Ykmx Cheapfaresnow Reviews 

Very poor customer service. Stay away

This is one of the worse ever. This people are out of their mind. My mom bought her ticket from them back in January, to travel from Europe to Canada, and from Canada back to Europe in May; however, due to the shutdown of the airports from the Covid-19 there were not flights on the 29th of May and she had to reschedule. We called before the day and said everything is fine when we will have a date that airlines will start, we can reschedule it then. So we finally call to reschedule and they are charging my mom 740 dollars in order for her to be able to go back in July, this is insane. I can get her a new ticket for cheaper. I ask them to refund me my money and they said they cannot because Canada doesn’t do that. I said I am not in Canada I pay for the ticket in United state and with a credit card that is issue here. What bothers me isn’t the money but them taking advantage of people.
They better refund me my money

Due to COVID-19 I had to cancel my MBFAON booking on Qatar Airways and made an arrangement with Cheapfaresnow for a small refund.
On cancellation date(04/03/20), I was told that refunding process would take 30-45 days(deadline 18/04/20) but I haven’t received anything till now.
In the meanwhile I wasted quite a lot of time making phone calls and writing e-mails.
Even if Cheapfaresnow offer good air fares, they are not fair with their customers !.

This is the WORST Company ever if you are reading this DONT YOU EVER book from them, HORRIBLE customer service I’m surprised this company hasn’t been shut down. If you’re having any issue with a flight or need to cancel they won’t even give you your money back or offer any travel points. It took them even one month for them to even get in contact with me via email about issuing me points after I disputed this transaction.

Never Never Again !
I have not seen ever such a bad service. They never answer emails, they let you 30 mn waiting on the phone as you hang up. They try to charge you to reschedule a flight that has been canceled by the airline.
Kayak should blacklist these crooks.

The worst services. Girl who is in the phone doesn’t understand Spanish. En momento de crisis me cobran 200 dólares por un cambio de vuelos. Son unos oportunistas

The absolute worse site. Customer service is rude and unhelpful. I booked a round trip flight on Air Portugal but had to make travel changes due to COVID-19 and Italy’s travel lockdown. Air Portugal was wonderful to deal with every time I called them. Cheapfaresnow would do nothing and gave me nothing but grief about it. I found as long as I waited until close to the travel date then Air Portugal could adjust flights with no fees because of the emergency. I will NEVER use Cheapfaresnow again and would recommend that you do not also. Booking.com, Travelocity have sent emails about how they are accommodating the coronavirus issues but not this bad company.

Will not refund flight to europe or give credit on delta klm flight that delta klm is agreeing to change with no fees! Terrible company to take advantage of travelers during this time of world wide health crisis! Worst customer servce! Do not use them!

The confirmation finally came through after a lot of phone calls and messages and hassle etc.
Cheapfaresnow arbitrarily changed the flight times, changing the departure and arrival times by many hours (with 15hr layover in Lima). They did this with no notification to me, and if that had caused an unresolvable confict I would have had to try for a refund etc with who knows how much more hassle. As it is I will use the flight, but am certainly not happy with the "cheapfaresnow" purchase proccess. There were other options for a few dollars more with better flight times etc, (so basically this system diverts customers from the honest ticket sellers to this site that sells dishonest tickets that we don´t want.) I find it unacceptable for the booking company to change the times without notification as they did. I would suggest KAYAK should not continue to damage their own reputation with "cheapfaresnow". During all of this I read a lot of very negative reviews for "cheapfaresnow" and no positive reviews. For several others they changed the price charged without previos notification etc.

WARNING: they charge your credit card before actually confirming your flight ticket.
I purchased a ticket, waited about 1 and a half days for the follow-up confirmation email before finally calling customer service ONLY TO BE TOLD THAT THE PRICE I PURCHASED MY TICKET AT WAS "EXPIRED". I asked why I had to call THEM to receive that information, to which no answer was provided. Also, the man on the phone was constantly sighing and repeating himself with an annoyed tone, telling me I could either pay the extra $100 USD or receive a refund. I told him neither was acceptable. I understand prices fluctuate, however, why are they charging people before confirming the price and BEFORE the actual ticket is issued? The best part is, when on the phone with them I saw the same price I originally saw when I purchased the ticket, so I'm not understanding how the price had "expired". I was informed the website still hadn't updated despite being a day and a half later!! What a joke. Now I have to wait 5-7 business days to receive a refund when I shouldn't have even been charged in the first place. Ridiculous. DO NOT buy from them. TERRIBLE customer service.

They do not tell you that you have to call them to confirm the flight or its not booked. Then you have to go to the airline and pay an additional fee to select your seat or you do not have one, then you have to pay another fee to check your bag. Its really not worth the hassle.

When it comes to this company things can get little time crunching but my overall experience with them wasnt as horrible as most people here. Purchased tickets for me and my four kids. Its was in USD i knew there was a conversion issue here so i didnt think too much. However it had me a little worried when i continued to see “pending” every time i checked. So i emailed them. They asked for a phone number to call- found it a bit odd as i already entered my bumber but gave it to them anyways- they called me and explained the process and told le they found a return flight leaving later for the same price and asked if id rather have that, i said yes and that was it. I got my information shortly after, However I was charged for seat selection but on the way to the States we were scattered all over the place as seats were assigned last minute by the agent at the desk! That was all sorted out only to find myself sitting at the airport two ours before take off and then being told 10 minutes before boarding that our flight is now delayed and instead of taking off at 7:35 аm we will be taking off at 8:55 am. Missed my connection at San Francisco. They had booked me onto the next flight, no one told me when it would be taking off. Ran around with four kids trying to figure this out, only to be told that ur booked on a flight that takes off at 6 pm!!!!! It was 10:50 am and im supposed to sit for 7 hours with four kids at an airport? But all things aside this delayed flight wasnt their fault that wS the airline, as was the rebooking and not talking to me (thanks United). Now when it comes to my return flight had to email them three times to get them to respond and send me my return flight which takes off tomorrow, as i previously got two emails with two different times and i wasnt sure which one i was supposed to go for. As both were sent after my conversation with the agent. finally got it few minutes ago, but again seats arent assigned, when i go to Air Canada try to select seats i get told i can select seats up to 36 hours before take of or 24 hours once i check in, 36 hours?! Its 30 hours and im unable to pick my seats! BUT that seems to be AC website issue but calling them does no good as they dont even put you on hold due to the volume of calls over the Corono virus- so the message on the phone says anyways! so all in all, they werent horrible to me, but i seem to have been charged for seat selection and unable to select my seats. Thats the unfair charge considering i dont even get to sit with my kids. Lesson for me: book directly through the flight company of your choosing so you dont hve to go through ten different agencies to get answers. And u can argue with one person to get what ur paid for. Cos right now im told they cant select my seats thats up to AC. Meanwhile AC wont even answer their phones. Never again. Flying with WestJet in the future as i did last time and it was great. I had nails left when i got back home, unlike right now, i have none and im sure soon ill have no fingers either because not knowing what is happening is driving insane!! They need to have better communication with the airlines they select and book for.

Fun fact: did you know if you use word M-a-d in a review you get flagged cos its inappropriate!? hahahahahahah seriously?

WORST CUSTOMER EXPERIENCE EVER.I booked a flight with them before I read the reviews (Big mistake), the price was C$1110 CAD and they charged me $838.38 US (30 CAD more). I did not receive a confirmation email from them, when I found that the flight went cheaper I called them as there was no ticket issued yet. They fabricated an email with earlier dates and sent it to me as I was still speaking with them. PLEASE STAY AWAY, THEY ARE SCAM ESPECIALLY :SADIO" AND "SAR" who were in violation of their own policy and claiming that there was a technical issue (Not my problem).
Cheapfarenow office address:
4545 Murphy Canyon Rd San Diego, CA 92123, USA

STAY AWAY!!! They charge more than showing on your total trip cost on your account! SCAMMERS! and I called them - the WORST CUSTOMER SERVICE! They dont know how to handle not happy customers!

This company is a complete scam. I bought tickets at $315 USD and then they confirmed my payment. I then called to get the airline confirmation code and they said that my tickets had gone up to $400ish and I could either accept the increase or pay non-refundable $600 fee for the 7 tickets to cancel them. DO NOT USE THEM

Don't book with them. I booked a flight for 764$ canadian $ but total amount is 841$. They charge over the price and extra fees. The flight was cheeper with the airline company. NEVER AGAIN

I have to choose 1 star in order to open review otherwise I won't even give 1 star. Worse customer service and worse site to buy Air Ticket. They will show better rate on site and once you book, it appeared in pending and when you call they told it's taking 6 hours to get confirmation email. You will never get confirmation email and if you call back they simply told airline raised price and that's the reason you wont get ticket with same price. 100% scam don't go with this site.

This is a total scam. I was amazed that Kayak sent me here. They offered seats on Copa that I could not find anywhere else, and for great prices. Only after my card was charged $1660 did I get a call from "Thiago" saying that there were no seats on the flight I had booked, could I go another day, etc. I then looked online and saw that I did the unthinkable -- booked on a 'company' that is really just a bunch of scammers. Thankfully Amex has just told me not to worry, they have flagged the charge and when we dispute it they will not pay it. Buyer beware! Do NOT even enter this website!

I booked two ticket one is CND 158.40 and other is CND 424.56 and I agree to pay this amount. Same amount showing on confirmation email. But charged on my bank account was CND 189.23 and other is CND 510.20. I call to CHeapFareNow customer service with their supervisor he told me its a fair charged because it is conversion fee. Think twice before book ticket through Cheapfarenow.