Yoga Insure Reviews 

16,902
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 3,416 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers report excellent and helpful staff across interactions, with frequent praise for quick and efficient issue resolution. Reviewers appreciate the supportive nature and professionalism shown by agents, leading to feeling confident in their coverage. Conversely, a small portion of people felt issues regarding the service periphery, such as difficulty navigating automatic systems or aspects of emergency assistance. Some people also felt that clarity about policy exclusions, like windscreen cover, needed more emphasis when policies are purchased. Additionally, minor concerns have been noted regarding the accessibility of support, with some mentioning time constraints on available assistance.

What people talk about most

Staff

Customers had positive experiences with staff, praising the helpfulness and efficiency of the live chat team.... See more

Customer service

Reviewers highlight positive aspects of customer service, particularly praising the helpful and efficient... See more

Service

People report positive experiences with service, highlighting fast, efficient, and polite assistance from... See more

Response time

Reviewers express great satisfaction with response times and fast support. For example, customers report that... See more

Price

Clients share ambiguous opinions on price, as experiences vary significantly. Some consumers praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just dealt with Brad through the Chatbox &... what a star !!! He totally understood my concerns & queries & was sooo efficient & concise with his answers & advice. If only all Chatbox agents could be... See more

Rated 5 out of 5 stars

Needed to clarify some points on my new home policy - tried the chat feature which didn’t connect me to an agent, but took the WhatsApp option. Connected to Shanice who quickly resolved both queries -... See more

Rated 5 out of 5 stars

This will be my third year of insuring my car with Yoga. I am now a Gold member which has given me a lot of extras for free. I can highly recommend Yoga as a car insurer as their price for car insur... See more

Rated 5 out of 5 stars

Had a live chat with Charlie D, who was extremely helpful with the issue I was having proceeding through website. He was very helpful & efficient confirming all my details and the prices, after licens... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(16,902)

3,361 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super Speedy Service!

First off, very cost effective and great value for no nonsense insurance. Everything you can manage online, so no hanging on the phone for hours.
If you do need any help or assistance, there are real folk on the online chat. I had cause to need to talk to someone and I got through to Jack within a couple of minutes and he sorted out my issue no problem.

Great service and staff - happy to recommend.

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

Jack was great

Jack was great, understood the problem, communicated the consequences and sorted it for me. It’s a very easy insurance that I’m now on a monthly rolling contract as a loyal customer. Didn’t wait too long to speak to Jack either.

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

LIVE Chat With AMI

Today I was on the Live Chat with Ami who finally was able to resolve my problem and inform me of what happens next. I was in an accident in April this year and my car was only written off recently.I have been with Yoga for a while and never had any issues until I had my accident.I have found it difficult to navigate the No reply emails and No reply text system.I like speaking to a Human being I find the automatic Robot system is not easy, when what you need to resolve is not on list of subjects, or allows you to input what it is ,
if it is not on the list I now know that there is a human being on the live chat at certain times, you can access it, but I only recently discovered it, and I really wish I had done that sooner. Anyway Thank You Again Ami for your assistance today it was very much appreciated.

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

Had a live chat with Charlie D

Had a live chat with Charlie D, who was extremely helpful with the issue I was having proceeding through website. He was very helpful & efficient confirming all my details and the prices, after license check. Then emailed everything to me allowing me to activate the policy. Thanks Charlie

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

I tried to change my vehicled details…

I tried to change my vehicled details online but encountered an issue with the model database. I entered a chat with someone called Charlie whom was most helpful. They tried several ways to find the correct vehicle details but to no avail. I have since cancelled my policy with the help of Charlie. The service was excellent. Sorry to be leaving Yoga.

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

I had a live chat with a lovely lady…

I had a live chat with a lovely lady called Ami D this morning to help me sort out an issue with my daughter’s policy. She was very friendly and professional and I was very happy with her support.

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Very professional and helpful.

Amy D was very professional and helpful. She quickly assisted me and sorted out my log in and my renewal quote. I would have preferred an in person talk but the live chat was quick and easy to manage.

August 14, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look