ones, so I lost 10 images each day they had server issues. A week ago I sent YAY Images a support request to tell them of the issue and I still haven't received a response and I believe that was the first time in the years I've been with them that I've ever sent a support request. I can see from Reddit that they've been having these same server problems for years. I only recently noticed it.

My hope is that YAY Images can improve their server reliability and their customer support. But even with those issues and lost credits, I still don't regret my LTD purchase and would still recommend them, noting that they have server and customer service issues. If YAY Images improved their customer service and server reliability, I would very happily change my rating from 4 to 5 stars. Hey, I bought their lifetime deal, so I'm cheering for them to succeed. Work on these areas YAY Images. Make improvements. You, otherwise, have an excellent service.

I’ve been an active AppSumo LifeTimeDeal Hunter for years. 26th of Now 2020, I purchased the Yay Image LTD – LifeTimeDeal. I redeemed the product the same day – as I always do with every purchase on App sumo. Just saying – I’ve purchased quite many LTD’s, am an experienced Sumoling 😊

When logging in to my Yay images in Dec 2023 – I realize that my Yay-Images account subscription plan is down on a FREE TIER + it stated that ”You do not have any active subscriptions”. You can get the FREE TIER Yay Images at AppSumo at the moment.

However, this makes me upset. Of course, it prompts me to contact Yay support and ask them to fix the issue and upgrade my subscription to what I have paid for.After a while they responded, but they are questioning if I really redeemed my AppSumo Yay Images LTD in time. Which I obviously have done. I sent them screenshots to verify that I redeemed the product the same day I purchased it. Yay Image support continues though to questioning my honesty. Why? I do not understand why… They could just give me access to what I have paid for, no problem, or?I also took screenshots of the Yay Images LTD on AppSumo – the deal was still there but not available. However, when I am logging in to AppSumo the other day – that page is gone: ”404 - Weird, we could not find that page”

Because of what I have described above, I give Yay Images only two stars. I cannot understand why they are not caring for their customer? Why are they not generous enough to meet me with a positive solution? They seem to not be aware of the advantages of happy customers and a supporting community. Sorry to say, I do not recommend them.This review is a consequence of poor customer treatment.

/Yay 😊

I've been using the AppSumo/Free version for a couple of years now. For the price, this is a great option for people who need photos on a budget. The selection isn't as great as some other companies, but it's not bad. I'm generally happy with the photos I get from Yay Images.
I'm leaving a 3 star review because of the company itself. Customer support has never answered any of my emails. The site shuts down at random times to return a few hours or days later. The images don't always load, so you can't see what they are and whether you want to get them. There's a 10-photo download limit a day with the Free/AppSumo plan, which is a detriment to me creating projects. Also, the site continuously logs me in even after I've already logged in, and each time, it takes me back to the Home page, and I lose what I was searching for.
Despite all that, I intend to sign up for a Premium account for one month to get some "paid" photos. Luckily, there's no daily download limit for the monthly plan.
I will never pay for their Lifetime deal because of the above issues and that there's a daily download limit with that plan.
So do I recommend Yay Images? Yes, but be aware of their problematic issues.

I see a lot of negative reviews but as a heavy user of this service, I will say this.
This is the only service that is providing
EXTENDED LICENSE at an affordable price.

All other services will require you ridiculous price on
extended use.
If you want to print on T-shirt, create a card, a calendar, etc.
Other services are good for images for blogs, etc... but not for business purposes.

I do need Yay to survive, or other services to follow Yay, in terms of offering reasonable options for extended license.

I made the mistake of buying an LTD with a low daily limit. Multiple times since purchasing the website either does not load any images or when you click on an image to download you get an error. I have not seen their "website go down" but if you can't click on images sometimes for an entire day, you're not allowing me access to what I paid for.

The quality of images is there so I'm giving it 2 stars.

I am contributor on yayimages and İ already made 100$ but I can't checkout my earnings, because it wants me to make KYC vertification, when I upload my documents to vertification it says server error, every time!!
I have messaged to yayimages help team but no answer.
11.22.2022 UPDATE1: I still didn't received any email from yat, I already submitted my inquiry to their mail 2 days ago!
11.23.2022 Yayimages finally messaged me back, they said they will fix it but it's still not fixed and I can't cash out my earnings.
11.26.2022 I still can't submit my documents to checkout my earnings!
11.30.2022 I have submitted my documents but they are not reviewed yet, I submitted documents 2 days ago, I got email addressed that they will review it ASAP but no any news in last 48+ hours. I still can't check out my earnings.
12.2.2022 : Still no updates from yayimages! They are still not reviewed my documents and I still can't checkout my earnings.
12.3.2022 still no any updates in kyc! I still can't checkout my earnings! Scammers! Be aware!!
12.6.2022 still they are not reviewed my documents and still I can't check out my earnings
12.11.2022 1: Now I can't checkout my earnings, 2: I can't see my earnings after 30 november.

12.12.2022 After long time I received my earnings. I Still can't check out my earnings summary for november and december

I purchased this as a year membership in August 2021 as part of the PiktoChart and Yayimages partnership. Since the membership was renewed, I haven't been able to access the account at all. I've attempted to contact customer support through both PiktoChart and Yayimages for three months now, and PiktoChart says I need to contact Yayimages, and Yayimages hasn't gotten back to me at all.

Update to my review from two days ago. I sent in multiple requests (in which the email was correctly spelled) since the renewal date that asked to be contacted, and the request also included a callback number. I am now being contacted only after leaving a review and submitting a claim with my bank.

I bought a premium membership for 1 month, the first day I was able to download images and after that I couldn't download any images.

I purchased premium membership for 1 years , first day i can download images and after that i can't download any image it show me 500 server error

and email them 5 times and contacted him on facebook , twitter and instagram for 4 days and no one reposne

i cancel my account then no refund return

i lost my money without any benefits

it review them as scam