I bought a locket from YNF and it came later than I thought and was watching the shipping daily but happy to find out it had been delivered. Even days after her birthday I had her open her gift. I was... See more
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Way since beyond this date Sept 1st 2025, I simply ordered an opal Pendant &,14 KY gold necklace for our anniversary & my wife's birthday ..YFN lost this Pendant & necklace to Amazon Atlanta & .. desp... See more
Company replied
If I could give zero stars I would. Because that's what I've received......ZERO nothing. I've repeatedly emailed this company and also resorted to messaging via Facebook and Instagram. Not one sing... See more
Company replied
Their jewellery for ashes, and I specifically mean design, pictures, appears to come from Aliexpress. Check for yourselves, use reverse image search. You can get most of their necklaces for anything b... See more
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Company details
Written by the company
Founded in 1998, Yafeini Co., Limited is a jewelry company designed to offer people personalized and custom-made jewels that convey their own feelings. Jewelry, we believe, is more than a shiny piece, but is about emotional engagement, beautiful memories, joyful moments. Life has meaning because of all the memories. We are here to help you beautifully keep them within a jewelry.
Contact info
UNIT2, 22/F., RICHMOND COMM. BLDG., 109 ARGYLE STREET, MONGKOK, KL, HK, 999077, HK, China
- +86 15356976182
- service@yfn.com
- yfn.com
Breach of guidelines
Personalized Jewelry That Exceeded Expectations
I ordered a custom ring, and it turned out perfect. The engraving is very precise, and the size is just right.
October 9, 2024
stunning and great quality
I brought the humming bird jade necklace for my daughter. the quality is fantastic and it looks stunning.
the delivery did take a couple of weeks but from China to the UK its good.
I am really happy with this and will be using them again
October 14, 2024
Unprompted review
Can’t get any information on my order?
Update:
The ring came today and it is very nice. Unfortunately, it was days after it was supposed to get here and did not arrive in time for the ceremony. If you order WAY in advance for when you need the product, I’m sure you will be pleased with your purchase.
I can’t comment on the quality of their product nor their shipping speed because I have yet to receive my item. The only thing I could comment on is their customer service. I have for days tried to get some sort of information on the status of my order. I receive a generic message that they will answer my question within a few hours but that has yet to happen. I am beginning to wonder if this is a legitimate business or if I got scammed.
September 29, 2024
Unprompted review
Reply from YFN Jewelry
Hi Katie,
I apologize for your recent experience. With the recent increase in orders and the custom nature of your ring, the production has been more complex and time-consuming. We understand how crucial timely delivery is, and we have prioritized your order to expedite processing. The expected arrival time has been communicated to you via email, and we hope to find a way to compensate for any inconvenience.
This incident has prompted us to reassess the importance of on-time deliveries, and we are implementing measures to improve our delivery times. If you have any questions, please don't hesitate to reach out.
Wishing you a wonderful day.
Best regards,
Hailey
Personalized Initial Necklace
I ordered an initial necklace from YFN; it was customized according to my requests and includes warranty service.
October 2, 2024
Well..
I ordered an urn necklace for my dog who was hit by a car a few weeks ago.. it's been 2 weeks since I placed my order and it still says "awaiting shipment"... I'm gonna give it another week and if there is no update I will be going to the bank and requesting a transaction cancellation :(
October 6, 2024
Unprompted review
Reply from YFN Jewelry
Dear Nom Nom,
We sincerely apologize for any inconvenience you have experienced. Our products are handcrafted, which means your order will take a few days to complete. Additionally, due to a recent increase in demand, we are processing orders in the sequence they were received.
Unfortunately, we were unable to locate your order with just your name. Could you please email us your order number? This will help us expedite your shipment. Feel free to contact us at our email address: service@yfn.com, and we will be more than happy to assist you with any questions or concerns.
Thank you for your understanding and patience.
Best regards,
Hailey
Ordered self fill ashes necklaces
Ordered self fill ashes necklaces. It was fast and efficient service. They are really lovely and well made. Very happy with them. Will be ordering more from them. Very good value for money.
September 27, 2024
Unprompted review
I will tell you so far that my…
I will tell you so far that my experience with this company has been horrible. I ordered something 10 days ago. It is still processing. I cannot get a hold of anybody. Every time I write a message in their contact customer service message thing it tells me they are on a break and they will get back to me as soon as they get back to work now. This has been the same message for 6 days. I am ready to report them to the better Business bureau and I got to get a hold of my bank to cancel the transaction I'm ready to report them to the better Business bureau. This is a ridiculous company based somewhere that they will not answer their customers when they have a problem. So screw this place. I will never do business with them again
September 4, 2024
Unprompted review
Reply from YFN Jewelry
Dear James,
Please accept my apologies for the inconvenience. ue to the recent large number of orders, our processing speed may be delayed. In addition, the time difference may cause us to fail to respond to your message in time. During this period, we are doing our best to ensure that every customer receives the order in time.
We see that your order is now ready and will be shipped today. We have sent you an email to discuss the possibility of offering compensation for this unfortunate delay. We will follow up on your order as soon as possible.
If you have any further questions, please do not hesitate to contact us via email or our online service.
Wishing you a happy and prosperous life.
Kind regards,
Hailey
Terrible service
Terrible service. 2 weeks and they still never sent my package. They kept saying wait 1-2 more days, but it never came. Never ordering from them again.
September 7, 2024
Unprompted review
Reply from YFN Jewelry
Dear Jack,
Please accept my apologies for the inconvenience. Due to the increased order volume during the peak season, we kindly ask for your understanding regarding the delay in processing and delivery of your order. We appreciate the significance of timely delivery, particularly for special occasions such as your important days, and we regret any inconvenience this may have caused you. We have sent you an email to discuss the possibility of offering compensation for this unfortunate delay. We will follow up on your order as soon as possible. Should you have any further questions, please do not hesitate to contact us via email or our online service. I wish you a happy and prosperous life.
Kind regards,
Hailey
Satisfied First-Time Buyer
As a first-time buyer, I am thoroughly impressed with the quality and service at YFN. I will definitely be coming back!
August 19, 2024
Reliable Return Policy
I appreciate the user-friendliness of YFN's return policy. I exchanged a pendant for a different style, and the process was very easy.
August 23, 2024
Unprompted review
Praise for Layered Necklaces
The attention to detail in the layered necklaces I purchased is outstanding. You can truly see the effort they put into creating these stunning pieces.
August 17, 2024
Buying jewelry online always carries…
Buying jewelry online always carries risks, but the earrings from YFN are very similar to what you see on their website. The earrings I bought were accurately sized and looked justb like the pictures.
February 22, 2024
Smooth Returns
I had to return a bracelet I bought because it was a bit too big. The return process was straightforward, and the YFN team handled everything very smoothly.
August 16, 2024
Timely Delivery
I needed a gift for a sudden engagement party, and YFN delivered my order faster than expected! The necklace was beautifully packaged and arrived on time.
August 15, 2024
Consistently Excellent
I have been a customer at YFN for over a year, and their jewelry pieces consistently maintain high quality and craftsmanship.
August 14, 2024
Unprompted review
Inquiry Resolution
When I had questions about my order, the YFN customer service team went above and beyond. Their prompt and friendly responses made my experience very pleasant.
August 14, 2024
Reliable and Trustworthy
The earrings I purchased from YFN perfectly matched the online description and images. Buying from a brand that values authenticity and transparency is refreshing.
August 13, 2024
Superb Quality
I was truly impressed with the quality of the earrings I ordered from YFN. The craftsmanship is impeccable, and they look just as beautiful as the online pictures!
August 12, 2024
Both times I've worked with YFN
Both times I've worked with YFN, it was an amazing experience!
August 12, 2024
Unprompted review
Mother and daughter pendant
I was looking for something extra special for my daughters 30th birthday, when I found a mother and daughter named pendant on YFN UK website.
I a so pleased with it, its better than I imagined and am sure my daughter will love it.
The delivery was fast and in the time scale they gave me. Would definitely use this company again
August 14, 2024
Unprompted review
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