Yepoda Reviews 23,061

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,634 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, noting significant improvements in their skin's appearance and hydration. Many people appreciate the fast and reliable delivery service, as well as the eco-friendly glass packaging and the availability of refills. The user experience, from navigating the website to the ease of incorporating products into routines, is frequently highlighted as excellent. However, some customers experienced issues with their orders, including missing items, incorrect products, or lost deliveries, leading to frustration with the resolution process. A few other people also felt that certain products, like the roll-on sunscreen or cleansers, either dried their skin, caused breakouts, or had an unpleasant smell.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers expressing excitement for new releases... See more

Quality

People report positive experiences with product quality, with many reviewers stating their skin has never... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers expressing satisfaction with... See more

Order

Clients share ambiguous opinions on order experiences, with many praising the ease of ordering and quick... See more

User experience

Users describe positive interactions with user experience, finding products lovely to use and noting an easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love the ritual of looking after my skin and these products are an absolute joy to use. I bought the starter set, and have then added extras and refills, all working so well together and keeping m... See more

Rated 5 out of 5 stars

Fast delivery beautiful products come clearly mark and numbered makes your skin feel like silk bought both travel comb and full sized one love it and you only need tiny amounts so goes along way

Rated 5 out of 5 stars

I’ve been on a skincare and makeup journey over the last few years and so many of my hero products are by Yepoda. I’m always excited for the new things they bring out and every delivery gets me excite... See more

Rated 5 out of 5 stars

I live yepoda. I've been using the glass skin routine for a while now and notice big differences in my skin. I have adult acne and this has all but cleared it up. I also love that it's glass packaging... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

23K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love the product and customer service

Love the product and customer service , I had an issue with the first package, however they were quick to respond and resolve my issue very fast.

March 2, 2026
Unprompted review
Yepoda logo

Reply from Yepoda

We’re really happy to hear that you love the product and had a positive experience with our customer service ✨

We’re sorry again for the initial issue, but glad we could resolve it quickly for you. Your satisfaction means a lot to us!

Rated 5 out of 5 stars

This IS so worth it

My skin feels amazing! After a week of using It i saw my blemishes fading and my skin glowing like never before, definitely buying It again.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great products

Great products. I had an allergic flare up on my skin and the products resolved my skin complaints within a week. I would t be without this range now. I absolutely love it!!

February 1, 2026
Unprompted review
Yepoda logo

Reply from Yepoda

Hey! We’re so glad our products were able to help calm your skin.

It means a lot to us that you love the range and consider it a staple in your routine :)

Rated 1 out of 5 stars

Not what I expected from this company

Not what I expected from this company. I have used them for a good few years but the customer service is shocking at the moment. I have 3.500 of their stars to use against purchases but it will never let me apply any having emailed many many times for help with this I haven’t received one reply to say I’m disappointed is an understatement. Will not be using in the future if they can’t be bothered to reply to a simple question or have the decency to even acknowledge my emails

April 16, 2026
Unprompted review
Yepoda logo

Reply from Yepoda

Hey Michele, we're sorry to hear you experienced issues redeeming your loyalty program rewards. We of course want you to take advantage of all special offers you have as a loyal Yepoda customer.

We hope our team has now sorted this for you, do not hesitate to reach out again, we're here to help!

Rated 5 out of 5 stars

Yepoda has made my 40 year old skin look 30 again

I have been using Yepodas range for over six months now and I absolutely love the change in my skin. My fine lines are definitely less defined and my skin feels healthy and hydrated. I recommend this to all my friends.
I do also take collegen alongside it.

April 15, 2026
Unprompted review
Yepoda logo

Reply from Yepoda

Hey thanks for the review! It’s great to know your skin feels healthier, more hydrated, and that your fine lines appear less defined. That’s exactly what we aim for with our products 🤗

Rated 3 out of 5 stars

Very lovely packaging

Very lovely packaging, keeps my hands soft and hydrated but the smell is not my favourite.

August 16, 2025
Unprompted review
Yepoda logo

Reply from Yepoda

Thank you so much for your kind feedback! We’re really happy to hear that you love the packaging and product ✨

We completely understand that scent is a very personal preference. Our products contain fragrances derived from natural essential oils, as we prioritize natural ingredients in our formulations. Because of this, the scent can differ from what you might expect from more traditionally perfumed skincare products.

Your feedback is always valuable :)

Rated 5 out of 5 stars

Say Yes to Yepoda

I use a lot of Yepoda products and I can’t fault them, my skin feels and looks good and hydrated.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

I really love Yepoda’s products

I really love Yepoda’s products. I feel like I’ve used majority of them and I’ve been able to cultivate a great skincare routine. Also I love the fact most products comes in refills as it make it easier to reuse the product bottles!

April 10, 2026
Unprompted review

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