Yoho MobileReviews 

284
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Couldn't sign-up for any plans. Website was buggy and has some hardcore fingerprinting. SMS verification doesn't work despite the available option. Popup message says it's not available. Yoho wants m... See more

Company replied

Rated 5 out of 5 stars

Yohomobile’s e-sim worked well for me, perfect for solo travelers, providing reliable connectivity and easy plan management through their app. Good price and excellent Support. Edit: now you can even... See more

Rated 5 out of 5 stars

I arrived in Japan and the eSIM did not work even though I scanned the QR code and followed the instructions carefully. Using the airport WiFi I contacted Yoho Mobile's WhatsApp support. The support s... See more

Rated 5 out of 5 stars

Arrived at Sydney and couldn't get my mobile on esim to work. Contact yoho helpline and got my issue resolved. I have experience with many Tesco and none come across as yoho support which give clear... See more

Company details

  1. Mobile Network Operator
  2. Telecommunications Service Provider
  3. Travel Aggregator

About Yoho Mobile

Written by the company

Yoho Mobile provide overseas data communication service that allows you to purchase and use eSIMs from 195 countries around the world.

Troublesome procedures and settings in foreign languages ​​are unnecessary. cheaper than rental wifi, and easier to use the internet overseas than sim purchased locally.

100% Money-Back Guarantee

If your eSIM doesn't work, we will return your money.
eSIM data plans are a new technology, and we want everyone to try it, but we know that it can be complicated. That's why we stand by our 100% Money-Back Guarantee: if you can't use our service, or our eSIM data plans don't work for you, we will return 100% of your payment. Simple as that.

Contact info

3.4

Average

TrustScore 3.5 out of 5

284 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 43% of negative reviews

Typically takes over 1 month to reply

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3.4

All reviews

(284)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

best & quick Support!

Very quick Support, best Service.
My phone broke down and they were so kind to send me another sim since I couldn’t import the old one from the broken phone to the new. Very quick support!

October 24, 2023
Unprompted review
Rated 5 out of 5 stars

Great service overall

Fast delivery of eSIM to my email. Great plans and prices. Support helped me with an issue setting up mobile hotspot within minutes. 👍👍

October 22, 2023
Unprompted review
Rated 5 out of 5 stars

Difficulty in setting up

Was having problems getting the esim to work in Bhutan. There was a contact number on my confirmation email and was able to have a chat with an individual at the company on What’s App who very patiently walked me through the set up and issues. And I’m not the most IT literate. Very nice & helpful. Much appreciated & would definitely use again when traveling

October 16, 2023
Unprompted review
Rated 5 out of 5 stars

great customer support

reached out asking for a refund due to phone being SIM locked, meaning eSIM could not be used on the phone. yoho mobile responded quickly and was able to help with the issue!

October 7, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing product 👏👏

Just to let you know I’ve just got back to the UK from a 2 week tour of the US including California, Arizona and Nevada and your e-sim service was amazing with 5G network available pretty much everywhere 👏👏 your unlimited data was great for sharing images and video of my trip to friends and family back home and for posting on social media 👍 highly recommended and will be using Yoho on all my travels in the future so thank you 👍👍👏👏

September 21, 2023
Unprompted review
Rated 5 out of 5 stars

I bought 2 eSims for Japan

I bought 2 eSims for Japan, installed one on Android and it worked immediately, on iphone we installed and erased, what seems to be not a good idea as the card could not be reinstalled again. I contacted the support, cleared what the problem was and they send me a new QR code which immediately worked . The connection is stable and it was the chepest esim for Japan so I can rate it 5 stars.

October 5, 2023
Unprompted review
Rated 2 out of 5 stars

Data only esIM

I bought a Canada-only eSIM.
I followed instructions to activate the eSIM, and got data working.
I could not get voice to work, the eSIM instructions state that I would be able to make voice calls but I couldn't.
I bought a physical SIM in the airport and was set up in a few minutes hassle-free.

September 25, 2023
Unprompted review
Rated 3 out of 5 stars

Got 15 days for US, was not working well all the time

I got this eSim for our 12 day US vacation. I bought the 15 day version. When we arrived in Atlanta I tried installing the esim, which didn't work, so I contacted the customer support. They tried and couldn't help either. So went a whole day without the esim before a new one was pushed onto my phone. After 7 days it stopped working. I, again,contacted the support and again had a day without a connection. So I paid for 15 days, which I wanted to use 12 days of only to be able to use 10 days. For someone who REALLY needs this all day cause we were at various locations where we needed to call either uber or lyft, this is not a good fit. If you don't need it to work every second, then you can buy it. Price is good, customer support is actually trying to help, but I will not get those 2 days back.

September 15, 2023
Unprompted review
Rated 5 out of 5 stars

Best Esim service you can get

Best Esim service you can get. I ordered an Esim for the US I saw it was in eastern pacific time the activate it. So i whatsapp them asking to change the activation date by a day earlier and customer services done it easily. Price tag is much cheaper than any other company. I will be using more of YohoMobile services

September 10, 2023
Unprompted review

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