Yes Hearing Reviews 

341
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I decided not to use an online company. I went with a local business that I could sit with on site. I returned my hearing aids with out opening the package via FedX. The company billed my credit card... See more

Rated 5 out of 5 stars

Lee Larson provided the best customer service! OUTSTANDING!! Answered every question immediately and simply ...whether it was via phone, text or e-mail. Gave intelligent, informative answers... no sal... See more

Company replied

Rated 5 out of 5 stars

When I first started my journey into getting my hearing aids, I ran into some obstacles within the process. However, this team stepped up to meet the challenge and worked through each issue until we h... See more

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Rated 5 out of 5 stars

Yes Hearing has fulfilled all its promises and more! From my first conversation with your honest and knowledgeable sales person to Sandra and Caity your Care Coordinators and John Mena your IN-Home He... See more

Company details

  1. Hearing Aid Store

Written by the company

Yes Hearing is the leading in-home hearing care provider in the United States. Our commitment is to provide affordable, accessible and convenient hearing care. Offering a range of name-brand manufacturer hearing aids at up to 40% less, Yes Hearing combines low price with incredible service. We bring the clinic to you.


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3.6

Average

TrustScore 3.5 out of 5

341 reviews

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3.6

All reviews

(341)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

What made my experiences with Yes…

What made my experiences with Yes Hearing great are Leyla, Tara, and Lathan. I'm sure there are others, but these three gave above and beyond service in their respective areas. The aids are terrific! I just didn't realize what I was missing. God bless you all.
Mary O.

March 5, 2024
Unprompted review
Rated 5 out of 5 stars

My Experience with Yes Hearing was…

My Experience with Yes Hearing was stellar. Leyla in particular made everything from scheduling, testing, fitting and tuning a breeze. She has even checked in several times after everything was complete to make sure all was well. I highly recommend YesHearing to any and all looking to hear the world in its entirety once again. 5 stars!!!

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Super hearing and Super support

Excellent hearing aids, wonderful support team, and licensed professional care for fittings.
My experience beginning with the selection, sales, financing, along with delivery through professional care has been outstanding.
YES Hearing has provided me with top of the line hearing aids that my audiologists recommended for much less.
The support team is always available and helpful for any needs I have.

February 19, 2024
Unprompted review
Rated 5 out of 5 stars

Leyla & Shawn went Above & Beyond!

Leyla and Shawn went above and beyond to help us get hearing aids for my Dad. Being in a rural area made things more challenging, but Leyla and Shawn took care of us and followed through to fitting completion. Yes Hearing is fortunate to have them both!

February 18, 2024
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

Overall a great experience with Yes Hearing. Delivery was prompt. When I decided to change to a different model, things went seamlessly. They went above and beyond to see that I was satisfied. Yes, I would recommend them

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

YesHearing Bravo!

I am so grateful for these hearing aids. They make a world of difference for me. Having the audiologist come to my home and program the hearing aids was great. Once I put them on in the morning, I leave them on all day until I go to bed. I can't feel them, it feels like having new ears. I no longer have to ask people to repeat themselves. I can hear everything even in crowded situations. I didn’t realize I was not participating in events and meetings because I couldn’t hear. I also read that people that don’t address their hearing problems are more prone to dementia and Alzheimer’s disease. At 77 years old I want to do everything I can to stay healthy. I can resume my ceramic studio work as I can now join in the conversations of my fellow potters. I also like being able to recharge them in the pod that comes with them and I can change volume and situations right on my iPhone. Last but not least, everyone at YesHearing has been very helpful in the process, has called or texted me to see how I am doing. Thanks again, Sincerely Gayl Swarat.

February 27, 2024
Unprompted review
Rated 5 out of 5 stars

My review

All went well with making contact with a service provider for my new hearing aids at our winter address in Florida. Leyla Mohamed from your office made it all happen seamlessly.

February 19, 2024
Unprompted review
Rated 5 out of 5 stars

Caring and affordable hearing aid retailer

I was looking for a good hearing aid for my father visiting from India when I found out about Yes Hearing. They had good recommendations for what product to pick (especially from a support point of view), given that my father usually resides in India. Their home based hearing assessment & fitting appointments with the audiologist (Wes) were so convenient. We were able to secure multiple follow ups and adjust the hearing aid levels, all within the span of the few weeks that my father was visiting. The icing on the cake was that they were able to offer deep discounts on the hearing aid we picked & were much more affordable compared to other retailers offering the same product. My father is back in India and loves his newfound hearing abilities.

December 15, 2023
Unprompted review
Rated 2 out of 5 stars

New but not working

I received my new hearing aids then went through the two sessions to install the app on my phone then do the hearing test and when it was over there was no noticeable audio from the hearing aids. They said they would look into why they did not work and get back to me. That was Friday and it is now Tuesday night and nothing. I'm not impressed with support and will request a refund if nothing happens soon.

February 13, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with yes hearing was…life changing

My experience with yes hearing was extremely positive. I had given up hope at getting hearing aids that actually helped me. My representative gave me accurate price quotes and detailed descriptions. She is a pleasure to work with and has made every effort to see to my needs.

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

All good, no pressure, no hype

From first inquiry to delivery and follow-up the folks a YES Hearing were professional and responsive. The hearing aids are superior to those I’ve used over the last 20 years and I recommend them highly.

January 19, 2024
Rated 5 out of 5 stars

Wow, I bought Yes Hearing Oticon hearing…

I bought Yes Hearing Oticon hearing aids directly from Yes. I did not have a local audiologist. Yes arranged for me to have a phone interview with their inhouse audiologist, Dr. Victoria. They sent me blue tooth wifi enabled hearing aids in advance. Using those, Dr. Victoria was able create a complete profile of my hearing loss and then adjust the hearing aids remotely. The result is outstanding. I had previously spent $7,000 on hearing aids using a local audiologist and an ENT doctor. The result with Dr. Victoria and Yes Hearing was vastly superior. Oh and Yes Hearing aids were very significanly less expensive. All I paid for was the hearing aids; no doctor and no cost for the audiologist.

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

I might be the most difficult patient…

I might be the most difficult patient these folks have encountered! I had preconceived notions that were wrong and this created issues for me as I worked it out. YES was there and patient every step of the way! See it seems they knew all along what I needed but deferred to me until I figured it out! No pressure to do anything but get it right! And follow up care is fantastic! There are too many positive things to say and not enough room so suffice to say that YES Hearing is the only way to go for your hearing device needs. Losing my hearing is trauma enough; YES provided care, compassion and a solution. From my Care Coordinator Leyla to my in home audiologist Ed, things were smooooooth! And the best part? I can hear like I have not been able to in many years!

December 10, 2023
Unprompted review
Rated 5 out of 5 stars

Leyla is a great Yes Hearing Ambassador

Thanks to Leyla I can hear clearly now. She is responsive and thorough. She, along with Kayla the audiologist, made the process of getting hearing aids easy and understandable. I will be quick to recommend Yes Hearing to others

December 29, 2023
Unprompted review
Rated 3 out of 5 stars

Thank You Leyla

The experience I had was not so great, if it was not for Leyla Mohamed, it would have been terrible.
I purchased hearing aids and paid for them up front, no financing. A month later no hearing aids still, 2 times the audiologist canceled the scheduled appointment.
I called to get my money back and was lucky enough Leyla answered, she was professional and took control of the situation.
I did get the hearing aids and went to my audiologist for him to set them up.(had to go to my Audiologist Really). I have had them now for over 2 months and they are great.
Thank you Leyla for helping me and I do appreciate all of her help. I understand since COVID nothing is the same....The next generation of workers GOOD LUCK! Find more staff like Leyla and take good care of them, so you don't lose them.

October 10, 2023
Unprompted review

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