YesCanDo Money Reviews 1,543

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 300 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, making complex processes feel manageable and stress-free.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team for being friendly,... See more

Service

Consumers consistently report positive experiences with the service. Many praise the team for making complex... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the helpfulness and... See more

Response time

Clients share positive opinions on response time, consistently praising the quick and efficient... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the seamless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Clear communication & good advice throught the whole process. As FTB we were slightly nervous but Luke put our mind at ease during the first phonecall and from then on, during a turbulent economi... See more

Company replied

Rated 5 out of 5 stars

Friendly, responsive and a welcome consistent in the house buying process. The yes can do team helped us to navigate the somewhat confusing and sometimes frustrating pathway that is buying a new home,... See more

Company replied

Rated 5 out of 5 stars

The team at YesCanDo Money are fantastic! I spoke to Terry who gave me several mortgage options. Terry managed to find me a better deal than the one offered by the current lender. Terry was very under... See more

Company replied

Rated 5 out of 5 stars

Everyone at YesCanDo was great. They followed up during our buying process and went the extra mile, contacting us every time the rates dropped to make our mortgage payments that little better. We als... See more

Company replied


Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Financial Consultant
  4. Insurance Broker
  5. Life Insurance Agency
  6. Term Life Insurance Provider Company

About YesCanDo Money

Written by the company

YesCanDo Money is one of the UK’s leading fee-free mortgage brokers. We offer expert online mortgage advice and support customers across the entire UK.

You can get in touch with our friendly team of advisers by phone, WhatsApp, video call, or email – whichever suits you best.

Mortgage Team - Trustpilot

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 2 out of 5 stars

Over the top

Felt like there was way too much correspondence…
Messages received by phone, email and what’s app all saying the same thing.
Multiple employees contacting me which was not needed.

Felt very pushy and invasive.

December 9, 2025
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Reply from YesCanDo Money

Thank you for taking the time to share your feedback Ben.

We’re genuinely sorry that our level of communication felt excessive or invasive. Our intention was never to overwhelm you, but to ensure you were fully supported and never left wondering what was happening during what we know can be a stressful and time-sensitive process.
We do take on board that receiving updates via multiple channels and from more than one team member wasn’t right for you, and we apologise if this caused frustration. Ironically, this came from a place of care where we work hard to be proactive, accessible, and responsive, sometimes to a fault, because we’d much rather over-communicate than leave a client feeling ignored or unsupported.
That said, we completely respect that everyone’s preferences are different, and we’re sorry we didn’t tailor our approach better in your case. Your feedback is helpful and will be used to improve how we balance attentiveness with personal boundaries going forward.

Thank you again for being honest with us. 🧡🧡🧡

Rated 5 out of 5 stars

We have been working with Dylan as our…

We have been working with Dylan as our mortgage advisor, and we just want to say a huge thank you for everything he has done for us throughout this entire process.

He has have been outstanding from start to finish — always proactive, incredibly supportive, and consistently clear in explaining each step. He was always there to guide us, answer our questions, and keep everything moving forward. Honestly, without his help, this wouldn’t have been possible, and we will be forever grateful for his hard work, dedication, and commitment.

Thank you for truly going above and beyond — it has meant more to us than we can put into words.

Katy & Fraser

December 16, 2025
Unprompted review
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Reply from YesCanDo Money

Thank you so much, Katy & Fraser, for such a thoughtful and heartfelt review.

We’re absolutely delighted to hear how positive your experience was with Dylan. He truly does go above and beyond for his clients, and your words perfectly reflect the proactive, supportive, and transparent approach he brings to every case. Knowing you felt guided, supported, and confident throughout the process means a great deal to us.

We’ll be sure to pass your kind feedback. It will mean the world to him. Wishing you both all the very best for the future, and thank you again for trusting YesCanDo Money with something so important. 🧡🧡🧡

Rated 5 out of 5 stars

They are amazing

We felt completely supported by them during the whole process.
They are professionals, kind and really approachable.

December 16, 2025
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Reply from YesCanDo Money

Thank you so much Alba for your lovely feedback 🙏
We’re really pleased to hear you felt completely supported throughout the whole process. The team takes great pride in being professional, approachable, and kind, so your words mean a lot to us.
Wishing you all the very best, and thank you again for choosing YesCanDo Money 🧡🧡🧡

Rated 5 out of 5 stars

Amazing professional service

Amazing professional service! Always happy to help even if you have maaaaany questions 😊 recommended!!!

December 15, 2025
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Reply from YesCanDo Money

Thank you so much for the lovely feedback, Magdalena!
We’re really pleased you felt supported throughout and that we could help answer all your questions. There’s no such thing as too many questions 😊
Your recommendation truly means a lot to the whole team. Thanks again for choosing YesCanDo Money! 🧡🧡🧡

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Jess, Suzanne, Georgia, and Terry were professional, responsive, and incredibly supportive throughout our mortgage application. As first-time buyers, they explained everything clearly and kept us informed at every step. The whole team worked seamlessly and always had our best interests at heart. Highly recommended.

December 10, 2025
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Reply from YesCanDo Money

Thank you so much, Rueben, for taking the time to leave such a positive review.
We really appreciate your kind words and are delighted to hear you had a great experience with us. Feedback like this means a lot to the whole team and reinforces why we do what we do. Thanks again for choosing us. 🧡🧡🧡

Rated 5 out of 5 stars

Terry was a brilliant advisor who…

Terry was a brilliant advisor who dedicated time to the process and gave sound advice. Could not recommend enough.

December 11, 2025
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Reply from YesCanDo Money

Josh, thank you so much for your fantastic review! 🙌
Terry will be over the moon to hear your kind words. We're really pleased he could dedicate the time you needed and support you with clear, sound advice throughout the process.
We truly appreciate the recommendation — it means a lot to us.
If you ever need anything in the future, we’re always here to help. 🧡🧡🧡

Rated 5 out of 5 stars

Excellent service from YesCanDo Money

Excellent service from YesCanDo Money, working with Grant Humphries.
Clear, factual advise, prompt replies and a great result. A sterling job and a great service 👍

December 10, 2025
Unprompted review
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Reply from YesCanDo Money

Thomas, thank you for the fantastic review!
We’re really pleased to hear you had such an excellent experience with YesCanDo Money and that Grant Humphries provided clear, factual advice with prompt replies throughout.
It’s great to know the outcome was exactly what you were hoping for. Grant will be chuffed with your feedback.
Thanks again for choosing us and for the thumbs-up! 👍🧡🧡🧡

Rated 5 out of 5 stars

We had a brilliant experience working…

We had a brilliant experience working with Grant and his team. I really appreciated his smart, straightforward approach and he was incredibly knowledgeable about the process. Definitely recommend him!

December 3, 2025
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Reply from YesCanDo Money

Thank you so much, Hayley, for your lovely review and for choosing to work with Grant and our team.
We’re really pleased to hear that his innovative, straightforward approach made the process feel easy and that his knowledge helped you feel confident throughout.
We truly appreciate the recommendation and are here for anything you need in the future. 🧡🧡🧡

Rated 5 out of 5 stars

Friendly and professional

We've had a great experience with YesCanDo - they were efficient in finding us the most competitive offer, and very patient with our endless questions to try and understand the process!

December 11, 2025
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Reply from YesCanDo Money

Thank you, Heather! We’re so pleased you had a great experience with YesCanDo.
The mortgage team will be delighted to hear your kind words. We’re glad we could find you a competitive offer and support you patiently with any questions, understanding that the process matters. We’re always happy to help.
If you ever need us again, we’re here for you. 🧡🧡🧡

Rated 5 out of 5 stars

Great mortgage broker service with Grant

There was no question too big or small for Grant (Humphries) and as first time buyers he helped so much and we so appreciated his time and expertise.

December 10, 2024
Unprompted review
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Reply from YesCanDo Money

Thank you so much for your lovely review, Kelly.
We're delighted to hear that Grant made the whole process feel smooth and supportive for you as first-time buyers. He’ll be really pleased to know how much you appreciated his time, guidance, and expertise.
Wishing you both all the best as you settle into your new home. We’re always here if you need anything in the future. 🧡🧡🧡

Rated 5 out of 5 stars

Great service

Great service

After an under-valuation of our property from a bank recommended by our first mortgage advisor, we weren't sure whether to go with a mortgage application with another lender. However, Grant's expertise and experience gave us trust that applying to the correct lender, an under valuation was less likely to occur. The process of applying and getting a mortgage offer took a couple of days. My partner and I were very impressed and now moving to our new house! Thanks for all the help!

December 2, 2025
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Reply from YesCanDo Money

Thank you, Aleks, so much for sharing your experience.
I’m really pleased Grant was able to step in with the right guidance after your initial under-valuation. It’s incredible what a difference choosing the correct lender can make. Getting your offer through in just a couple of days is a fantastic outcome, and we’re thrilled you and your partner can now move forward with confidence.
Wishing you both all the best as you settle into your new home, and thank you again for choosing YesCanDo Money 🧡🧡🧡

Rated 5 out of 5 stars

An excellent and highly efficient team

We've worked with YesCanDo Money for a number of years for remortgages, and the service they provided has been exemplary. The team is highly professional and efficient. We would like to thank them for their assistance, and we can absolutely recommend them based on our experience.

December 2, 2025
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Reply from YesCanDo Money

Thank you so much, Oksana, for your loyal support over the years and for taking the time to share such a wonderful review. It means a great deal to our whole team.
We’re delighted to hear that you’ve consistently found our service professional, efficient, and exemplary. That’s precisely the standard we aim for every time.
We truly appreciate your recommendation and look forward to being here for you whenever you need us next 🧡🧡🧡

Rated 5 out of 5 stars

Excellent service

Excellent service. Helped us all the way through to completion and made the whole process feel seamless. Special shoutout to Bliss and others who helped from the start.

November 21, 2025
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Reply from YesCanDo Money

Thank you so much, Michael, for your wonderful review! We’re delighted to hear that everything felt seamless from start to finish. Bliss and the team will be over the moon to know they made the journey to completion smooth and stress-free for you.
We truly appreciate you choosing YesCanDo Money and wish you all the best in your new chapter. 🧡🧡🧡

Rated 5 out of 5 stars

SIMPLY AWESOME

These guys are just simply awesome - they know what they are doing. They have very experience staff (e.g. My handler was Grant) and he was exceptional. They have a really good streamlined process as well as excellent staff that are on top of everything. Wish I could get this sort of service in all aspects of my life.

November 28, 2025
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Reply from YesCanDo Money

Rajan, thank you for such an amazing review!
We’re thrilled to hear you found the whole experience exceptional. Grant and the rest of our team will be delighted to know their expertise and streamlined process made everything feel easy and on point for you.
We truly appreciate your kind words and are grateful you chose YesCanDo Money. 🧡🧡🧡

Rated 5 out of 5 stars

Amazing Experience With Charlotte and Dylan!

Amazing service from Charlotte and Dylan!! They made the whole mortgage process super smooth and completely hassle-free. Both were so friendly, supportive, and always quick to help with anything we needed. We genuinely felt looked after from start to finish. I can’t recommend them enough — thank you both Charlotte and Dylan so much!

November 28, 2025
Unprompted review
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Reply from YesCanDo Money

Thank you so much, Winnonah!
We’re delighted to hear that Charlotte and Dylan made everything smooth and hassle-free for you. They’re both fantastic at what they do, and it’s wonderful to hear how supported and looked after you felt throughout the whole process.
We really appreciate your recommendation and are so glad you chose YesCanDo Money. 🧡🧡🧡

Rated 5 out of 5 stars

Great experience throughout for my…

Great experience throughout for my upcoming remortgage. Top notch service with great support. Always available and helpful team no matter what the query or issue is. Really positive experience especially given that they don't charge customers any fee.

November 28, 2025
Unprompted review
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Reply from YesCanDo Money

Azee, thank you for your fantastic review!
We’re so pleased to hear you had a great experience with your remortgage. The team will be delighted to know their support and availability made everything straightforward for you, and we’re proud to offer all of this with no fee to our customers.
Really appreciate you choosing YesCanDo Money and sharing your positive experience. 🧡🧡🧡

Rated 5 out of 5 stars

Outstanding

Incredibly happy with the service that I have received. A huge thankyou to Grant, Dylan and Georgia who have taken a lot of the legwork and stress out of what I originally expected to be a very stressful process.

November 28, 2025
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Reply from YesCanDo Money

Thank you so much, James! 🙏
We’re incredibly happy to hear how smooth and stress-free Grant, Dylan and Georgia made the process for you. They’ll be thrilled with your feedback. If you ever need anything in the future, we’re always here to help 🧡🧡🧡

Rated 5 out of 5 stars

10/10 Outstanding service from Terry & Dylan

Terry and Dylan at YesDoMoney were incredibly helpful from start to finish. They were always willing to assist, and the whole experience felt more like a partnership than a service.

Terry went the extra mile on a semi-complex case, making sure every document was in place and that all the best options were considered. The offer came back very quickly and within an excellent timeline, and both Terry and Dylan kept us updated at all times.

Couldn’t recommend them more. Truly 10/10.

November 26, 2025
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Reply from YesCanDo Money

Thank you so much, Antonio!
Terry and Dylan will be over the moon with your kind words. It’s fantastic to hear that their thorough approach and constant communication made the process feel like a true partnership. They always work hard on complex cases, so your feedback means a lot to them.
We really appreciate the recommendation, and we’re here anytime you need us in the future 🧡🧡🧡

Rated 5 out of 5 stars

Charlotte has been nothing but a…

Charlotte has been nothing but a pleasure from the start of the process to its conclusion.

Constantly striving to get me the best mortgage deal. Answerd all question quickly and promptly, was always there at the end of a phone and is very knowledgeable!

Cannot recommend enough.

November 26, 2025
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Reply from YesCanDo Money

Jake, thank you so much for your brilliant review 🙌
Charlotte will be over the moon to read this. She’s incredibly dedicated, and it’s great to hear that her knowledge, communication, and commitment to getting you the best deal made such a difference to your experience.
We really appreciate the recommendation, and if you ever need anything in the future, we’ll be here to help 🧡🧡🧡

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