Would have been 5 star but I didn't know the shed was in 2 parts and they were delivered separately on different days for some reason, fortunately I was in to receive the second part. Very pleased... See more
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Review summary
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Reviews shaping this summary
Appliance (large air fryer) arrived well-packaged and on time. It is simple to use and generally makes life easier by meaning that we rarely need to use our large oven. However, its one negative poin... See more
Company replied
Order was delivered promptly. There was a problem when one of my items arrived in that a part was broken. Customer service was very quick to respond to my email and photos showing the damage and a rep... See more
Company replied
Order arrived very quickly and the delivery drivers unwrapped and assembled the sofa. The reason I only gave it 4 stars was because it is quite hard to sit on, otherwise the colour is exactly as the s... See more
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Company details
About Yimbly
Written by the company
YIMBLY | FIND IT, BUY IT, LOVE IT
Our range spans from furniture, home and garden essentials, to pets, electricals, and more. We've carefully curated our high-quality products to offer the best value for you.
Our mission is to relentlessly pursue the best products for you. Our goal? To be that one-stop destination that prioritises your time, cherishes your investment, and earns your trust.
We've carved a niche as a shopping experience that puts customer trust at its forefront, offers a wide variety of consumer friendly products, and uplifts the genuine voices of our dedicated community. We seek to be the anchor point for consumers who prize quality, authenticity, and an enlightened shopping journey.
Free Delivery On Orders Over £50
Written by the company
- Next Day Delivery also available
- All items purchased with us are sent to you by our carefully selected trusted Yimbly partners, orders over £50 are delivered free. For orders under £50 the delivery cost is £2.99.
Free 30 Days Returns Policy
If you're not entirely happy then just return it
We do not charge you a restocking fee so it is free of charge to return the product(s) to us, all you would be required to do is cover the cost of the return shipping unless the item is faulty or damaged.
Contact info
One Canada Square, E14 5AP, London, United Kingdom
- 0161 444 9879
- support@yimbly.com
- yimbly.com
4.1
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Product is excellent
Product is excellent, the delivery system was dreadful. Support through Reach was also excellent
May 8, 2026
Reply from Yimbly
Thank you for taking the time to share your feedback. We are absolutely thrilled to hear that you find the product excellent and that our Reach support team provided you with an excellent service.
We are genuinely sorry to hear that the delivery process fell short of your expectations and proved to be a dreadful experience. Ensuring a smooth journey from our website to your front door is incredibly important to us, and we completely understand how frustrating delivery delays or issues can be. Your comments are incredibly valuable, and we are working hard behind the scenes to improve this side of the experience.
If you would like us to look into your specific delivery or have any outstanding concerns, please reach out to us at support@yimbly.com so we can make things right.
Reply from Yimbly
Thank you so much for sharing your wonderful feedback with us. We are absolutely delighted to hear that your experience was smooth and seamless from the moment you placed your order right through to the final completion of the job.
We always strive to provide a hassle-free and professional journey for our customers, and it is incredibly rewarding to know we hit the mark for you. Your kind words mean a great deal to us.
If there is ever anything else we can assist you with in the future, please do not hesitate to reach out to us at support@yimbly.com. Thank you for choosing us.
It's lovely not so Easy to…
It's lovely not so Easy to build.Instructions could be made clearer. It's up now and we love it.
May 6, 2026
Reply from Yimbly
Thank you for sharing your lovely review with us. We are absolutely delighted to hear that your new item is now up and that you love it.
We really appreciate your honest feedback regarding the assembly process and the clarity of our instructions. We want every part of your experience to be as straightforward as possible, so we will look into how we can make our assembly guides clearer and more user-friendly for future customers. Your insights are incredibly helpful in helping us improve.
If you ever need any assistance or have questions about your order, please do not hesitate to contact us at support@yimbly.com. Enjoy your wonderful new addition.
Reply from Yimbly
Thank you very much for taking the time to share your feedback. We are absolutely delighted to hear that your order arrived on time and that you are pleased with the quality of your new product.
Providing a reliable service and high-quality items is what we always aim for, so it is wonderful to know we hit the mark for you. We truly value your support.
Delivery was originally misplaced and…
Delivery was originally misplaced and received late
May 8, 2026
Reply from Yimbly
Thank you for sharing your experience with us. We are genuinely sorry to hear that your delivery was misplaced and arrived later than expected. We completely understand how frustrating it is when a package does not arrive on time, and we would love the opportunity to look into this for you and make things right.
This was my first order from Yimbley
This was my first order from Yimbley. The plants were delivered within the given time and in excellent condition. I will definitely use Yimbley again!
May 4, 2026
Reply from Yimbly
Thank you so much for your lovely review! We are delighted to hear that your first order was a success and that your plants arrived on time and in such excellent condition. It is always wonderful to know when our efforts to provide a great experience hit the mark. We truly appreciate your support and look forward to welcoming you back for another order in the future. Happy gardening!
Reply from Yimbly
Thank you so much for sharing your experience. We are absolutely thrilled to hear that you are happy with your recent purchase. Providing excellent service and quality items is exactly what we strive for, and it is wonderful to know we hit the mark for you.
If there is ever anything else we can assist you with in the future, please feel free to reach out. Enjoy your wonderful item, and we look forward to welcoming you back again soon.
Excellent service and a good quality product.
Excellent service and a good quality product at a very reasonable price.
Thank you.
May 7, 2026
Reply from Yimbly
Thank you so much for taking the time to share your lovely feedback. We are absolutely delighted to hear that you are pleased with the quality of your product and found it to be excellent value. Delivering top-tier service alongside great prices is always our main goal.
We truly appreciate your support and look forward to welcoming you back for another wonderful experience in the future. Enjoy your purchase.
it was good and helpfull
April 30, 2026
Reply from Yimbly
Thank you so much for your kind words. We are incredibly pleased to hear that your experience was positive and that you found our service helpful. Providing clear and supportive assistance is very important to us.
If you ever need any further support or have any more questions, please do not hesitate to reach out. We are always happy to assist.
Brilliant !
Brilliant !
Had a issue in the delivery and they sorted out perfectly.
I’ll order again!
Thank you all
April 30, 2026
Reply from Yimbly
“Thank you for the brilliant review! Sorry again for the delivery hiccup—glad we could sort it quickly. We really appreciate your support and can’t wait to serve you again!”
Yimbly Customer Service Team
Delivered on time and very polite
April 29, 2026
Reply from Yimbly
Thank you so much for taking the time to leave this lovely review! We are absolutely delighted to hear that your box was delivered right on time and that you experienced such polite service.
I ordered a Trug from you but 7 days…
I ordered a Trug from you but 7 days later it hadn’t arrived, so I called Yimbly and the lady who answered was very nice and it arrived two days later . It was nt what I thought it was so decided to send it back . I went on the yimbly app and went through the process and asked for the item to be collected but it wasn’t picked up so I had to query this too so 1 week later it was eventually picked up and sent back so I am now waiting for a refund . Hopefully it will be credited soon. Humbly then contacted me and asked for my order no , I replied and the same day it was credited to me . This company is very good at listening to you and act on the situation vey quickly I would buy from them again and would recommend then highly .
April 29, 2026
Reply from Yimbly
We are very sorry for the delay you experienced with the collection process and the time it took to have the item picked up. We understand that waiting for a return can be frustrating, and we want to ensure this is completely resolved for you.
Please contact us directly at support@yimbly.com with your order details so we can personally track your return package and ensure your refund is prioritised and credited to your account as quickly as possible. We appreciate your patience and look forward to getting this sorted out for you.
Wonderful 👍👍👍👍👍
April 29, 2026
Reply from Yimbly
Thank you so much for sharing your wonderful feedback. We are absolutely thrilled to hear about your positive experience and truly appreciate you taking the time to post your kind words. Ensuring you have a seamless journey is always our top priority, and it is incredibly rewarding to know we hit the mark. We look forward to welcoming you back again soon.
Blade air fan
Ordered blade air fan advertised in newspaper that Yimbly were selling at a great price compared to other blade fan manufacturers.The whole experience from ordering to delivery of fan went fine and I am quite impressed with my purchase and would recommend Yimbly as good seller of quality items.
May 6, 2026
Reply from Yimbly
Thank you for the fantastic rating. We are delighted that you had such a great experience with us and that you are happy with the quality of your new fan. Your support and recommendation mean the world to us, and we cannot wait to assist you with your next order.
Good product but customer service delivery and tracking need improvement
Very happy with the product but was disappointed with the delivery time and lack of tracking information. Had to contact 4 times to get info.
May 5, 2026
Reply from Yimbly
Hi there, thank you for sharing your feedback with us. We are so pleased to hear that you are very happy with the products you received, but we are incredibly sorry to hear about the disappointment with your delivery time and the tracking information. It is also really disheartening to know that you had to reach out to us four times to get an update—that is certainly not the smooth experience we want for our subscribers. We really appreciate you bringing this to our attention so we can keep improving. If you need any further assistance with your account or tracking details going forward, please feel free to reach out to us at enquiries@okbeautybox.co.uk and we will be more than happy to help you.
Great customer service
Order was delivered promptly. There was a problem when one of my items arrived in that a part was broken. Customer service was very quick to respond to my email and photos showing the damage and a replacement was sent out quickly.
April 28, 2026
Reply from Yimbly
Thank you for taking the time to share your experience. We are delighted to hear that your order arrived promptly and that our customer service team was able to quickly sort out the broken part for you. Getting a replacement sent out swiftly is exactly how we like to handle things when mishaps occur. Your kind words mean a great deal to everyone here.
Should you ever need any further assistance with your order, please do not hesitate to reach out to us at support@yimbly.com. We hope you thoroughly enjoy your purchase.
It is a great product.
May 5, 2026
Reply from Yimbly
Thank you for the fantastic review. We are delighted to hear you love the product. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience with us.
Efficient service.
May 4, 2026
Reply from Yimbly
Thank you for sharing your feedback. We are pleased to hear that you found our service efficient, as delivering a smooth and prompt experience is always our main objective. Your support is greatly appreciated, and we look forward to assisting you again in the future.
Reply from Yimbly
Thank you for your lovely feedback. We are delighted to hear that you are very pleased with your product and that our delivery service met your expectations so swiftly. Providing a smooth and reliable experience is always our goal, and your support means a great deal to us. We look forward to welcoming you back in the future.
Ordered and here very quickly even…
Ordered and here very quickly even though it was a bank holiday.
May 4, 2026
Reply from Yimbly
Thank you for your review. We are delighted to hear that your order arrived so quickly, especially with the bank holiday taken into account. Ensuring a swift and reliable delivery experience is always a top priority for us, and we appreciate you highlighting this. We hope to welcome you back soon.
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