CompanyReviews 

20
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Total scam. Website says that their jackets are "Made in Texas with grit and gratitude " in Kerrville, Texas. I ordered one and it shipped from China on December 5th. It didn't make it in time for Chr... See more

Rated 1 out of 5 stars

My husband ordered this jacket and was super excited about it. He has been waiting a month. We received it yesterday. First, the jacket doesn't look like images from site ordered. And des... See more

Rated 1 out of 5 stars

Yellowstone Shop pushed a 20% discount "at checkout." When checking out there was no area in which to claim this discount. The reply I received when questioning this is "it's company policy..." Bas... See more

Rated 5 out of 5 stars

Really pleasant experience, and great price too! I originally ordered two different sizes planning to return the one that did not fit well. I immediately received an email making sure that this was... See more


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1.7

Bad

TrustScore 1.5 out of 5

20 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

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1.7

All reviews

(20)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Total scam

Total scam. Website says that their jackets are "Made in Texas with grit and gratitude " in Kerrville, Texas. I ordered one and it shipped from China on December 5th. It didn't make it in time for Christmas so I asked for them to cancel the order and refund me since it was still in China. They said that they could not refund me since they already shipped the item. On January 29th they marked the item delivered but the shipper still shows that it's still in trans shipment status. Since I live in Texas and Kerrville is about 50 miles away, I went to the address that their site says is their retail store. The address is a pavilion on the river front. There is no such store anywhere in the vicinity.

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

Fishy practice? Honest description?

My husband ordered this jacket and was super excited about it. He has been waiting a month. We received it yesterday.

First, the jacket doesn't look like images from site ordered. And description is not accurate. The jacket we received is not suede. And the back of the jacket rides up like it was sewn incorrectly. We measured before buying and it runs smaller, we bought bigger than needed (we thought) but it barely fit. The only thing accurate was the inside lining (which was why it was ordered).

Secondly, he saw on the website that is would be shipped from a US facility (TX). However, our tracking info said it was coming from Romania (after we'd ordered it).
It took from Dec 23 to Jan 23 to arrive.
And when we got it, it had a Chicago address for the return address.
I did a quick google search before ordering and it came back clean. A month later reviews and BBB come up. Seems like fishy company to me.

I would love to return for a refund if possible.

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

“Be aware”

“Be aware”! I ordered this jacket months ago and I never received it. I reached out via email and took them several days to get back to me. Their response was in broken English saying that it’s too late for me to get a refund. I believe this is a total scam.

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

Olive sweatshirt

Olive sweatshirt, with the Dutton ranch logo,,at Kohl's,,
First time I washed it ,it's ruined,
Material is shredding junk material thank you Yellowstone for robbing me

January 14, 2025
Unprompted review
Rated 1 out of 5 stars

Yellowstone Shop item not received, no response from them.

Yellowstone Shop pushed a 20% discount "at checkout." When checking out there was no area in which to claim this discount. The reply I received when questioning this is "it's company policy..." Basically, not their problem.
Worse yet, the item ordered
December 16th has not been
received. Today is January 3. Tracking shows it hasn't moved since December 26th. Yellowstone Shop has ignored my email in regard to this issue. I have requested a refund.

January 3, 2025
Unprompted review
Rated 2 out of 5 stars

I ordered a coat from this company and…

I ordered a coat from this company and I made the mistake of using their sizing chart. When you coat arrived, just like I expected it was to small. I emailed the company ( this is the only way to reach them ) and I told them the coat was to small. They replied back and said they sent me the size I requested but they would send me a larger coat. They told me to keep the one they sent. I was told I would have to pay $35.00 to cover the cost of shipping. I did that. Since then I have sent several emails inquiring about my new coat. All is get is the messages sent right back to me with no other response.
So it's pretty obvious that I paid $155.00 for a coat that is to small plus $35.00 for shipping on a coat I will probably never see.
Find another company to deal with. These people suck.

November 29, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost!!!

I bought a purse with them and it was all very sketchy. The company that showed up on my credit card was SK Project Management. I didn't receive any order confirmation email, no communication whatsoever. It all looked very suspicious and I was sure I had fallen into a scam.
Only after I placed the dispute with my credit card I received an email from them (10 days after the purchase!!) with some lame excuse for not sending anything and guaranteeing the item would arrive. The item was shipped from Pakistan and eventually it did arrive but at this point I have zero confidence on its orgin and it's most likely a fake. I don't even want to go through the trouble of figuring out how to return this to Pakistan.
So save yourself the trouble of going through all this, I would avoid doing any business with them at all cost!

February 13, 2024
Unprompted review
Rated 1 out of 5 stars

Stay Away

Poor Quality, no refunds for "reduced" articles (guess why they are reduced), no answer from customer service. just a scam

March 20, 2023
Unprompted review
Rated 1 out of 5 stars

Worst company ever

Worst company ever. Took my money and no product shipped and unable to get resolution from customer service. They lie constantly. Stay away!

January 27, 2023
Unprompted review
Rated 1 out of 5 stars

negative Stars- SCAM

negative Stars- SCAM. No response on order I am trying to return since December. ( that was cheap and not reflecting the sites pictures). DO NOT ORDER ANYTHING. paramount should insist this is taken off the internet.

March 8, 2022
Unprompted review
Rated 1 out of 5 stars

Jacket is very low quality

Jacket is very low quality. At least two sizes to small. Uncomfortable stiff material. Attempts to return seem futile. The phone number provided rings until it hangs up. Getting return instructions has proven impossible. Company is from Pakistan and appears to be a scam.

December 12, 2021
Unprompted review
Rated 1 out of 5 stars

Do not fall for THIS is SCAM

Do not fall for THIS is SCAM! Ships from Pakistan and the items are not as described. They are cheaply made material and if you are paying more than $100 for a vest it should be of good quality. The contact number doesn't work and the contact email submits button does not work. It gives you an error. No way to return an item for a return.

November 30, 2021
Unprompted review
Rated 1 out of 5 stars

Unable to reach a customer service rep…

Unable to reach a customer service rep for item exchange. At this point, will initiate a refund due to dissatisfaction with service. The website messaging feature does not work and have yet to receive a reply back from the sales@yellowstonejackets, email address. Please head the warnings, my item was shipped from Pakistan...

November 29, 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional Sales and Service

Love the jacket, it was a gift for my husband. The sizing was perfect and the quality of leather is absolutely fantastic. I was impressed, delivery to Canada was less than a week.
Great job Yellowstone Jackets.

March 7, 2021
Unprompted review
Rated 5 out of 5 stars

Professional Yet Courteous and Personal

Really pleasant experience, and great price too!
I originally ordered two different sizes planning to return the one that did not fit well. I immediately received an email making sure that this was not a mistake. They offered to custom-make my jacket based on measurements that I submitted.
The representatives were easily reachable by phone for follow up.
Within approx a week I was wearing the new jacket. I couldn’t be happier!

December 31, 2020
Unprompted review
Rated 1 out of 5 stars

Dishonest

Site indicates the jacket/order is processed in US - clearly not the case. While tracking my order, it is currently in Pakistan - seems it would be much easier to ship from Michigan straight to Texas. Pakistan seems a bit out of the way. I have full faith I will receive a refund - only because I used PayPal.

December 24, 2020
Unprompted review

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