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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff and teachers for being helpful, knowledgeable, and passionate, making the learning experience pleasant and supportive. The customer service is frequently highlighted as exceptional, with people appreciating the quick response times and the personalized approach, often resolving issues within 24 hours. Reviewers also find the user experience smooth and easy, with well-structured, thorough, and flexible courses that allow for self-paced learning. However, some people were dissatisfied with customer service, reporting issues with unresponsiveness, unanswered emails, and a lack of resolution for missing curriculum or non-clickable course materials. These customers experienced long waits for replies, or no response at all, leading to frustration and a negative perception of the company's support.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, friendliness, and... See more

Customer service

Consumers find customer service to be positive, with many expressing gratitude for the availability and... See more

User experience

Customers had positive experiences with user experience, finding the automated online programs and courses... See more

Product

Users describe ambiguous interactions with product, with many customers reporting issues with not receiving... See more

Response time

Clients share positive opinions on response times, with many reviewers highlighting quick assistance and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly can not relate to the few negative experiences of my fellow students. Every issue i have raised was dealt with within 24 hours via the chat. The material is challenging, thorough, and... See more

Rated 5 out of 5 stars

Yogamu is an excellent resource for spiritual teachings. They have a wide variety of course to suit many of our needs for Mind, Body & Spirit Wellness. In addition their support and response teams are... See more

Rated 5 out of 5 stars

I have so much joy and enjoying the course. I purchased several courses and they gave me 1 free course because I bought more then 3 course. I am now certified Meditation teacher and Breathwork facilit... See more

Rated 5 out of 5 stars

I had a great experience with Yogamu! Their support team was incredibly helpful and patient, guiding me through the process and helping me choose the right courses for my goals. Everything was clearly... See more


Company details

  1. Yoga Studio

Written by the company

We are a leading yoga and meditation school.


Contact info

4.2

Great

TrustScore 4 out of 5

262 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 42% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So Greatful for Yogamu!

I have been taking Yogamu classes for about a year and a half, and this school is the best value with very in-depth teaching on all topics yoga-related. Live classes, recorded classes, teachers who explain well, fidelity to the lineages and ancient texts. Classes on yoga for specific populations, breathwork, Ayurvedic practices. Certification is recognized by Yoga Alliance, Meditation Alliance, and Indian Government. SO thankful that i found this school!

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

My experience thus far as exceeded…

My experience thus far as exceeded expectations. In fact, I have signed up for several classes beyond the first, which I have not yet completed! I feel very lucky to be a part of the Yogamu community and know, given their availability and history of quick responses to questions or concerns, any failure would be on me, whether lack of reaching out or not doing my part with the studies. The overall value is unmatched! The same goes for all the doctors, other instructors and support staff, especially Dr. Vivek & Ravi!

September 11, 2023
Unprompted review
Rated 5 out of 5 stars

This course is detailed and…

This course is detailed and comprehensive. I registered for the Ayurveda Practitioner course and wasn’t quite sure what to expect. I’m still in my first month of learning and I’m looking forward to this course! So much information! There are recorded lessons and also live zooms. I’m excited to be part of this community and to see what other offerings there are to explore!

September 9, 2023
Unprompted review
Rated 5 out of 5 stars

Best 3 years of learning

This school has been and remains one of the best decisions I've made. They are and have been the true definition of yoga. I started by continuing onto my 300hrYTT then 500hr Kundalini then 800hr Yoga Therapy and will continue to grow at my pace, thanks to Yogamu!

September 11, 2023
Unprompted review
Rated 5 out of 5 stars

Very informative and enjoyable classes

Very informative and enjoyable classes. I love all my classes and the knowledge I am gaining. It's wonderful how I am able to go at my own pace. The live classes are so helpful and the teachers are great! Thank you!

September 11, 2023
Unprompted review
Rated 5 out of 5 stars

Grow at your own pace and SAVE $$ BIG!

When I first saw Yogamu, I was very shocked by the offers in their prices and I thought it was a scam. HOWEVER! this is the most amazing find for those who are not sure where to start, at first it might be overwhelming because they have many students, but a simple email,dm,message on their website will solve everything! super responsive and helpful staff. Loving it so far!

September 8, 2023
Unprompted review
Rated 5 out of 5 stars

A detailed program that is easy to follow

I was skeptical at first because you get what you pay for right? Not in this case! This is an absolutely amazing course. I started with the 200 hr and added a bundle after I got started. It's clear and well written. It's through and covers everything. Lots of live classes on zoom and the customer service is excellent. If you've been wanting to get the teaching certification and are wondering in an online class is actually worth it like I was....just jump. It's definitely worth it and makes it super doable and accessible. Highly highly recommend

June 20, 2023
Unprompted review
Rated 5 out of 5 stars

ELATED 🌟💥🌟💥 I am one EXTREMELY HAPPY and fortunate…

I am one EXTREMELY HAPPY and fortunate Lady 😁💥🌟 after connecting with a VERY helpful, attentive, caring, understanding wonderful man who is an ambassador for YOGAMU (Ravi D.) I am now proudly underway with what fills my heart- YOGA!! I am so appreciative for the beautiful attentive service and am so grateful in every way...OUTSTANDING!!!! HIGHLY RECOMMEND YOGAMU 🌹🌹🌹 and those who represent this fine organization who are certainly impacting humanity and the world in a positive way🌎🦘💥🌟🙌🙏🙌

September 7, 2023
Unprompted review
Rated 5 out of 5 stars

Support

Anytime myself or other students experience technical issues (even when operator error ) Ravi Damor is quick to respond, patient to help and always follows up. He is also a great moderator for all of our courses ! He works very hard every day to make sure everything is running smoothly behind the scenes.

September 7, 2023
Unprompted review
Rated 1 out of 5 stars

I have had such a terrible experience…

I have had such a terrible experience with this company I wish I could give it 0 stars.

I joined the All Bundle Subscription in January when I was given a discount code which was supposed to give me 50% off the entire course. This is the only reason I signed up as I knew I couldn’t afford it otherwise. I got the 1st month 50% off but then the 2nd month (Feb) the full price was taken. I emailed straight away asking for clarification, making clear I couldn’t afford the full payment, and got no reply. I emailed several times but got no reply until April when I was asked to the problem explain (again). I was asked for receipts which I provided and then was asked for my phone number, which I gave. I was asked for when the best time to call is but this message went into my spam so I didn’t get it straight away. Not sure why this couldn’t be sorted by email though.

I emailed several times again and didn’t get another reply until July when I was asked to explain (AGAIN!) the problem! Which I had basically been doing in every email I’d sent. They replied with ‘so you want to reduce your monthly payment’?

I responded explaining again the situation. At this point I still wanted to continue with the course if I could be credited the overpayments or to cancel if the discount wasn’t going to be honoured. Now I am so sick of this whole situation I want a refund and to have nothing further to do with this company. I have been very unimpressed with the little I have done of the courses. This situation is financially and mentally damaging and there has been no courtesy or consideration from Yogamu. I need a resolution to this!

August 20, 2023
Unprompted review
Yogamu logo

Reply from Yogamu

Dear Laura,

First and foremost, I want to sincerely apologize for the inconvenience and distress you've experienced. We deeply regret that our system failed to apply the scholarship discount consistently, and even more so that our communication did not meet your expectations.

I want to assure you that we have taken immediate action to rectify the situation. As of today (August 20th), we have refunded 3 full months to your account, ensuring that you have received the 50% scholarship discount you were initially promised.

I understand that our gesture of offering a 50% scholarship was overshadowed by the subsequent issues you faced. We genuinely intended for this scholarship to assist students like you, and it's disheartening to learn that our system and communication failures have caused such distress.

Your feedback is invaluable to us, and we are taking steps to ensure that such issues do not recur in the future. We are also reviewing our communication channels to ensure that our customers receive timely and accurate responses.

If you are open to it, I would like to personally discuss this matter with you to ensure that all your concerns are addressed and to explore how we can make this right for you. Please let me know a convenient time for you, and I will ensure I am available.

Once again, I deeply apologize for the inconvenience caused, and I hope we can rebuild the trust that was lost.

Warm regards,

Nikolai
Founder
Yogamu

Rated 5 out of 5 stars

Yogamu is more than a school, it’s a community

I’ve been a student of Yogamu for over a year now and become a certified yoga and meditation teacher last summer and now one of the partner schools. I consider myself as a lifelong student as I continue to grow my practice and journey in self-discovery. Yogamu’s founder Nikolai and teachers from Rishikesh are full of knowledge and I respect them a lot. The wealth of resources and knowledge in Yogamu are amazing and you can study on your own pace and join live classes. I’m fortunate to have found Yogamu and consider it my Sangha. Thank you and Namaste ~ Kellie of HappyME.yoga

July 4, 2023
Unprompted review
Rated 3 out of 5 stars

Mixed bag; great prices, but some bad teaching

I love that Yogamu is affordable. But I do not love some of the yoga teaching, where a teacher steps on someone's arms to do an adjustment in a chair yoga class! It seems a lot of 5 star reviewers don't know much about yoga and don't know that some of what is taught is actually dangerous. Be careful and use common sense. The philosophy teachings are the best, Nikolai does a great job with those. But this is a diploma mill school, not a comprehensive training. Take it for what it's worth but supplement your training if you want to be a great yoga teacher.

July 2, 2023
Unprompted review
Yogamu logo

Reply from Yogamu

Thank you for your detailed feedback and for highlighting aspects of our program that you appreciate, like Nikolai's philosophy teachings.

We take your concerns regarding certain adjustments during chair yoga seriously. Ensuring the safety of our students is paramount to us and we strive to improve our services continuously. Could you kindly contact us at support@yogamu.org with more specific details about the incident? This would allow us to promptly investigate and take necessary actions, if required.

While all our teachers are carefully chosen and possess advanced degrees in yoga, we understand that there's always room for improvement. We appreciate your feedback regarding our certification process and strive to continually enhance our training to ensure our graduates are well-rounded and competent yoga teachers.

We acknowledge the importance of discernment and agree with you that every student must understand their limitations and practice safely. Your feedback has offered us a chance to emphasize this more in our teachings.

We welcome further input on how we can improve our program and we'd like to thank you once again for taking the time to share your experience with us.

Rated 5 out of 5 stars

Yogamu are the real deal

Yogamu are the real deal! They teach yoga as union and as a student with them, I experience yoga. We do not just talk about the principles and the theory, the emphasis is placed on BEing. Yogamu are currently supporting me with scholarship funds to complete my 300 hour kundalini yoga teacher training. Ravi supported me in this and I am so very grateful. To deepen my practice and live more fully in both planes of consciousness has been my healing path from a deep and profound loss. The school came to me in a 'divine' nudge and Nikolai is an amazing teacher who imparts truth in the most simple, humorous and profound ways. Vikash is such a beautiful teacher too and he is helping me to make shifts in my body, to assist with flow and connection beyond Maya. I cannot thank Nikolai and the whole team enough for the way they are bringing yoga to the world.

May 30, 2023
Unprompted review
Yogamu logo

Reply from Yogamu

Thank you for your wonderful review and thank you for studying with us.

Rated 5 out of 5 stars

I am enrolled in the Yogamu on line 3…

I am enrolled in the Yogamu on line 3 course bundle and loving the knowledge and experience they share . I have tried other brands , but nothing compares to the yogamu institute. I highly recommend , the staff and support is amazing
I had an amazing conversation with Ravi this morning. Am am over the top grateful for his guidance and understanding. He helped me decide on the best bundle for me to follow my path . I can’t say enough of how supportive he was . He even helped me learn some new computer skills.
I am enrolled in the Yogamu on line 3 course bundle and loving the knowledge and experience they share . I have tried other brands , but nothing compares to the yogamu institute. I highly recommend , the staff and support is amazing.
Thank you Ravi
Tammy poulin

May 23, 2023
Unprompted review
Yogamu logo

Reply from Yogamu

Thank you so much for your review. We are happy to have you with us.

Rated 5 out of 5 stars

200hr Hatha Yoga

This is a great course - I am doing several (all at once not very yogic haha!) and find the instructors are all amazing and the back end support is excellent too - great courses yogamu!

May 1, 2023
Unprompted review
Yogamu logo

Reply from Yogamu

Thank you so much! We are honored to have you with us.

Rated 5 out of 5 stars

Yogamu, an outstanding yoga school

Yogamu is an outstanding yoga school with a cheerful, kind, compassionate staff and great ethics and values. I have been very impressed with the depth of teaching, community outreach, pupil support, training schedule and range of training available online as well as the opportunity to join classes live as well as lessons. More businesses are needed like this in the world, it is wonderful to feel part of a movement for the greater good of humanity. Yogamu do this very well and are highly recommended

May 23, 2023
Unprompted review
Rated 4 out of 5 stars

I love Yogamu!

I love Yogamu!! I have taken the Kundalini course and am now starting one of the YTT courses. Great instruction, and I will be using the guided meditations even after I finish the class. The only reason I am giving 4 stars instead of 5 is that I wish I could talk with others in the class more to create more of a community.

May 19, 2023
Unprompted review
Yogamu logo

Reply from Yogamu

Thank you very much for your review! Please join our Facebook community with more than 11,000 current students. Just reach out to support@yogamu.org and they can help you with that. Thank you for being part of our sangha/community.

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