Yellow Electronics Reviews 826

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I generally never leave a review unless something it is utterly disgraceful, but these guys truly deserve one. I called them, customer service answered all my questions super professionally and in det... See more

Rated 4 out of 5 stars

External packaging great: massive air bubbles surrounding the box. Internal packaging not so good: broken white packaging so crumbs of it in little holes in grilles on the back of TV, the screen pro... See more

Rated 5 out of 5 stars

Great service, I ordered some spare parts for a TV, they had them in stock and delivered the items efficiently.

Rated 5 out of 5 stars

Bought a previously returned 28 days return LG OLED TV. Saved about £300 or 30% compared to buying brand new. Arrived extremely well packaged - the APC courier commented it was the best wrapped TV he'... See more

Company details

  1. TV store

Information provided by various external sources

With years of experience in refurbishing consumer electronics, our expertise and products are unbeaten anywhere! Just see for yourself and grab a bargain.


Contact info

4.8

Excellent

TrustScore 5 out of 5

826 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got a refurbished TV stated to be in…

Got a refurbished TV stated to be in perfect condition and received exactly that, while saving hundreds on the retail price. Delivery was exceptionally quick as well. I was slightly anxious at first but at least from my experience, this is a great way to save money on electronics and you needn't worry.

September 29, 2022
Rated 5 out of 5 stars

All round good service

I bought a TV from them recently (a purchase based on online independent TV reviews).
The TV arrived next day, very safely packaged and in immaculate condition - not a mark on it.
I set the TV up.
Sadly I did not take to the TV set, whilst viewing head on was ok the picture from a slight angle was washed out..I sit at an angle to the TV (this was a feature of the TV and not due to Yellow)
I phoned, explained(they were very knowledgeable and understanding) and it was agreed that I return the TV, it'd be checked, and I'd purchase a different model from them.
I packed it up and sent it back.(Friday)
Alas the queen had now died and what with all the news my wife wanted a TV today! (before Monday when Yellow reopened)
So I quickly bought a store TV and emailed Yellow to explain, was sorry but wanted a refund not exchange.
They understood and when the TV was checked I had a full refund.
Great service.

September 22, 2022
Rated 5 out of 5 stars

Absolutely incredible

Honestly still processing the fact that I’ve got an LG C1 for half its original retail price

Extremely easy service and delivery, greatly enjoying the product :)

Love you guys

September 12, 2022
Rated 5 out of 5 stars

LG G1

Was sceptical buying something refurbished but absolutely no need. Delivery was quick and well organised. The TV was in mint condition and I saved £600.00. Write very few reviews but these guys deserve praise.

September 6, 2022
Rated 5 out of 5 stars

Bought an LG OLED television from…

Bought an LG OLED television from Yellow Electronics and wrote about my experience in an earlier review (5*). Unfortunately the television soon developed an issue and I needed to call Yellow Electronics for advice, I explained what I had tried in order to resolve the problem and they suggested one more thing to try and if that didn't work then I should call back and they would arrange a collection, inspection and if required a replacement. I called on a Tuesday to say the problem persisted, Declan (a very very helpful man indeed) arranged for a Wednesday collection, he called on Thursday to say they had received the television and would be replacing it, if it suited me, on Friday. Friday 10.00am and the new television arrived and it works beautifully (fingers crossed). All in all the service I have experienced from Yellow Electronics has been wonderful and Declan certainly took my problem seriously. I would definitely recommend them.

September 2, 2022
Rated 5 out of 5 stars

TV LG OLED CX 55 inch what i get is…

TV LG OLED CX 55 inch what i get is amazing. I had little of bit problem with this APC company. They not delivery my TV to home. I did my self from their storage. Please do not use this campany in future. TV is great and your servive was great as well. Very recommend your service for other customers.

August 19, 2022
Rated 5 out of 5 stars

When the tv arrived it was exactly as…

When the tv arrived it was exactly as described. After 10-12 days it produced a fault in which I got in touch with Yellow Electronics and spoke to Declan which was 100% a gentleman. From the begging Declan went above and beyond in costumer service by arranging the collection of the tv. Declan offered, after the tv is returned and checked for no misuse which is understandable I could have a refund I opted to go for a slight upgrade tv which also arrived exactly as described. I would give 10stars

August 19, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look