Yiume Reviews 

424
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the shirts, noting the stunning artwork, brilliant colors, and comfortable fabrics. Shoppers often describe the support team as extremely helpful and responsive when addressing sizing questions or order concerns. Many buyers also mention that ordering online is straightforward and offers plenty of appealing choices. Some reviewers were not happy with shipping delays and long wait times for their packages to finally arrive. A few people also mentioned difficulties reaching customer support by telephone, noting that clothing sizes can sometimes run larger than expected.

What people talk about most

Product

Reviewers highlight positive aspects of product, frequently praising the high quality, comfort, and unique... See more

Order

Reviewers mention ambiguous feedback about order, noting that while many consumers found ordering easy and... See more

Customer service

Customers consistently note positive experiences with customer service, praising prompt replies, helpful and... See more

Delivery service

Customers had ambiguous experiences with delivery service, as some reviewers reported that packages arrived... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The high quality and attention to detail make these shirts works of art. I have ordered multiple shirts, both long and short sleeve (and a cool tee), without any disappointment. The shipping sometim... See more

Rated 5 out of 5 stars

The very first Hawaiian shirt I bought was a Yiume, and it's still my favorite. I love my Yiume shirts, I love the style, the prints, the intricate patterns & the crazy meticulous attention to detail... See more

Rated 5 out of 5 stars

I have a large collection of Aloha shirts. What makes my Yiume shirts stand out from others is their unique artwork. While it's clothing, it is also art. I often get compliments on the shirts and... See more

Rated 5 out of 5 stars

Yiume has given me both terrific products and terrific service. The garments are crafted meticulously with gorgeous patterns, and wonderful details. The colors are so bright and crisp and the patterns... See more


Company details

Written by the company

The name Yiume is a combination of our brand's purpose and our customers,"Y" a yearning for the beauty of life, "I" Inspire creative expression, "U" Unique Distinctive style expression, "Me" Myself Presentation of the true inner self; We believe life's imprints come from within, from yearnings for sunlight, ocean and the comforts we enjoy. Yiume's products awaken your fascination with the beauty around and within. Yiume pay attention to every detail, just to bring you the presentation of your true self. Being different is being yourself. Life is an art. You are the artist.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

424 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.5

All reviews

(424)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great designs

Great designs , quality, and speedy service

October 16, 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your kind words! We're thrilled to hear that you appreciate our designs, quality, and service.

Your satisfaction is our top priority, and we look forward to serving you again in the future.

If you have any further feedback or questions, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 4 out of 5 stars

Like the shirts, but don't like hidden costs

Like the shirts, but the duty / taxes are a significant addition and don't show up until after you have already paid for the purchase. Please look into shipping via US Postal service as the website implied we were purchasing within Canada.

October 4, 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for reaching out and sharing your feedback.

I understand your concerns regarding the additional duty and taxes, and I apologize for any inconvenience this may have caused. Please kindly note that the tax fees are charged by your local customs and are random, which is beyond our control. As you are a loyal customer, we strive to ensure a great shopping experience. If you are charged the tax fee, as a gesture of goodwill, you can contact our customer service team for further assistance.

We are here to help and appreciate your understanding.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Fantasy Fabulous

Wonderful quality, fabulous designs. The very best.

Love your products. Unique.

September 9, 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you so much for your kind words and appreciation of our products.

We are thrilled to hear that you love the quality and designs. Your feedback means a lot to us and inspires us to continue delivering unique and fabulous items.

If there's anything else we can do for you, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Exciting new patterns to choose from

Exciting new patterns to choose from. Received order within 2 weeks and it fit perfectly. Medium size was a full medium and fit well.

September 25, 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your feedback! We're thrilled to hear that you enjoyed the new patterns and that your order arrived within two weeks. It's great to know that the medium size fit perfectly and met your expectations.

If you have any further comments or need assistance, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Great experience

Arrived quickly, nicely packaged. Wore one of the shirts for the first time this week. I have never received so many compliments in one day as when I wore that shirt. Nice fit, beautiful design.

September 25, 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your kind words and feedback. We are delighted to hear that your order arrived promptly and that you are pleased with the packaging. It’s wonderful to know that the shirt has garnered so many compliments and that you are happy with the fit and design. Your satisfaction is our top priority, and we are thrilled that you had such a positive experience.

Should you have any further comments or need assistance, please do not hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 4 out of 5 stars

Great Company to do business with

Great shipping. Fantastic shirts. Collar on some shirts not folded correctly resulting in creases near the button holes at the end of the lapels. I notified Yiume and they will make sure that this condition will never happen in the future.

September 23, 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your feedback and for bringing this to our attention.

We're glad to hear that you are pleased with our shipping and the quality of our shirts. We apologize for the issue with the collars on some of the shirts. Your satisfaction is important to us, and we are committed to ensuring that you receive the best quality products.

If you have any additional concerns, please don't hesitate to contact us.

Best Regards
Customer Support
Yiume


Rated 5 out of 5 stars

Love The shirt👍🌴🇻🇮

The website, the ease of ordering the size chart in the quality of the product is off the charts.

September 24, 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your feedback. We're delighted to hear that you found our website user-friendly and the ordering process smooth. We take great pride in our size charts and the quality of our products, and it's wonderful to know that they met your expectations.

If you have any further comments or need assistance, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Shirts seem good quality

Shirts seem good quality. I ordered wrong size as never sure how generous fit is - seems I needn't have been so cautious, as Large was plenty enough. Return process was smooth, so happy all round

September 14, 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your feedback.

I'm glad to hear that you found the quality of our shirts satisfactory. It's understandable to be cautious about sizing, and I'm pleased to know that the Large size worked well for you. I'm also happy to hear that the return process was smooth and met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out.


Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Enchanting Colors!

Enchanting Colors!
I purchased these shirts for my Son in law and he was thrilled with the colors and the button down collars.
His only complaint was in the 100 % cotton as he enjoys taking his shirts from the dryer and wearing them without any wrinkles.
Thank you for such a beautiful selection of shirts!

September 22, 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

We're delighted to hear that your son-in-law was thrilled with the colors and button-down collars of the shirts. We understand his preference for wrinkle-free clothing, and we're pleased to inform you that our shirts are designed to be wrinkle-free. After washing, you may notice some minor wrinkles, but simply hanging them out to dry will ensure they smooth out beautifully.

Thank you for your feedback and for choosing our products.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

I ordered two more long-sleeved shirts

I ordered two more long-sleeved shirts. Beautiful prints, excellent construction details as always.

September 19, 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your continued support and for ordering two more long-sleeved shirts. We are delighted to hear that you are pleased with the beautiful prints and excellent construction details. Your satisfaction is our top priority, and we are thrilled to know that our products meet your expectations.

If you have any additional concerns, please don't hesitate to contact us.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Love the designs

Love the designs. The rapid delivery. Quality of the product. A very satisfied customer

September 18, 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your wonderful feedback! We're thrilled to hear that you love the designs and are pleased with the rapid delivery and quality of our products. Your satisfaction is our top priority, and we're delighted to have met your expectations.

If you have any further comments or need assistance, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

High quality shirts

These shirts are expensive, however their quality and attention to detail make them an unmissable buy. Excellent website and quick delivery make the whole ordering process a delight.

September 18, 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your feedback.

We truly appreciate your recognition of the quality and attention to detail that go into our shirts. We strive to ensure that our products offer exceptional value, and it's wonderful to hear that you find them to be an unmissable buy. Additionally, we're glad that you had a positive experience with our website and delivery process.

Your satisfaction is our top priority, and we look forward to serving you again in the future.

If you have any additional concerns, please don't hesitate to contact us.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Many great different designs to choose

Many great different designs to choose, great customer service and super fast delivery.
We love the shirts!

September 10, 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your kind words!

We're thrilled to hear that you love the shirts and appreciate our designs, customer service, and fast delivery. Your satisfaction is our top priority, and we're glad we could meet your expectations.

If you have any further feedback or need assistance, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Great Stuff!!

Great service, great product. Discounts are enticing but welcome. I have lost count of the shirts I have bought. Love the pattern matching on pockets and button rows. Keep up the good work and never sell your products in stores please. I get compliments everywhere I go.......

September 12, 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you so much for your kind words and continued support! We are thrilled to hear that you love our products and the attention to detail we put into them, especially the pattern matching on pockets and button rows. Your compliments mean the world to us and motivate us to keep delivering high-quality items.

We understand the allure of discounts and will certainly keep that in mind for future promotions. 

Thank you once again for your loyalty and for spreading the word about our brand.
We look forward to serving you again soon!


Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

The shirts are good looking as they are…

The shirts are good looking as they are in the pictures. I was so ready to receive them and start to wear them. Unfortunately, I had to wait a week before I could. . . I was off to a vacation and they did not arrive in time. They sure look great now.

September 10, 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your feedback and for sharing your experience with us.
I'm glad to hear that you find the shirts as good looking as they appear in the pictures. I apologize for the delay in your order's arrival and any inconvenience it may have caused during your vacation.

It's great to know that you are pleased with the shirts now that you have them. If you have any further comments or need assistance, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 3 out of 5 stars

Size up, these are cut tight in the shoulders

Sizing isn't according to Western standards and variable.

September 9, 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your feedback. Please note that our size chart is accurate, and we recommend referring to the detailed size chart provided on our website to ensure the best fit. The measurements shown on the size chart are the dimensions of the finished garment.

In light of your situation, we understand you might like to return or exchange the product. You can contact our customer service at service@yiume.com to start the process.

If you have any additional concerns, please don't hesitate to contact us.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Quality

Quality, beautiful designs,
Great reminders of Hawaii trips

September 4, 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your kind words about our products.

We are delighted to hear that you appreciate the quality and beautiful designs of our items. It's wonderful to know that they serve as great reminders of your trips to Hawaii. If you have any further feedback or need assistance, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Great Shirts

I love the designs of the shirts and how well they fit. I get compliments on them all the time.

September 7, 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you so much for your kind words! We're thrilled to hear that you love the designs of our shirts and that they fit you well. It's wonderful to know that you receive compliments on them frequently. Your feedback truly means a lot to us.

If you have any other comments or need further assistance, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Love the shirt

September 4, 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your kind words! We're thrilled to hear that you love the shirt. If you have any further feedback or need assistance, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Love these shirts

Love these shirts

August 30, 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your kind words! We are thrilled to hear that you love the shirts. Your satisfaction is our top priority, and we appreciate your support. If you have any further feedback or need assistance with anything else, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

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