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Company details

  1. Review Site

Information provided by various external sources

San Jose - Avis d'utilisateurs et recommandations sur les meilleurs restaurants, magasins, divertissements, services et plus encore sur Yelp


Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Beware of Unreliable and Dishonest…

Beware of Unreliable and Dishonest Service
I am extremely disappointed with Yelp’s services. Despite canceling my ads months ago, they continued to charge me without my consent. To make matters worse, my ads were reactivated without my knowledge. This is completely unacceptable and unprofessional. The customer service is unresponsive and unhelpful. They have shown no willingness to rectify their mistake or issue a refund for the unauthorized charges. I strongly advise anyone considering using Yelp for their business to think twice. They are unreliable and dishonest, and I will be sharing my terrible experience on every platform possible

June 22, 2024
Unprompted review
Rated 1 out of 5 stars

YELP IS NOT REPUTABLE

YELP IS NOT REPUTABLE
YELP IS NOT REPUTABLE! DO NOT HIRE BASED OFF YELP REVIEWS! YELP allowed a person I never met to put up a fraudulent review and they would not take it down. I never met this person as I was in COVID quarantine since March yet they allowed his nasty review to remain up. I am 65 years old with emphysema and have not met clients in person. Yet they allowed this fraudulent review to remain on their website. This person was mad at me for political views I posted on Facebook. He then went and slandered me. The other 2 websites have removed this fraudulent review but Yelp has not. Yelp only allows positive reviews to stay up if you pay to advertise with them

September 24, 2020
Unprompted review

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