Yesglasses Reviews 354

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 281 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, finding them to be of high standard, especially given the affordable prices. Many people appreciate the wide selection of frames and lens options, making it easy to find stylish and comfortable eyewear that meets their specific needs. The ordering process is frequently described as easy, and the delivery service is generally fast and reliable. However, some customers experienced issues with their orders, including incorrect prescriptions or lenses that caused discomfort. A few people also reported longer than expected delivery times or problems with customer service regarding shipping changes.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers praise the great quality of the glasses,... See more

Quality

Users describe positive interactions with quality. Many customers praise the great quality of the glasses,... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the prompt processing and successful... See more

Price

Customers consistently note positive experiences with price, often highlighting the affordability and value... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the quick and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Phenomenal value. Great quality, went for oversized glasses for snooker. They aren’t gigantic like Dennis Taylor’s. They are frameless which makes it hard to notice you’re even wearing oversized glass... See more

Rated 5 out of 5 stars

Wearing glasses over 65 years, never had a pair so economical, comfortable or cost friendly as these. My glasses will be from Yesglasses from now on. I would recommend to anyone shopping at Yesgalsses... See more

Rated 5 out of 5 stars

YES Glasses offers my favorite way to get glasses. I've ordered sunglasses, readers and glasses with progressive lenses. I've been super pleased with all of them. The website is easily navigated and c... See more

Rated 5 out of 5 stars

The "Yes" site is clear & easy The frames and the Multyfocal prescription lenses arrived in less than 10 days The lenses, exactly as per prescription. Crystal clear. A lense with a too small read... See more


Company details

  1. Eye Care Center

Written by the company

Yesglasses is committed to building the best one-stop online shopping platform for eyewear, offering high quality frames and lenses at the most competitive prices. We promise convenience, affordability, and top-class quality and service with every order of Yesglasses Eyewear.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

354 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is the 3rd time I got my new…

This is the 3rd time I got my new glasses Rx from Yes. l LOVE THEM! They always have the best stylish frames. I
As a designer am VERY particular about my frame style.
Ironically my insurance gave me “free” pair from Warbly Parker, boring frames.
My prescription was right on.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Repeat customer

I have bought two pairs now, one a chunky stylish pair and another wayfarer like pair for office days. The computer progressives are perfect for me.
The support crew is quick and effective if your prescription is not quite clear! I have tried others and they were good stuff but Yesglasses are better!

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Well Done

First, I love the round frames. They've become a trademark along with my bow ties. I bought a pair from another company and they broke in two weeks. These are better quality for a good price.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible

I ordered my glasses on Jan 31, 2026. They shipped on Feb 5, 2026 and was suppose to arrive on Feb 9th. On Feb 13th, I finally got ahold of the company only to find out the glasses were shipped back to them. I requested to have them shipped by UPS, instead of USPS and was told I'd have to pay $18 to change shipping. On Feb 16th, I called them again and again told me I'd have to pay$18. I asked for a manager and was told, after holding for 10 minutes, that it would be 2-3 hour wait for a manager????????? WHAT???.
They finally agreed to ship by UPS but take another 24 hours to process the order again. I'm so F%^&*#G MAD and still have no glasses

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Yesglasses had a vast variety of frames…

Yesglasses had a vast variety of frames and lens color selection. The process is user friendly when ordering glasses online and both orders were perfect, no adjustments needed. Thank you for your superb customer service.

Rita

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

New favorite

This is my new favorite online eyeglasses company! Very pleased with the quality of the glasses and the price. Great selection! Was able to get four pairs of glasses that I really like for less than one pair at the local optometrist.

February 4, 2026
Unprompted review
Rated 1 out of 5 stars

You get what you pay for...

Ordered 2 different frames about a week apart. Both arrived with the prescription WAY off. Left side was completely blurry. Took them to my local optician to check prescription and they were surprised how far off they were. I asked for a credit for the lenses so that I could take them locally, to a trusted professional. My only option was to keep them or send them back for a refund. They wouldn't even attempt to fix the issue. Unimpressed. You get what you pay for.

January 20, 2026
Unprompted review
Rated 4 out of 5 stars

Loose fit

I own two pairs of Yesglasses. As much as I love these glasses they both just do not fit great. Both pairs are loose and move around when I move my head causing me to constantly adjust. Other than that they are great.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

I loved the many frame options

I loved the many frame options, as well as lens thickness and coatings. The size and fit descriptions made the selection process easier as well. My prescription glasses are perfect and arrived quickly in a well made case.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

I cannot say enough good things about…

I cannot say enough good things about this company and their product!! Had to return my first pair of glasses because they were the wrong fit and the second pair! Knocked it out of the park!! What great customer service!! Thank you! You have a customer for life!!

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Kindness and Ease

Your company is so very easy and kind to interact with. I feel very comfortable with doing business with you and in the future when I need frames or glasses again I will reach out to you. The quality of your products are great and I am happy with the results.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

I've never ordered glasses online…

I've never ordered glasses online before...too much room for errors...but Yesglasses, I saw the style I wanted for the price I could afford..but I thought still too good to be true. They will screw up my prescription? mess up something? NO! They were excellent! My glasses fit perfectly and their customer service walked me through the entire process. Bravo, Yesglasses!

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered 2 pairs and love them both

Ordered 2 pairs and love them both. Both are prescription and one are sunglasses. Very lightweight and easy to wear all day. Very happy with this purchase and will order again in the future. Thank you!

February 11, 2026
Unprompted review
Rated 4 out of 5 stars

Quality

I ordered 2 frames with progressive lenses. Their products seem high quality and good value, especially with the various coupons they offer. One of the pairs I ordered didn’t work for me (poor fit and gave me a pressure point headache) and they responded quickly to my refund request, providing different options of a return or exchange. I decided to get a refund as you can only exchange once and I didn’t want to risk getting stuck with another pair that I couldn’t wear. The return process was simple. I am giving 4 stars only because they had my return for over a week before I received confirmation of the refund and had to reach out for an update. Overall, this seems like a great place to buy glasses online and I will order again.

January 30, 2026
Unprompted review
Rated 3 out of 5 stars

Big Brother???

I received a number of messages asking me how I was going to use my glasses. I found that completely bazaar and invasive.

January 19, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look