Yoga Insure Reviews 

16,907
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 3,416 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers report excellent and helpful staff across interactions, with frequent praise for quick and efficient issue resolution. Reviewers appreciate the supportive nature and professionalism shown by agents, leading to feeling confident in their coverage. Conversely, a small portion of people felt issues regarding the service periphery, such as difficulty navigating automatic systems or aspects of emergency assistance. Some people also felt that clarity about policy exclusions, like windscreen cover, needed more emphasis when policies are purchased. Additionally, minor concerns have been noted regarding the accessibility of support, with some mentioning time constraints on available assistance.

What people talk about most

Staff

Customers had positive experiences with staff, praising the helpfulness and efficiency of the live chat team.... See more

Customer service

Reviewers highlight positive aspects of customer service, particularly praising the helpful and efficient... See more

Service

People report positive experiences with service, highlighting fast, efficient, and polite assistance from... See more

Response time

Reviewers express great satisfaction with response times and fast support. For example, customers report that... See more

Price

Clients share ambiguous opinions on price, as experiences vary significantly. Some consumers praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just dealt with Brad through the Chatbox &... what a star !!! He totally understood my concerns & queries & was sooo efficient & concise with his answers & advice. If only all Chatbox agents could be... See more

Rated 5 out of 5 stars

Needed to clarify some points on my new home policy - tried the chat feature which didn’t connect me to an agent, but took the WhatsApp option. Connected to Shanice who quickly resolved both queries -... See more

Rated 5 out of 5 stars

This will be my third year of insuring my car with Yoga. I am now a Gold member which has given me a lot of extras for free. I can highly recommend Yoga as a car insurer as their price for car insur... See more

Rated 5 out of 5 stars

Had a live chat with Charlie D, who was extremely helpful with the issue I was having proceeding through website. He was very helpful & efficient confirming all my details and the prices, after licens... See more


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(16,907)

3,361 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

problem solved

I was very worried and Ami immediately made me feel better with "don't worry". The problem was soon sorted with help. Thank you very much Ami.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

I was helped today by an online angel…

I was helped today by an online angel called Dennis. W he helped me with adding my new car to my account, went smoothly with no issues. Kept me upto date with everything and I was sent an email before we ended the chat with my new details.

Keep up the good work, hope to speak with you again.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Good value online insurance with helpful live chat

Took out car insurance online and enhanced breakdown cover too. When I downloaded policy documents I was unsure whether we'd be covered in the case of a puncture and wanted to clarify this. FAQs and Chatbot couldn't answer my query but Ami in the live chat department was polite and helpful. She checked, apologised for keeping me waiting whilst she tracked down the answer and got back to me promptly putting my mind at ease. Had worried that 'online only' cover might mean that I couldn't reach a human but not the case. She was great and meant that the excellent value cover does everything I'd hoped it would.

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

Ami D…

Ami D- amazing professional and explains everything really well. Great asset to the team

August 10, 2026
Unprompted review

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