YoGov Reviews 583

TrustScore 3.5 out of 5

3.6

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See what reviewers are saying

Rated 5 out of 5 stars

I brought all my skepticism with me on my recent DMV visit, but left amazed at the ease in how it all came together!!!! 25 minutes was what it took, and more than 30 days earlier than the appointmen... See more

Rated 5 out of 5 stars

I ordered a concierge to provide a car for behind-the-wheel in San Francisco. Despite the last minute call (I ordered just two days before the test), the concierge was quickly found. She arrived on ti... See more

Rated 4 out of 5 stars

It was a good experience using yogov for a behind the wheel test. There were a few scheduling hiccups that needed following up but they responded quickly and courteously. They keep offering you othe... See more

Rated 1 out of 5 stars

Horrible Customer service!!!They actually waited until the night before my son's driving test to tell him ,they had no one to take him for his driving test after sending me a confirmation email prio... See more

Company details

  1. Legal Services & Government

Information provided by various external sources

Need help with government services? We’ve got you! Our mission is simple: to make government services delightful. To date we have helped over 110,000 people with DMV appointments, registration renewals, road test help, and more. How can we help you? As...


Contact info

  • 20th Street 344, 94612, Oakland, United States

  • yogov.org

3.6

Average

TrustScore 3.5 out of 5

583 reviews

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Rated 5 out of 5 stars

I am really thankful to YoGov to book…

I am really thankful to YoGov to book my driving test so quickly in a week to suite my circumstances. It is really good to have such service and avoid waiting for a month and so for the standard DMV booking system. Also, they have excellent and very responsive customer support. They provide you additional resources and hints for your test.

November 20, 2019
Unprompted review
Rated 5 out of 5 stars

Thanks again YoGov

I booked 2 hours with my concierge and booked some on the side just in case, I am so glad I did!
Driving in the DMV in the city is challenging and my concierge did an awesome job at showing me around and explaining all the subtleties, especially the common mistakes people make and critical errors. The goal was to feel comfortable enough with her car and get familiar with the areas, learning where the the tricky turns are before the test. She was so patient with me an accompanied me to this journey, it can get really stressful but she was amazing and I really can't thank her enough for everything she did!
It's a great feeling knowing that you're not alone in a process like that when you don't want to bother your close entourage or scare them off when you're just getting back on the road.
Thanks again YoGov for helping me get my licence and thank you Linda <3

November 20, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Honestly, this service is amazing. All the options I had lined up to take the driver's test fell through. I was able to reserve a concierge 7 car with YoGov days before the test date. Don was very encouraging during the practice hour. Highly recommend this to anyone needing a car for the test!

November 19, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, especially in the area where it is impossible to book dmv behind the wheel test. Thanks for everything. ^ ^

November 18, 2019
Unprompted review
Rated 5 out of 5 stars

Everything went smooth

Everything went smooth. Prior to the test, I had a little practice familiarizing myself with the route and driving conditions. And also got some tips and tricks from the driver who provided a car. Thanks!

November 18, 2019
Unprompted review
Rated 5 out of 5 stars

The instructor arrived punctually and…

The instructor arrived punctually and was beyond incredible. He kept me calm and showed me exactly what I needed to do in order to pass my license which I did! I would highly recommend this company as well as their instructors!

November 18, 2019
Unprompted review
Rated 1 out of 5 stars

Membership is a scam

The appointment taking works well. However the membership is a scam!
I tried to get their membership as it allowed me to get a cheaper rate on appointment bookings. The website kept telling me that it did not work,so I just took an appointment full price. And now I just realised they still charged for the membership! And I get no reply from them when I email their support. This membership is a scam.

November 18, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, quick turnaround for appointments. The concierge service is also a great boon.

November 14, 2019
Unprompted review
Rated 5 out of 5 stars

YoGov has been really a easy way to…

YoGov has been really a easy way to book DMV appointments in Bay area. I'm glad I was suggested this platform by one of my friends and gave it a try. They were also very quick in responding to my email with a tiny issue I was facing and Julie from YoGov helped me very much and resolved the issue very quickly. Great experience so far.. Recommended for DMV appointments.

November 12, 2019
Unprompted review

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