YFN Jewelry 

I received the package and the item as described, customer support was helpful and quick. 👌

Received a 14k Gold Snake chain necklace. Very nice looking chain. Shines beautifully. Is a flat chain that is 18 inches in length. Looks good on the neck. Strong chain.

The seller YFN was very helpful, knowledgeable and friendly. Like that they have an on line Canadian website.

The delivery was a day earlier than mentioned.

Happy with purchase.

Very happy with purchase

Great seller first order lost in transit by courier quick response from 1st email sent and replacement sent very fast from YFN
The st Christopher pendant is of great quality great craftsmanship I already got compliments
The chain is a nice strong chain but I prefer it on a 3mm curb chain but that’s my taste I can’t fault this purchase in anyway and would highly recommend for quality and service I have received.
and I won’t hesitate in purchasing more from YFN in the future.

I ordered a necklace for a friend. The customer service at YFN help guided me through the process of purchasing the necklace I wanted. They responded to all my emails. I was able to get the perfect gift for my friend. My friend loves her gift. It's one of her favorite things to wear. They also made sure I received my necklace by a certain date.

Ordered a ring paid over 100 for it. It never got delivered spoke with customer service. They said we can only give you a 50% refund. What kind of bull crap is that. Said my only options were pay even more money to have it resent out or get 50% of my money back

I was informed via email about the status of my order from start to finish. To say I ordered this outside the UK where I live, I didn't wait very long to receive my beautiful item. I found YFN very caring, informative and extremely helpful. I would definitely recommend YFN and will shop with them again. Thank you for your care & prompt delivery time. I appreciate your customer support and valued care.
Christine

I ordered two urn necklaces over a month and a half ago. When they arrived they were not urn necklaces at all. I have tried to contact the company nine times and they just keep telling me they did not mess up. Very sad I waited so long for something I did not order.

I'm in love with this necklace! I wear it every day, including in the shower, and it hasn't tarnished or lost its rose gold tone. I am happy with this purchase.

I ordered a meteorite necklace. What came was a piece of plastic with a strip of aluminum. This cost me almost $200. I have been crying all day. It was a gift for my husband and I am so embarrassed that I got scammed. I should’ve known better. If they don’t give me my money back, I’m going to seek legal counsel. I will not let them get away with this.

I think the YFN pearl jewellry set is very elegant. I can wear it in the evening or on regular days! I've gotten some compliments!

Edited 23/02/2024 - Fiona reached out via email and WhatsApp and has offered a resolution to the issue

From my experience the ordering and delivery process was great with the ring arriving only a few days after ordering even while only using standard shipping.

The ring looked great on arrival and my fiancé loved it as it was exactly what she was looking for. The fit was also perfect when measuring up using the UK size guide provided on the website.

We received many compliments from people which was nice and the pricing on YFNs website is very competitive especially when compared to high street shops.

I will say that however the centre gemstone came loose and fell out of ring only 5.5 months after purchase. This was disappointing as we had expected it to last much longer thankfully we were at home so the stone wasn’t lost.

I reached out to YFN support via email who advised that due to the order being outside of the 60 day window they wouldn’t be able to return or refund the item however did offer a 15% refund to go towards having the ring repaired by a local jeweler

I agreed to this and YFN advised that the refund would take 3-5 business days to come into my account. We did have issues with receiving the refund however Fiona from YFN has kindly investigated these and it looks to have been an issue on PayPals side which was stopping the refund to be processed rather than an issue with YFN.

Due to the confusion caused by the back and forth with support due to the PayPal issues Fiona has offered to replace the ring which is much appreciated and has shined a positive light on their staff and their after sales process.

I am hopeful that the replacement ring will work perfectly and I hope that it puts a smile on my fiancés face again.

I recently received an item which was about the size of my pinky nail. I returned the item. This company kept my item and NEVER refunded me. They are THIEVES!!!!!

First things first, don’t let the positive reviews here lull you into a false sense of trust - every single one of them is a Chinese bot, just like the fake responses to customer grievances. As for all the one star reviews, listen to these!! I have now been waiting 10 days for an order, which claimed to be shipped via express, to ship. All of their contact channels are bogus; good luck getting a response. Will be requesting a full refund and possibly seeking further action against this garbage Chinese site. Never trust these people or anything they may say!

Great communication. Made a huge effort to chase my delivery.

Avoid this company at all costs. I placed an order for a Christmas present which never showed up. I appreciate the shipping times etc but my tracking ‘claimed’ it was out for delivery but nothing showed up and no letter through the door from any courier/postage company! Seems a bogus company 😡

Timely coordination and attention to details made my experience great. I like YFN

oval cut birthstone drop dangle leverback earrings. nice earrings for the price and quite a pretty stone. decent workmanship, so a decent value.

My name is Linda I order 6 necklaces for my husband who died in May to give to my stepdaughter and granddaughters for Christmas and all was ok until one of the screws wouldn't come out so it's useless to put his ashes in. I waited until Christmas eve to do the necklaces. I cried when I opened his container. I tried to call the 702 number that goes to nowhere. No answer

It has a lovely appearance, and I think the pendant itself is quite substantial.

I found a beautiful pendent, but it was made in yellow gold. I sent a message asking if it could be made in white gold and to my surprise I was told they would make it in white gold for me. What was even more surprising was that I didn't need to wait a very long time to receive my order.