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Rated 5 out of 5 stars

Best wrap I've ever worn. Versatile - big enough to wear in lots of different ways but light enough that it can be folded to quite a narrow band without being bulky or uncomfortably hot, and with enou... See more

Company replied

Rated 5 out of 5 stars

Amazing quality products! I love how the bonnets are satin (thus gentle on our natural hair) but still showcase and celebrate our cultural prints. Adjustable, reversible and secure! I have the mummy a... See more

Company replied

Rated 4 out of 5 stars

Originally 3 stars: I received 3 out of 4 orders. It will be a month that I'm still waiting for this black headwrap. Clearly something happened and I didn't receive it, I was told I'd get a replace... See more

Company replied

Rated 5 out of 5 stars

Quality of scarves 10/10, customer service 10/10 (thank you Abi for prompt response). Only thing I would do differently when ordering next time is make sure I select tracked delivery. Overall satisfie... See more

Company replied

Company details

  1. Fashion Accessories Store

Written by the company

Afro-wellness and self-care brand, delivering innovative tools and accessories to help people better care for their textured hair. Specialising, in headscarves, bonnets, showercaps and much more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

122 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Lovely brand

Lovely brand and excellent customer service when Royal Mail strikes impacted my order. Definitely recommend!

December 13, 2022
Unprompted review
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Reply from Yeye Mi

Milan, thanks for your patience with the whole RM palava, glad you liked you bits! Looking forward to more opportunities to help you on your self care journey, enjoy!

Rated 5 out of 5 stars

An early Christmas gift for my 6 year…

An early Christmas gift for my 6 year old who has fallen in love with my own silk cases, so its about time that she has some of her own!

December 2, 2022
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Reply from Yeye Mi

Hi Alexandra - reviews like these are "awwww" - love it x Abi

Rated 5 out of 5 stars

Amazing quality!

The quality of the headscarves, pillowcase and bonnet that I purchased are amazing. The headscarves in particular are so soft and stretch even after a wash! Makes them so much easier to style. Great customer service, love love love

December 3, 2022
Unprompted review
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Reply from Yeye Mi

Abigail, your are golden x Abi

Rated 5 out of 5 stars

Quality products

I've been impressed from my first bonnet purchase. Excellent customer service and quality products.

November 18, 2022
Unprompted review
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Reply from Yeye Mi

Peta, we adore you!!!! - yourself and another customer called Petal are in the biggest spender list - thank you!

Rated 5 out of 5 stars

New client experience

I got my head wraps already! I only just placed the order on Friday. I love the packaging and the personalised message, it made me smile for sure. I wasn’t ready for the product…the quality…OMG it is amazing! Feels and looks great. Yes, I’ve already tried them on whilst my toddler was giggling, watching me get all excited lol. Keep up the great work and I look forward to placing more orders.

November 7, 2022
Unprompted review
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Reply from Yeye Mi

thank youuuuuuu! Hi toddler! Do check out out youtube page and reels for tutorials https://www.youtube.com/channel/UClXCu5X0NVCoK144pVir8IQ
https://www.instagram.com/yeye_mi/reels/

Rated 3 out of 5 stars

Great headwraps, terrible delivery service & slow email responses

Love the headwraps, but the delivery process was appalling. I waited over 2 weeks for my items to arrive and the communication with the team via email was generally poor. However, they were fairly responsive via Instagram.

To improve the service, I would recommend offering a tracking service for all orders.

October 27, 2022
Unprompted review
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Reply from Yeye Mi

Hi PBN, we're sorry to hear that you were not entirely satisfied with the service you received. Royal Mail were experiencing severe backlogs due to strike action, causing a backlog that we could not hasten. As all our reviews demonstrate, we try to be as speedy with delivery as possible, but on this occasion it was out of our hands. We also apologies about the delayed email response, we actually responded on the very day we received the email, however, as mentioned to you on instagram, our reply oddly sat in our outbox section, which we only noticed when you sent us a DM on IG. Our sincere apologies, customer service is our forte and we trust that you'll experience that the next time. Enjoy your wraps, Abi

Rated 5 out of 5 stars

Wonderful

Best quality scarves I’ve ever owned. Literally perfect length for headscarves. International shipping was so fast. Wonderful experience overall.

October 3, 2022
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Reply from Yeye Mi

We love that you love it! Happy Headwraping! Your support of our brand means so very much.

Rated 5 out of 5 stars

Love my headwraps

Great communication. Fast shipping. Quality product.

August 29, 2022
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Reply from Yeye Mi

Hi Mrs.H - glad, glad, glad, have a great festive period, best, Abi

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, on good quality products, this is my second order and I am not disappointed. Looking forward to seeing your continued growth.

August 17, 2022
Unprompted review
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Reply from Yeye Mi

yesss! Thanks Diane! - Abi

Rated 5 out of 5 stars

Amazing quality products

Amazing quality products! I love how the bonnets are satin (thus gentle on our natural hair) but still showcase and celebrate our cultural prints. Adjustable, reversible and secure! I have the mummy and me set and the my daughter wakes up with the bonnet on her head (even though she’s a rough sleeper) which is a miracle in itself, but what I really love is that it’s not tight for her and doesn’t leave harsh marks on her forehead. Would definitely recommend the products at this store!

July 22, 2022
Unprompted review
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Reply from Yeye Mi

We loveee to hear it xxx Abi

Rated 5 out of 5 stars

Good seller with decent products

Good seller with decent products. I hope the quality lasts and will come back for more

July 20, 2022
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Reply from Yeye Mi

Thanks for your purchase Alero! Our products are made to last so we look forward to welcoming you back soon! Enjoy

Rated 5 out of 5 stars

Thank you for quick despatch and…

Thank you for quick despatch and delivery. I love the design and quality of the head wrap, now I just need to learn how to use it ☺️

July 19, 2022
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Reply from Yeye Mi

We love that you love your headwrap! No doubt you'll be a headwrapping pro in no time, check out our youtube channel for tutorials https://www.youtube.com/playlist?list=PLOqxeM-jrQ8xmZ2cYPd8FYyDuLStZRLGX

Rated 5 out of 5 stars

Great present for my friend

Great present for my friend, she loved them!

March 1, 2022
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Reply from Yeye Mi

Thanks for sharing your love for our brand with your friend, we appreciate you and were elated that she loved it too =)

Rated 5 out of 5 stars

Quality Product and Customer Service

I’ve been searching for shower caps for Afro hair. Most specifically for my locs (dreadlocs) to the uninitiated. Like with all hair types, frizzy hair can be an issue, and it is for this reason, that I was seeking a shower cap that would completely fit (as I shower) and cover my hair as it grows.

I came across Yeye Mi on Insta a Black owned company selling the type of shower cap I craved and had only seen in America. There is a satin lining, which very much like silk prevents less frictions to the hair shaft and frizz! This cap would most certainly suit people who have very long/short hair of various styles (particular Afro hair) and there is a drawstring to tighten the cap to your head, to prevent water or steam from getting to your hair. The cap will also not cut off circulation, nor slip off like most caps, that I have had in the past and it sits comfortably on my head.
There will be no more plastic caps for me!! I’m very happy with my purchases. The customer service was also second to none too. Thank you Abi for assisting me when my local sorting office experienced delays with delivering my package.

I shall of course be back… There are other hair products that I have my eye on.

February 27, 2022
Unprompted review
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Reply from Yeye Mi

What a wonderful and through review, we are so glad that the showercap met your needs, Yeye Mi is all about filling the wellbeing gap when it comes to afro and curly textured hair. We were fed up with the teeny weeny showercap from highstreet beauty-stores, too small to protect our big, volumes hair, so we created our supersized showercap! Your review just affirms that we're doing something meaningful! Thank you!

Rated 5 out of 5 stars

10/10 would reccommend

The colours and fabric of your headscarves are always of such a nice and beautiful quality. And I recieved my delivery

February 26, 2022
Unprompted review
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Reply from Yeye Mi

Thanks for your review and support of our brand! We hope your orders serve you for many years to come!

Rated 5 out of 5 stars

Outstanding

The product is excellent and the service is exceptional, I wouldn't hesitate to use them again. They rectified a delivery problem outside of their control swiftly and sent another wrap, even though the fault was Royal Mail's. Outstanding service particularly from a small business.

February 17, 2022
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Reply from Yeye Mi

Nkwa, we're so glad that you enjoyed your product, its an absolute delight to have been at your service!

Rated 4 out of 5 stars

I love my large shower cap

I received a YeyeMi large shower cap as a gift and I love it. It's perfect for when my hair is in long crochet braids as I can pile it up under the cap. Perfect for anyone with long hair that they don't want to get wet in the shower. It has a drawstring so can be fastened, it also means I can use it when my hair is natural and not as long. It is is satin lined so soft on the hair.

February 9, 2022
Unprompted review
Yeye Mi logo

Reply from Yeye Mi

So glad our super-sized shower-cap met your expectations! We created this product for braids and big hair, so we're elated its doing what it was made for, protecting your crown!

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