The delivery time is so inaccurate. I bought an item with a 14 days availability with other items and i only noticed after i bough my orders.(website does not tell you exactly when it would be deliver... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The item showed as in stock ready for immediate delivery, then several days later after purchase, a message says the courier has taken it, but no shipping info or any further info. More time passed... See more
Order placed on 17 July. It is a week later and still no tracking number received. Order status shows as still in progress, although according to order confirmation, all items were meant to be shipped... See more
I don’t care how many influencers like to order on yesstyle, yesstyle is a catastrophe. I order there from time to time since 5 years and lots of items from several orders got cancelled. I don’t under... See more
Be careful
I have been trying hard to get refund £25 from early December 2023 after many steps and this is message I found.
If you wish to receive your refund via the original payment method, please follow the instructions stated in the refund email. All requests to change a refund to its original payment method should be made within 30 days of the refund email receipt date.
January 31, 2024
Unprompted review
Very very bad platform
Very very bad platform. You won’t be able to return the stuff. Service also 0. Just don’t buy
October 4, 2023
Unprompted review
Scam - paid products were never shipped
I ordert 15 products which alle have not been shipped only because one of the 15 products was not in stock (it was in stock when I put it into the cart).
They named shipping date to 3 weeks later so I was quietly waiting and waiting and never got informed about the situation and that they just won’t ship the products which of course were already paid.
Be aware because this is their business model. They work with your money and hope you forget it.
January 30, 2023
Unprompted review
Misleading Information and Disappointing Service
Order placed on 17 July. It is a week later and still no tracking number received. Order status shows as still in progress, although according to order confirmation, all items were meant to be shipped on 19 July. This is grossly misleading information and if I would have known this upfront, I would not have placed order. As I am based in Germany, it would probably take at least 2 - 3 weeks from the time the goods are eventually dispatched to reach me. Very disappointing and the last time I order from Yesstyle.
July 25, 2022
Unprompted review
Good
Delivered faster than I expected. Customer Service was available and responsive to all my questions.
I feel a bit disappointed about testers though. I used to receive loads of testers with my orders big like this one. In this case there was only one tiny thing.
May 19, 2022
Unprompted review
Ordered on 23rd of March
Ordered on 23rd of March, shipping information has been sent to Hermes on the 14th of April.
More than one month in delivery, no information on estimated delivery time and over 100e worth of products.
I've had to go to another store and purchase my skincare, as I was running out waiting for this delivery. NEVER AGIAN, don't order if you plan to actually use the skincare and not wait for it for 2 months.
April 26, 2022
Unprompted review
I was promised delivery in 7-12 days…
I was promised delivery in 7-12 days but it has been almost 3 weeks and the package has still not been delivered. Very disappointed.
October 23, 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.