YESSS Electrical Reviews 

1,091
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 335 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the reliability and efficiency of the company's operations. Many reviewers commend the staff for their knowledge, helpfulness, and positive attitude, often going above and beyond to assist with orders and product inquiries. The delivery service is frequently noted for its speed and accuracy, with many orders arriving on time or even earlier than expected, and products are generally well-packaged and of good quality. However, some customers also noted issues with delivery delays and the 'click and collect' system, where orders were not always ready for pickup as expected. A few other people also felt that the quality of own-brand products was poor, and there were isolated incidents of rude staff behavior.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many praising the promptness and efficiency, often... See more

Product

Customers consistently note positive experiences with product, often finding exactly what they need, even for... See more

Order

Customers generally report positive experiences with the ordering process, finding it quick and easy to order... See more

Service

Reviewers mention positive feedback about service, highlighting quick, efficient, and smooth transactions,... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, enthusiasm, and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from Yesss Electrical. They source parts fast and always deliver on time. This helps you keep jobs moving with no delays. Communication stays clear, and they always find what you nee... See more

Company replied

Rated 5 out of 5 stars

For a supplier I’ve never heard before ordering some end of line Rointe heater I was very pleased with the service. The guy from the Luton branch (Luke I think) made sure to secure transfer of stock o... See more

Company replied

Rated 5 out of 5 stars

The member of staff was extremely knowledgeable about the product. I had initially bought the same extractor fan as fitted so that the fitting/wiring would be the same. However he suggested a better... See more

Company replied

Rated 5 out of 5 stars

I intially gave YESSS a poor review due to no delivery. Realised soon after it was their courier that was letting them down. Marie at the Normanton branch went out of her way to resolve this and arran... See more

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Heating Equipment Supplier
  4. Lighting Wholesaler
  5. Solar Energy Equipment Supplier
  6. Tool Wholesaler

About YESSS Electrical

Written by the company

Your Electrical Supplies, Service & Solutions

YESSS Electrical are the fastest growing electrical wholesaler in the UK with over 95 stores nationwide and have been established in Europe almost 50 years. Located in London, Sheffield, Leeds, Nottingham and even the Channel Islands. Each branch has a helpful knowledgeable team, with their own delivery drivers.

YESSS offer a full range of support services including EV, Industrial, Security and Lighting, with each division having a team of specialists within their industry. Can we support your business? YESSS we can!

Our product range includes, but not limited to:
Lamps & Tubes
| Lighting | Wiring Accessories | Switchgear & Distribution | Industrial Controls | Cable | Cable Management | EV Charging & Renewables | Appliances | Smart Homes & Data | Heating, Hygiene & Ventilation | Fire, Security & Access | Tools, Workwear & Fixings

All of our products are housed at our distribution centre in West Yorkshire. Our fleet provides next day delivery to our local stores, offering you fast and flexible delivery options to suit your business or lifestyle.

With over 95 stores nationwide open to both trade and public customers, we are the fastest growing electrical wholesaler in the country and the first stop for all your electrical supplies, services and solutions.
Visit our Website

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,091)

319 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always a brilliant service

Always a brilliant service, won’t use any other company. They actually understand customer needs & deliver what they promise.

November 13, 2025
Unprompted review
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Kendal branch, Annie!

Rated 1 out of 5 stars

Not yet received my order placed 1…

Not yet received my order placed 1 weeks ago i received email saying item dispatched but no tracking number and no further email firm only this email to ask me about my experience ordering

January 2, 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry to hear about your experience with your local branch.

Please accept our sincere apologies. We will investigate this matter internally with the relevant departments.

Kind regards,
Your YESSS Web Team

Rated 1 out of 5 stars

Ordered EV Cable mid Dec

Ordered EV Cable mid Dec, still not received it 8/1/26. I understand disruption over christmas. Thats why I tried to stock up before. I had to drive 30 miles xmas eve and Jan 2nd to get alternative cable.

December 16, 2025
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry to hear about your experience with your local branch.

Please accept our sincere apologies. We will investigate this matter internally with the relevant departments.

Kind regards,
Your YESSS Web Team

Rated 3 out of 5 stars

Good

The sockets are very good but delivery was slower than expected. This maybe due to new year.

In addition, I realised that I could have purchased the same sockets for half the price elsewhere.

Nevertheless product is good all round in comparison to the ones I have replaced.

January 2, 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for taking the time to leave a review and share your feedback.

We’re sorry to hear that your experience did not meet expectations. During the holiday period, delivery times were unfortunately longer than usual, which we communicated on our website. We appreciate your patience and understanding.

Kind regards,
Your YESSS Web Team

Rated 1 out of 5 stars

Manager :(

Manager Daniel Swallow :(

December 8, 2025
Unprompted review
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry to hear about your experience with your local branch.

Please could you email enquiries@yesss.co.uk with your contact details, and a member of the team will be in touch.

Kind regards,
Your YESSS Web Team

Rated 5 out of 5 stars

Everything went well :)

Everything was alright,I got it what I'm ordered without any problems

December 31, 2025
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback, David!

Rated 1 out of 5 stars

Was told this was out for delivery days…

Was told this was out for delivery days ago. I appreciate it’s been Christmas / new year but probably biding an accurate delivery date is a minimum requirement for me.
Also your asking me for a review before the order is completed.

December 31, 2025
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry to hear about your experience with your local branch.

Please accept our sincere apologies. We will investigate this matter internally with the relevant departments.

Kind regards,
Your YESSS Web Team

Rated 5 out of 5 stars

Speedy delivery literally next day !

Speedy delivery literally next day !

December 23, 2025
YESSS Electrical logo

Reply from YESSS Electrical

Hi Sarah,

Thanks for taking the time to leave a review. It looks like the 1-star rating may have been left by mistake. If that’s the case, we’d really appreciate it if you could update it. Please let us know if there’s anything we can help with.

Kind regards,
YESSS

Rated 5 out of 5 stars

Fast Ordering and Delivery

The part I ordered was exactly what I was after, I ordered it at 1830 one night and it was fitted by 1200 the next day. Superb service and good delivery company used, excellent communications from them to guarentee delivery detail suited my requirements.
Thanks.

December 17, 2025
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback, Mark!

Rated 5 out of 5 stars

Very quick service

Brilliant service

December 19, 2025
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback on our Chichester branch, Stuart!

Rated 5 out of 5 stars

5 star service all the way

The part I wanted was in stock and I received confirmation it was being processed very quickly after the order. After another few minutes I received confirmation it was ready for collection at my local store. The price was also competitive. Can’t fault the service at all.

December 15, 2025
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Dundee branch, Grant!

Rated 5 out of 5 stars

Great price

Great price, great item, great service, what more could you ask for.

December 13, 2025
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback on our Sheffield North branch, Andrew!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look