Couldn't sign-up for any plans. Website was buggy and has some hardcore fingerprinting. SMS verification doesn't work despite the available option. Popup message says it's not available. Yoho wants m... See more
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See what reviewers are saying
Yohomobile’s e-sim worked well for me, perfect for solo travelers, providing reliable connectivity and easy plan management through their app. Good price and excellent Support. Edit: now you can even... See more
I arrived in Japan and the eSIM did not work even though I scanned the QR code and followed the instructions carefully. Using the airport WiFi I contacted Yoho Mobile's WhatsApp support. The support s... See more
Arrived at Sydney and couldn't get my mobile on esim to work. Contact yoho helpline and got my issue resolved. I have experience with many Tesco and none come across as yoho support which give clear... See more
Company details
About Yoho Mobile
Written by the company
Yoho Mobile provide overseas data communication service that allows you to purchase and use eSIMs from 195 countries around the world.
Troublesome procedures and settings in foreign languages are unnecessary. cheaper than rental wifi, and easier to use the internet overseas than sim purchased locally.
100% Money-Back Guarantee
If your eSIM doesn't work, we will return your money.
eSIM data plans are a new technology, and we want everyone to try it, but we know that it can be complicated. That's why we stand by our 100% Money-Back Guarantee: if you can't use our service, or our eSIM data plans don't work for you, we will return 100% of your payment. Simple as that.
Troublesome procedures and settings in foreign languages are unnecessary. cheaper than rental wifi, and easier to use the internet overseas than sim purchased locally.
100% Money-Back Guarantee
If your eSIM doesn't work, we will return your money.
eSIM data plans are a new technology, and we want everyone to try it, but we know that it can be complicated. That's why we stand by our 100% Money-Back Guarantee: if you can't use our service, or our eSIM data plans don't work for you, we will return 100% of your payment. Simple as that.
Contact info
14 Robinson Road, 048545, Singapore, Singapore
- support@yohomobile.com
- yohomobile.com
3.4
Average
284 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 43% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
best, love it!!!
yoho mobile's eSIM exceeded my expectations. I had seamless internet access in multiple countries, and the customer service was exceptional. The convenience of staying connected without hassle made my trip much more enjoyable. Highly recommend for anyone looking for a reliable data solution while traveling
July 6, 2024
Very disappointed
Very disappointed! Very bad unprofessional and slow customer service. Problem not solved.
I traveled to Portugal. Before arriving bought e-sim. After arriving followed instructions and installed it. But it did not work. Whole day stuck in hotel to have wifi connection to try stupid commands of customer service. Saying same things many times which don't work. Never had such a bad experience. Writing this review for others to know what to expect from yoho mobile.
Update: after one lost day with slow customer service and many times requesting refund, refund was made. Emidiately tried other operator worked in 1 sec.
July 8, 2024
Unprompted review
All is good!!
Yoho Mobile esim: no more data roaming worries! I used it on a business trip to the Middle East, and it was fantastic. Reliable connection, easy setup, and budget-friendly. Will be recommending it to all my colleagues
February 10, 2024
Fast communication
My experience with Yoho Mobile's esim was a game-changer. No more stress about staying connected duting my international travels. The setup was a breeze, and the connection was top-notch in every country I visited.
June 29, 2024
Super, love, the best
The esim was super easy to set up, and I had reliable internet access in every country I visited. From the historic streets of Rome to the oicturesque canals of Amsterdam, I was able ot stay connected without any issues. it was so convenient not having to swiych sim cards or rely in public Wi-Fi. The connection was fast and stable, and the cost was much cheaper than other options
May 10, 2024
The best connection
The eSIM provided a strong connection everywhere. Definitely worth it
April 4, 2024
Was on a solo trip in South America and…
Was on a solo trip in South America and my Airbnb host didn't show up. Used Ypho Mobile to book a last-minute hotel and contact support. Super fast and reliable connection saved my night
March 7, 2024
I an grateful
Yoho mobile was awesome on my Japan trip. Was at a local market and wanted to translate signs, esim made it super easy to use my translation app without any issues. No language barrier stress!
May 24, 2024
Money-Back Guarantee
Yoho Mobile's 100% Money_Back Guarantee gave mee peace of minf when trying out their eSIM service. Knowing that I could get a refund if the service didn't work for me was a great assurance. Thankfully, I had a positive experience and didn't need to take advantage of the guarantee
April 25, 2024
reliable service
I relied on Yoho Mobile for all my data needs during my travels, and I was never let down. The connection was always strong, and I never experienced and downtime. It was a relief to know that I could count on Yoho Mobile for reliable service wherever I went
April 20, 2024
the best!!
The flexibility of Yoho Mobile's sim plans allowed me to customize my data usage for my volunteer trip. It was convenient to have control over my connectivity options
July 3, 2024
good!
I was hesitant at first to try using an eSIM, but Yoho Mobile's easy setup process made it a breeze. The customer service team was very helpful in assisting me with any questions I had
July 2, 2024
the best
I loved the convenience of being able to top up my sim data plan through the Yoho Mobile app, it was quick and easy to do on the go
June 10, 2024
Great customer service
Had to urgently get an eSIM activated while I wasalready in the US. Though it usually takes up to 12 hours, I contacted Yoho on WhatsApp and they tried their best and managed to get it activated within the hour. Great customer service!
June 30, 2024
Unprompted review
I appreciated the flexibility of being…
I appreciated the flexibility of being able to purchase data plans for specific countries. It allowed me to tailor my usage and not pay for more than what I needed
January 14, 2024
Extremely fast
Extremely fast, around the clock and prompt customer service from yoho. Even though, I had a problem that was not solved, appreciate the quick response and effort to try to resolve it.
June 24, 2024
Unprompted review
I had issues connecting internet even…
I had issues connecting internet even though my esim connected to network. After communicating with their wifi help service my problem solved very quickly. I am very happy with their help line.
June 21, 2024
Unprompted review
Great rates and customer support!
They have great rates! I missed that I needed to have my eSim unlocked so I contacted support and they walked me through figuring it out and gave me a refund!
I recommend contacting them through their website chat rather than email or phone number!
June 19, 2024
Unprompted review
good customer service and e sim
able to help resolve internet connection issues and replies were fast
June 18, 2024
Unprompted review
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