Ye Olde Vape Shoppe Reviews 

51
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

A friend recommended this store to me and I'm glad he did! The owner took the time to talk me through every aspect of vaping, he was super informative on the health side of things and he was so... See more

Rated 5 out of 5 stars

Amazing I really needed help as had run out of CBD and it was hand delivered to me the next day. Lovely friendly knowledgeable staff who take the time to find out your needs and help you appropriatel... See more

Rated 5 out of 5 stars

First vape shop i visited where the young man actually spent some time to help me find a starter kit for a newbie like me.Not had a cigarette in 3 weeks.Highly reccommed always gives a discount to... See more

Rated 5 out of 5 stars

Great service very helpful nothing is too much trouble and the liquids are the best we have found around they dont burn the coils out used these guys for more than 3 years noe fully recommend

Company details

  1. Electronic Cigarette Store
  2. also in
  3. Vaporizer Store

Information provided by various external sources

We sell E-Liquids, Vape Kits, Mods, Tanks, Coils & Accessories


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

51 reviews

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4.7

All reviews

(51)

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Rated 5 out of 5 stars

I went into the vape shop today with a…

I went into the vape shop today with a tank and juice that I had been sold incorrectly by another shop elsewhere and the gentlemen behind the counter serving was the friendliest most kind man I had ever met I explained to him what had happened and that I was a bit anxious and confused and he helped me with everything explained how to use my vape correctly how it works the lot he was knowledgeable and made me feel very at ease I will continue to use this shop purely because off this man I do hope that the owner sees this as he is lucky to have such a good kind manager working at that shop

July 1, 2023
Unprompted review
Rated 2 out of 5 stars

£10 Here.£7.99 Around corner

Went into this shop yesterday.To buy CBD juice.Was nearly Hard Sold £30 bottle.That amount last me years but didn't put off the hard sell.So,I just bought a CBD disposable for £10.Only cost me £7-99 week before in mobile shop bottom London at/Back of the Innes.Told man in vape lounge who sold me.He said "His was Stronger.Went & checked.They Exactly the same.Item wasn't even rung into till & scanned in vape lounge either.Will Not Go Back Again.Think he charges whatever can get away with.Not online but in store scammer imo

June 14, 2023
Unprompted review
Rated 1 out of 5 stars

Disappointing and unprofessional experience

Unfortunately I accompanied my friend to purchase a replacement vape and was greeted with the most rude and aggressive salesman I've ever encountered. The man that was at the counter clearly wanted an argument, despite me firstly not even being the customer, nor showing any opinion or bias to the shop to warrant the assumption of me challenging this lifestyle, which this man then claimed to work for the NHS and claimed that the NHS promotes vaping(?) This was extremely unprofessional, especially as I voiced no opinion to begin with, and ultimately left the shop by saying 'I am not having an argument with you' as I had no intentions of even engaging with this argumentative alleged salesman. I am left disappointed as afterwards we visited a vape shop nearby and the salesman was nothing but helpful and kind which was a huge contrast in comparison. I am hugely disappointed in this experience overall.

June 4, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, couldn’t recommend more. Better than other I’ve been to round the area. Very friendly and accommodating.

Figured out what wasn’t working with vape. New batteries and liquid.

May 18, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Patient, friendly and clearly know their stuff. Managed expectations and the queue excellently, found me the right solution without implications or judgement. Excellent service

July 30, 2021
Unprompted review
Rated 5 out of 5 stars

Saved the day after I smashed my…

Saved the day after I smashed my glass!! He sorted me out with a new glass and coil straight away.
Very knowledge on all his products, great customer service, always friendly, spends time with you and always sorts out a good deal!!.....even got some freebies 😀

Always our go to shop when we are in Norwich. Wouldn't go elsewhere.

Highly recommended 👌

July 11, 2021
Unprompted review
Rated 5 out of 5 stars

Friendly, helpful and knowledgeable!

1st time using this shop, i was recommended to visit.
Great guy Pepe…knows what he is talking about.
He guided me through all his products and what will work best after discussing with me. He took the time to show me, assist me to set up and was just super nice and down to earth friendly!
I will definitely be back!! Thank you Pepe! Ps, you have a lovely shop!

July 10, 2021
Unprompted review
Rated 5 out of 5 stars

Super friendly owner & amazing customer service!

A friend recommended this store to me and I'm glad he did! The owner took the time to talk me through every aspect of vaping, he was super informative on the health side of things and he was so enthusiastic about his business.

Quitting smoking is so daunting but Pepe made the whole thing straight forward. Not only was he a fountain of information on his products and the health benefits of vaping compared to smoking, but he also gave genuine encouragement and support to quit!

I was given a nice discount on my vape kit and I will definitely be making Ye Olde Vape Shoppe my go to place for advice, liquids and upgrades.

This guy is truly invested in his customer's satisfaction and success in quitting. I cannot recommend him enough. Thanks Pepe!

July 8, 2021
Unprompted review
Rated 5 out of 5 stars

First vape shop i visited where the…

First vape shop i visited where the young man actually
spent some time to help me find a starter kit for a newbie like me.Not had a cigarette in 3 weeks.Highly
reccommed always gives a discount to his regular customers.Really good selection of liquids.

June 23, 2021
Unprompted review
Rated 5 out of 5 stars

Always such a friendly service

Always such a friendly service. A wide variety of vape liquids. Ordering online is so easy. I would fully recommend them to anyone who vapes. No better place to buy vape juice than Ye Olde Vape Shop in Norwich City. *****

June 18, 2021
Rated 5 out of 5 stars

Fantastic shop

Fantastic shop, staff really know there stuff. Always giving us deals and look after you so well. What I like the most is you try before you buy unlike other vape shops. 1000% recommended 👌

June 5, 2021
Unprompted review

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