Yimbly Reviews 2,925

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,786 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as high-quality, attractive, and exactly as described. Many appreciate the speedy and efficient delivery service, with items arriving promptly and well-packaged. The overall service, from ordering to communication, is frequently praised as excellent and professional. However, some customers also noted issues with orders, such as items arriving in multiple parts on different days, or missing parts, which caused confusion and delays. There were also occasional complaints about misleading advertisements, difficulties with assembly instructions, or items not meeting expectations regarding functionality or size. A few people experienced problems with delivery, including parcels being undone upon arrival or significant delays without communication.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as excellent, great, or... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the speed and efficiency of... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the health and strength of plants... See more

Order

Reviewers highlight ambiguous aspects of order, with many praising the ease of ordering online or by phone,... See more

Service

Customers had positive experiences with service, often describing it as excellent, quick, and efficient from... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Would have been 5 star but I didn't know the shed was in 2 parts and they were delivered separately on different days for some reason, fortunately I was in to receive the second part. Very pleased... See more

Rated 4 out of 5 stars

Appliance (large air fryer) arrived well-packaged and on time. It is simple to use and generally makes life easier by meaning that we rarely need to use our large oven. However, its one negative poin... See more

Company replied

Rated 4 out of 5 stars

Order was delivered promptly. There was a problem when one of my items arrived in that a part was broken. Customer service was very quick to respond to my email and photos showing the damage and a rep... See more

Company replied

Rated 4 out of 5 stars

Order arrived very quickly and the delivery drivers unwrapped and assembled the sofa. The reason I only gave it 4 stars was because it is quite hard to sit on, otherwise the colour is exactly as the s... See more

Company replied


Company details

  1. General Store
  2. Furniture Store
  3. Garden Furniture Shop
  4. Home Goods Store
  5. Outdoor Sports Store
  6. Pet Store

About Yimbly

Written by the company

YIMBLY | FIND IT, BUY IT, LOVE IT

Our range spans from furniture, home and garden essentials, to pets, electricals, and more. We've carefully curated our high-quality products to offer the best value for you.

Our mission is to relentlessly pursue the best products for you. Our goal? To be that one-stop destination that prioritises your time, cherishes your investment, and earns your trust.

We've carved a niche as a shopping experience that puts customer trust at its forefront, offers a wide variety of consumer friendly products, and uplifts the genuine voices of our dedicated community. We seek to be the anchor point for consumers who prize quality, authenticity, and an enlightened shopping journey.

Free Delivery On Orders Over £50

Written by the company

Next Day Delivery also available
All items purchased with us are sent to you by our carefully selected trusted Yimbly partners, orders over £50 are delivered free. For orders under £50 the delivery cost is £2.99.

Free 30 Days Returns Policy

If you're not entirely happy then just return it

We do not charge you a restocking fee so it is free of charge to return the product(s) to us, all you would be required to do is cover the cost of the return shipping unless the item is faulty or damaged.

Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Very efficient

Very efficient

April 23, 2026
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Reply from Yimbly

We are delighted to hear you had such a superb experience with your recent Yimbly order! Delivering quality and efficiency is what we aim for, and your feedback is genuinely appreciated. Thank you for choosing Yimbly.

Rated 5 out of 5 stars

Absolutely delighted with this little…

Absolutely delighted with this little shed, well worth the money. Quite easy to assemble, big boys or girls meccano. Instructions recommend two people to work on this, but I managed on my own and I am in the 75th year of my age so it's not too difficult.
Comments by Store Owner on Review by Store Owner on Wed May 06 2026
Store Owner
Thank you so much for sharing your wonderful experience! It is fantastic to hear that you found the assembly manageable and enjoyed the process, even taking it on as a solo project. We are thrilled that you are pleased with the quality and value of your new shed. Your story is truly inspiring, and we hope you enjoy the extra storage space for many years to come.

April 24, 2026
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Reply from Yimbly

Thank you so much for sharing your wonderful experience. We are absolutely thrilled to hear that you are delighted with your new shed and found it to be excellent value. It is truly impressive that you tackled the assembly solo—it sounds like you have quite the knack for it! Your story is an inspiration to our community, proving that age is just a number when it comes to a successful DIY project. We hope you enjoy the extra storage space for many years to come.

Rated 3 out of 5 stars

Plug plants so tiny.

Plug plants so tiny.

April 20, 2026
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Reply from Yimbly

Thank you for sharing your feedback with us. We are sorry to hear that the size of the plug plants was not what you expected. We aim to provide clear descriptions for all our greenery, and we appreciate you bringing this to our attention. If you would like us to look into this further for you, please do reach out to our team at support@yimbly.com so we can assist.
The Yimbly Team

Rated 5 out of 5 stars

Great website along with great prices…

Great website along with great prices Fantastic communication with speedy delivery.

April 23, 2026
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Reply from Yimbly

Thank you so much for your fantastic review! We are delighted to hear that you enjoyed navigating our website and found our prices to be competitive. Clear communication and speedy delivery are top priorities for us, so it is wonderful to know we met your expectations. We look forward to your next visit!
The Yimbly Team

Rated 1 out of 5 stars

Not a happy bunny

Not a happy bunny, purchased an item and paid for on Monday 12th may today Thursday 14. May , no communication , no tracking, no responses , no item received.

May 14, 2026
Unprompted review
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Reply from Yimbly

Thank you for getting in touch, and I am very sorry to hear that you have not yet received your order or any updates regarding its status. I understand how disappointing it is to be waiting for an item without clear communication on when it will arrive.

I have looked into this for you and can see that your order was placed on Monday 12th May. I would like to investigate exactly what has caused this delay and ensure we get your items to you as quickly as possible.

Please contact our dedicated team at support@yimbly.com so we can prioritise a resolution for you. We are committed to taking full ownership of this situation and providing you with a fact-based update on your delivery immediately.

Rated 5 out of 5 stars

First parcel sent no problems quick…

First parcel sent no problems quick delivery second parcel a different delivery company., make big promises but don't deliver on or near time but happy with yimblys handling of my complaint. And parcel arrived on date after they sorted it. Also for my bother with it all have promised a £5 refund which I hope to receive asap

April 30, 2026
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Reply from Yimbly

Hello Evelyn,

Thanks for the balanced feedback. We’re glad your first parcel arrived quickly and that our team got the second one delivered after the hiccup with the alternate courier. We’re sorry for the delay and mixed communication—that’s not the standard we expect from our partners. Regarding the £5 goodwill refund, if you don’t see it within 3–5 business days, please DM us your order number and preferred contact info so we can confirm and fast-track it. We appreciate your patience and the chance to make this right.
Yimbly Customer Service Team

Rated 1 out of 5 stars

Poor customer service

Poor customer service. Bad communication - wouldn’t recommend nor buy from again.

April 30, 2026
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Reply from Yimbly

Hello Jean,

We’re sorry to hear about your experience with our service and communication.
This isn’t the standard we aim for at Yimbly.
Please contact us at support@yimbly.com with any concerns.
Yimbly Customer Service Team

Rated 5 out of 5 stars

Table and six chairs

Beautiful set but tricky to set up ie...screws hard to put in chairs table easier..because so close to Rattan.Took couple days .Delivery quick and my emails were answered quickly

May 9, 2026
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Reply from Yimbly

Thank you for sharing your experience with us! We are delighted to hear that you find your new set beautiful and that our delivery and support teams were able to assist you promptly.

We appreciate your honest feedback regarding the assembly process. While we are pleased the table was straightforward, we understand that the intricate rattan design can occasionally make accessing the screw points on the chairs a bit more of a challenge. Your insights are incredibly helpful as we look for ways to improve the setup experience for all our customers.

It is wonderful to know the final result was worth the effort. We hope you enjoy many relaxing moments with your new furniture!

Rated 5 out of 5 stars

Lovely bundle of plants for the border

good information on the plants and with any replacements due to lack of availability in the order ,speed of delivery and quality of the plants when they arrived

April 30, 2026
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Reply from Yimbly

Thank you so much for your feedback! We are delighted to hear that you found the information regarding our plants helpful and that you were pleased with the quality upon arrival. We aim to provide a swift delivery service and ensure our greenery is in top condition for its new home. If a replacement was necessary due to availability, we hope it has settled in perfectly. We look forward to helping you grow your collection again soon!
The Yimbly Team

Rated 2 out of 5 stars

The shed looked good on the website...

The shed looked good on the website...
However, the instructions are awful. My neighbours heard swear words they never knew existed while I was building this.

April 30, 2026
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Reply from Yimbly

Thank you for your feedback. We are glad to hear you like the look of the shed, but we are genuinely sorry that the assembly process was so frustrating for you and your neighbours! We aim for our products to be as straightforward to build as they are good-looking. Please reach out to us at support@yimbly.com so we can pass your comments on and see how we can best support you with this purchase.
The Yimbly Team

Rated 5 out of 5 stars

Excellent service great product

Really quick turnaround on a damaged in delivery product and the parasol base is high quality looks lovely

April 22, 2026
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Reply from Yimbly

Thank you for sharing your experience! We are delighted to hear that you are pleased with the high quality and appearance of your new parasol base. It is wonderful to know that we could resolve the delivery issue so swiftly for you. We always aim to ensure your items arrive in perfect condition and are glad we could help. Enjoy your garden!

Rated 5 out of 5 stars

Reliable

Reliable, product is what was advertised

April 22, 2026
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Reply from Yimbly

Thank you so much for your kind words! We are delighted to hear that you found our service reliable and that the product met your expectations. Providing an authentic experience is very important to us, and it is wonderful to know we hit the mark for you. We look forward to welcoming you back again soon.
The Yimbly Team

Rated 5 out of 5 stars

Excellent service

Excellent service I was kept informed every step of the way and delivered on time.

April 29, 2026
Yimbly logo

Reply from Yimbly

Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed such excellent service and that our communication kept you well-informed throughout the process. Delivering your order on time is always our goal, and we are glad we could make this a seamless experience for you. We look forward to seeing you again soon!
The Yimbly Team

Rated 5 out of 5 stars

Bamboo Rocker

Speedy delivery and well packaged item, tracking available all the way.
Beautiful outdoor rocking chair with lots of features and sturdily made.
A very stylish item and looking forward to using in the sunshine..

April 28, 2026
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Reply from Yimbly

Thank you so much for your lovely feedback! We are absolutely thrilled to hear that your outdoor rocking chair arrived promptly and safely. It is wonderful to know that the tracking kept you informed every step of the way, and we are glad you are pleased with the quality and style of your new chair. We hope you enjoy many relaxing hours in the sunshine with it.

Rated 1 out of 5 stars

Not rust proof

With the table and chairs that I purchased already they have started showing signs of rust when they are advertised as rust proof

April 22, 2026
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Reply from Yimbly

We appreciate you sharing your feedback. It is disappointing to hear about the issues you are experiencing with your garden set. To ensure we can resolve this for you as quickly as possible, please email us at support@yimbly.com. Our team is ready to investigate why this has occurred and help get this sorted.

Rated 5 out of 5 stars

Very pleased with our patio table

Very pleased with our patio table, good quality and very good price. Delivery time was exceptional. Highly recommend.

April 28, 2026
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Reply from Yimbly

We're happy to hear that you are pleased with your patio table! We're glad the quality and price met your expectations, and the delivery was exceptional. Thank you for your recommendation!

Rated 5 out of 5 stars

Thank you

Thank you
Very good

April 28, 2026
Yimbly logo

Reply from Yimbly

We're happy to hear that you had a very good experience. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

I was very pleased with my purchase. But not delivery of the Table.

I was very pleased with my purchase.
Delivery of the chairs was great.
Next day delivery of the table was not so great, I opened the door to the driver who put the heavy table just inside the door and left me to it.
It was very heavy and being by myself in the house, I found it very difficult.

April 21, 2026
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Reply from Yimbly

We're happy to hear that you were pleased with your purchase and the chair delivery. We regret that the table delivery wasn't as smooth, and we're sorry you had difficulty moving the heavy table by yourself. We appreciate your feedback.

Rated 1 out of 5 stars

Gazebo

This company is a joke. I bought a gazebo on April 16th and it arrived quite quickly, but the parts were wrong. I have been trying for over 2 weeks to contact someone and nobody is helping me. Someone answered the phone once and promised to call me back in the evening, but nobody ever did.

On the chat, they keep asking me to send photos even though I already sent them a long time ago. I asked for a refund and since then there has been complete silence.

I honestly don’t know what else I should do at this point. The gazebo could collapse at any moment because it cannot be assembled properly with the incorrect parts.

April 17, 2026
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Reply from Yimbly

Hello I can see that we have responded to your email on several occasions but it keeps bouncing back please call the support team on 0161 4449879 and we can resolve this for you please also quote your order reference 60295.

Rated 5 out of 5 stars

Parasol and Base

Choice. Value for money and quick delivery.

April 20, 2026
Yimbly logo

Reply from Yimbly

We're happy to hear that you were satisfied with your choice, the value for money, and the quick delivery. Thank you for your feedback!

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