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YO-GAYA Reviews 

453
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers consistently highlight the outstanding quality of the apparel, noting that the materials feel exceptionally soft, breathable, and provide amazing comfort during workouts. Consumers are also thrilled with the prompt delivery service, mentioning that their packages arrive quickly and fit true to size. Though some customers experienced issues with missing packages or delivery delays during transit. A few people also mentioned facing difficulties regarding returns, store credit preferences, or receiving items with minor defects. Others noted that certain pieces ran a bit large or required careful sizing choices.

What people talk about most

Product

Reviewers mention positive feedback about product, expressing delight with the exceptional activewear... See more

Quality

Customers consistently note positive experiences with quality, highlighting exceptional activewear,... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting super fast shipping and convenient... See more

Service

People report positive experiences with service, frequently highlighting amazing support, fast delivery, and... See more

Order

Customers had mixed experiences with order processes, frequently praising fast shipping and high quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Despite the delivery being a bit slow, I finally received my Pilates outfit in time for my first session. The fabric is very pleasant, breathable, and has a great fit. The size guide was spot‑on, whic... See more

Company replied

Rated 5 out of 5 stars

Super comfortable leggings, stretch amazing and do not press or cause any discomfort. Quality of the water bottle is amazing, keeps water nice and cool and has a great closure cap to keep the nozzle... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with this purchase. The staff was incredibly kind, helpful, and always available to answer any questions. Shipping was surprisingly fast, which made everything even better. Th... See more

Company replied

Rated 5 out of 5 stars

Great experience with this company. I ordered and my yoga shorts pants arrived the next day! They are perfect exactly what I wanted! Quality of the material is good, size is exactly right. Everything... See more

Company replied


Company details

  1. Sportswear Store
  2. also in
  3. Activewear Store
  4. Clothing Store

Written by the company

YO-GAYA activewear is designed with versatility in mind, offering endless possibilities for your active lifestyle. Our clothes seamlessly transition from the gym to everyday life, allowing you to effortlessly move through your day with style and comfort. With a lightweight yet durable construction, our activewear provides unrestricted movement for various activities, whether you're hitting the yoga studio, going for a run, or simply running errands.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

453 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(453)

230 reviews in the last 12 months

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Rated 1 out of 5 stars
YO-GAYA logo

Reply from YO-GAYA

Hi Carla

Thank you for your review, we're very sorry to hear that you haven't received your order.

We’ve looked into it for you, and your package was delivered to a pickup point and is still available for collection. We’ve sent you an email with the exact pickup location and all relevant details. It’s possible that our emails with the tracking information may have ended up in your spam folder.

If you need help locating the pickup point or collecting your order, don’t hesitate to reach out. We’re here to help and want to make sure you receive your items as soon as possible.

Kind Regards,

Customer Service Team
YO-GAYA

Rated 5 out of 5 stars

Love the designs and fit!

I really like the designs and different colors. I ordered a pair of leggings in beige and a cropped camisole with build in bra. Both look great and I feel good wearing them. Leggings are very high waisted which I like. The fabric is nice and thick, not see through at all. During my dance class I was sweating a lot but no visible sweat stains which is a big plus as well. I initially ordered the top one size too small, I followed the size guide but it was still too tight on me. The exchange process was a breeze, within a week my package was sent back and I had received the new and correct size. Can definitely recommend trying this company and will keep them in mind when I need new workout clothes in the future.

May 12, 2025
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Reply from YO-GAYA

Dear Mariette! Thank you so much for your detailed and positive review! We’re delighted to hear that you love the designs, fit, and quality of our leggings and camisole. It’s great to know the leggings perform well during your dance classes and that the exchange process was smooth and hassle-free. We really appreciate your recommendation and look forward to helping you with your future workout clothes needs! Best regards, Team YO-GAYA

Rated 5 out of 5 stars

quick delivery

quick delivery, nice small packaging and beautiful materials.

May 12, 2025
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Reply from YO-GAYA

Dear Marianne! Thank you for your great review! We're glad to hear you appreciated the quick delivery, compact packaging, and beautiful materials. We hope you enjoy your purchase! Best regards, Team YO-GAYA

Rated 5 out of 5 stars

Quick to send and the clothes are…

Quick to send and the clothes are perfect fit and good quality 🤌💚

May 2, 2025
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Reply from YO-GAYA

Dear Nønne! Thank you for your great review! We're happy to hear that the shipping was quick and that the clothes fit perfectly and are of good quality. We hope you enjoy wearing them! 💚Best regards, Team YO-GAYA

Rated 5 out of 5 stars

Verry good product!

April 23, 2025
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Reply from YO-GAYA

Dear Westervoort! Thank you for your great review! We're thrilled to hear you're happy with the product. If you need anything else, feel free to reach out. Best regards, Team YO-GAYA

Rated 5 out of 5 stars

All top

All top ! Good and Quick service, top quality!

April 18, 2025
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Reply from YO-GAYA

Dear Regine! Thank you so much for your kind words! We're thrilled to hear that you were happy with our service and quality. If you ever need anything, don't hesitate to reach out. Best regards, Team YO-GAYA

Rated 5 out of 5 stars

Love the clothes

Love the clothes! Also had to return one piece because it’s not my style and if you choose a store voucher instead of a refund you get an extra bonus 🤗 already my second purchase, will be back

April 15, 2025
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Reply from YO-GAYA

Dear Phaebo! Thank you so much for your lovely review! We're thrilled to hear you love the clothes and that the return process was smooth for you. Great choice going for the store voucher — we love giving a little extra to our returning customers 🤗 Excited to have you back for round three! 💛 Best regards, Team YO-GAYA

Rated 2 out of 5 stars

The delivery is long and the size was…

The delivery is long and the size was not good

April 3, 2025
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Reply from YO-GAYA

Dear katelijne! Thank you for your feedback. We’re sorry to hear that the delivery took longer than expected and that the size didn’t work for you. We understand how important it is to receive your order promptly and in the right fit. If you need assistance with a return or exchange for the correct size, please don't hesitate to reach out to our customer service team. We’re happy to help and ensure you get the right product. Thank you again for sharing your experience, and we hope to serve you better in the future.Best regards, Team YO-GAYA

Rated 5 out of 5 stars

Good quality, great service.

Good quality of product, nice colours, fast delivery.

April 2, 2025
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Reply from YO-GAYA

Dear Sophia! Thank you for your positive review! We're so glad to hear you're happy with the quality of the product, the colors, and our fast delivery. We truly appreciate your feedback! Kind regards, Team YO-GAYA

Rated 2 out of 5 stars

Sadly a no. Sizing is off and material is plasticy

I really want to love this brand because it looks gorgeous. But the sizing is completely off. I am usually a completely standard size M top and bottom, but in Yo-Gaya I have had to send all of my orders back because their M bottoms are too big and I probably need a size S (but I am not even going to bother sending back (which they charge for) to then probably have to send back again - because this happened with my tops). I am normally a size M in tops as well but even their L is a weird fit (and I am very standard sized).

Super sad to have spent so much on shipping both to and from (after returning) and also didn't realise their returns period is 14 days - not the standard 30 days - so, I have two pairs of leggings I'll never use again that are just lying at my house... very much a waste of money.

Aside from the sizing, the material is a love/hate. I think it would be good for hot yoga, because the sweat would make the material less slippery, but it is veeery slippery and slides. Tbh, a little bit too plasticy in the feel for me.

Sorry Yo-Gaya, really was so hopeful but sadly having to return everything

April 6, 2025
Unprompted review
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Reply from YO-GAYA

Hi Emma! Thank you so much for your honest feedback — we really appreciate you taking the time to share your experience, even though we're genuinely sorry to hear it was such a disappointing one.

We completely understand how frustrating it must be to feel like you're a standard size and still have trouble finding the right fit — especially when it involves the added hassle and cost of returns. We're currently working on improving both our sizing consistency and how it's communicated on our website, so feedback like yours is incredibly helpful.

As for the fabric feel and performance — you're absolutely right that it's designed with hot yoga in mind, where grip improves with moisture. But of course, we understand that the material isn’t for everyone and it’s important it feels good on your skin from the start.

We’re also taking your note about the 14-day return policy seriously — we know that many brands offer a longer window, and we’re actively evaluating this as part of our customer experience improvements.

It’s truly unfortunate that this was your first experience with us, and we hate to think you’ve been left with pieces you can’t use. If you’re open to it, we’d love to reach out and see if there’s something we can do to make it right — even a small gesture.

Thanks again for giving us a try, and for your kind words about the look of our brand. We hope we can win you back in the future.

Warm wishes, Team YO-GAYA

Rated 5 out of 5 stars

Well-assorted web shop- Quick and good…

Well-assorted web shop- Quick and good handling and delivery. All the best recommendations👍

March 24, 2025
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Reply from YO-GAYA

Dear Lise-Lotte! Thank you so much for your lovely review! We're happy to hear you enjoyed our selection and that everything went smoothly with your order. Your recommendation means a lot to us – hope to see you again soon! 😊 Kind regards, Team YO-GAYA

Rated 5 out of 5 stars

My issue has been solved.I have reorder…

My issue has been solved.I have reorder the products and got it very quick.

March 6, 2025
Unprompted review
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Reply from YO-GAYA

Dear Mel! Thank you so much for sharing your positive experience! We are thrilled to hear that your issue has been resolved and that your reorder arrived quickly. We strive to provide the best service possible, and it’s great to know we met your expectations. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We're always here to help! Thank you again for your kind feedback! Best regards, Team YO-GAYA

Rated 1 out of 5 stars

Pick up point far away and not open…

Pick up point far away and not open according the opening hourd

March 7, 2025
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Reply from YO-GAYA

Dear Miriam! Thank you for your review. We sincerely apologize for the inconvenience caused by the pick-up point being far away and not open during the listed hours. We understand how frustrating this can be, and we truly appreciate your feedback. We are constantly working to improve our service and your input is incredibly helpful in this process. We are taking your comments into account to enhance the customer experience moving forward. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you again, and we hope to provide you with a better experience next time! Best regards, Team YO-GAYA

Rated 3 out of 5 stars

Quality is not good

Quality is not good
After wearing 2 times already is looking bad

March 5, 2025
YO-GAYA logo

Reply from YO-GAYA

Dear Manuela! Thank you for your review. We are sorry to hear that the quality of the product hasn’t met your expectations after just two uses. We have already reached out to you directly to resolve this issue and ensure your satisfaction. Kind regards, Team YO-GAYA

Rated 5 out of 5 stars

I ordered 4 items and one was mistaken

I ordered 4 items and one was mistaken. Instead of a legging they sent a short but got the price of the legging!

UPDATE: After my review here and email to their team, they sent me the correct item with a small gift. I am happy that they took responsibility for the error and corrected it. Well done and much appreciated.

February 20, 2025
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Reply from YO-GAYA

Dear Yasemin, Thank you for your review. We sincerely apologize for the mistake in your order. We have reached out to you via email to resolve the issue and ensure you receive the correct item. If you have any further questions or need additional assistance, please don't hesitate to contact us. We appreciate your patience, and we are committed to making this right for you. Kind regards, Team YO-GAYA

Rated 5 out of 5 stars

Affordable, good quality!

Good quality wear / quick delivery

February 28, 2025
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Reply from YO-GAYA

Dear Dunya! Thank you for your kind review! We're happy to hear that you’re satisfied with the quality and fast delivery. Enjoy your purchase, and we hope to see you again soon! Kind regards, Team YO-GAYA

Rated 2 out of 5 stars

Not the quality what I expected

Not the quality what I expected

February 27, 2025
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Reply from YO-GAYA

Dear Customer! Thank you for your feedback. We're sorry to hear that the quality didn't meet your expectations. We have reached out to you to discuss this further and find the best solution. If you have any additional questions or need further assistance, please don't hesitate to get in touch. We're here to help! Kind regards, Team YO-GAYA

Rated 5 out of 5 stars

Great experience

Great experience. In time delivered. Well packed. Very nice product and good quality. Exactly what i expected from the description and pictures.

February 13, 2025
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Reply from YO-GAYA

Dear Valerie! Thank you so much for your wonderful review! We're thrilled to hear that your experience was great and that the product met your expectations. We truly appreciate your feedback, and if you ever need anything else, don't hesitate to reach out! Enjoy your purchase! Kind regards, Team YO-GAYA

Rated 5 out of 5 stars

I gave already a review

I gave already a review, that I was very content!!!

February 7, 2025
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Reply from YO-GAYA

Dear Coby! Thank you so much for your continued support and for taking the time to leave another review! We're thrilled to hear that you're very content with your purchase. Your feedback truly means a lot to us. If there's anything else we can do for you, feel free to reach out. Wishing you all the best! Team YO-GAYA

Rated 5 out of 5 stars

Very good quality!

February 3, 2025
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Reply from YO-GAYA

Dear Marloes! Thank you so much for your kind words! We're thrilled to hear that you're happy with the quality. If you need anything else, feel free to reach out. We're here to help! Kind regards, Team YO-GAYA

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