Wintino Reviews 

304
•
TrustScore 3 out of 5

2.9

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Rated 2 out of 5 stars

sorely disappointed that the large crate of sweets has no box what so ever and the small number of items included was not worth £17.99

Company replied

Rated 1 out of 5 stars

this is not the original company, the original company went out of business. this is a shady online casino trustpilot needs to delete this or remove the "new" owners

Rated 4 out of 5 stars

Arrived very well packaged. Loved that someone had written my name in Japanese. This made it all more personal and special. Cannot wait to share this website with my daughter, her friends, and my brot... See more

Company replied

Rated 4 out of 5 stars

I preordered an item that was the cheapest I could find online by a good amount. Unfortunately it ended up taking an extra month to arrive due to issues with the supplier, Yokaiju did not bother info... See more

Company replied

Company details

  1. Figurine Shop
  2. Candy Store

Written by the company

Wintino online gaming platform presents its entertainment like a studio where every section has a distinct role. An opening screen directs players towards releases, game categories, promotions, account settings, and payment controls. This structure leaves space for colourful titles to stand out while keeping the experience simple to navigate. The programme ranges from reels to formats built around faster decisions. High-RTP video slots show theoretical return information for players comparing game mathematics. High-volatility releases introduce swings and less frequent feature activity, while crash games concentrate suspense into short rounds. Progressive jackpots, transforming wilds, scatter symbols, multipliers, free spins, and bonus buy options add variety. Eligible players may discover a welcome package featuring deposit bonus value and free spins. The headline only tells part of the story, so its wagering requirements, rollover rules, eligible games, contribution rates, and expiration dates deserve attention. Reading conditions before activation clarifies how promotional funds operate and when winnings connected to them may qualify for withdrawal. Wintino keeps payments behind a dedicated cashier screen rather than mixing them with game discovery. Supported deposit methods and withdrawal methods appear beside verification instructions, transaction history, and current balances. Each submitted request follows payout processing according to completed account checks, the selected payment option, and active promotional conditions. Its status can be monitored from the same practical area. The studio remains accessible through supported smartphones and tablets. Responsive design adapts high-RTP slots, volatile games, crash titles, promotional pages, and account tools to smaller touchscreens without crowding essential controls. Players can compare releases, inspect offer terms, or review a pending payment while away from a desktop. Join Wintino, examine the available welcome offer, select the experience that matches your pace, and bring the next session onto the screen.


Contact info

2.9

Average

TrustScore 3 out of 5

304 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(304)

3 reviews in the last 12 months

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Rated 5 out of 5 stars
Wintino logo

Reply from Wintino

Hey, Marta!ヽ(o^ ^o)ノ Thanks so much for your order and for leaving a review. We can't tell you how much we appreciate it! (* ̄▽ ̄)b Stay safe and see you again soon.

Rated 5 out of 5 stars

Hidden Gem

I had searched everywhere for a certain nendoroid and these guys had one left in stock! It was posted and arrived very quickly. They were super friendly and are willing to help with any questions. These guys are a true hidden gem and will be using again

May 17, 2021
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Reply from Wintino

(〃^▽^〃) Thanks so much, Khloe! We can't tell you how much it means to us. We're so glad we could help you find the Nendoroid you wanted. See you again soon! (@^◡^)

Rated 5 out of 5 stars

Great!

I love this site! They sent me a lovely thank you letter with a personalised note! What a nice addition!

Thank you

May 15, 2021
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Reply from Wintino

°˖✧◝(⁰▿⁰)◜✧˖° You're totally welcome, Violet! We're super happy to have you as part of the Yokaiju Crew. Thanks so much for your order and for leaving such a nice review. See you again soon!\(٥⁀▽⁀ )/

Rated 5 out of 5 stars

Great Service!

I can't remember where I came across Yokaiju but I'm glad I did! It was my first time ordering from them (I ordered on a Sunday and it arrived on Wednesday which was so much quicker than I expected) and the 3 volumes of Haikyu which I got came bubble-wrapped and then placed really securely in a cardboard box. They even wrote a really lovely note and chucked in a really cute sticker as well! I would definitely be shopping with Yokaiju again and would recommend them to anyone!

May 14, 2021
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Reply from Wintino

(* ^ ω ^) We're super glad you found us too, Abi! Thanks so much for ordering with us, and for leaving such an awesome review\(^▽^)/We can't wait to see you again soon!

Rated 5 out of 5 stars

Just wow - such great customer service!

Wow - discovered Yokaiju by accident online and am so pleased I have. My 2 children (12 and 10) are anime crazy and the Yokaiju Crew have been nothing but super helpful! I made an error in my order and they came straight to the rescue to fix it. They went the extra mile when I explained that it was a birthday present for my eldest and they asked his name so they could write him a note (and wrote his name in Japanese) which was lovely. I can't wait to go back on and order something for my daughter whose birthday it is in 3 weeks time. The Yokaiju Crew is super efficient and provide an extremely friendly customer service which seems to be lacking in alot of companies these days. Well done guys!!!

May 12, 2021
Unprompted review
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Reply from Wintino

☆*:.。.o(≧▽≦)o.。.:*☆ Wow! Thanks so much for writing such an amazing review, Natalie! We're so happy we could help you find something for your little ones, and we hope they both had great birthdays! See you again soon (b ᵔ▽ᵔ)b

Rated 5 out of 5 stars

Brilliant company!

Amazing company! Exceptional customer service and very friendly. Order arrived today; Packaged very well and even got a kind note with it too! Would definitely recommend Yokaiju!

April 26, 2021
Unprompted review
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Reply from Wintino

Thanks so much for the awesome review, Arran!\(^▽^)/We're super happy to have you as part of the Yokaiju Crew. Glad your Nendoroid got to you safely. See you again soon! (* ̄▽ ̄)b

Rated 5 out of 5 stars

Absolutely wonderful service

Absolutely wonderful service, products arrived quickly and well packaged, and I love the cards that come along with them! Feels like a sweet personal touch!

April 16, 2021
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Reply from Wintino

Hey, Cheryl! (o^▽^o) It makes us super happy to hear that! Your support means the world to us, so we always like to leave a little thank you note just to let you know (* ̄▽ ̄)b See you again soon!

Rated 5 out of 5 stars

I found the service and the selection…

I found the service and the selection of items available to be very good indeed.
Thank you very much, Yokaiju.

April 14, 2021
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Reply from Wintino

Thank YOU, William! \(٥⁀▽⁀ )/We're super glad you were happy with everything, and we're so pleased to have you as part of the Yokaiju Crew! See you again soon! (b ᵔ▽ᵔ)b

Rated 5 out of 5 stars

One of the best in the business!

I recently pre-ordered some Kotobukiya figures from Yokaiju. A new store that I hadn't heard of before.

Communication has been fantastic. From the moment I placed my pre-order I was kept up to date, every step of the way. They even arrived earlier than expected.

The team at Yokaiju are collectors themselves, so it was great to see when my items did arrive, they were really well packaged and protected.

I am so glad to have found this store. I will definitely be using them again and I couldn't recommend them enough!

April 12, 2021
Unprompted review
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Reply from Wintino

Hey, Richard! \(^▽^)/Wow, that's some super high praise! Thanks so much for ordering from us, and for leaving such a great review! We're supper happy to have you as part of the Yokaiju Crew and can't wait to see you again soon. ありがとうございます!

Rated 5 out of 5 stars

Definitely will buy from them again

Definitely will buy from them again! I was a little hesitant about buying a funko pop since I've had bad experiences with other companies in terms of packaging and I let them know my concern and they took extra care and the pop arrived in perfect condition!! The manga was bubble-wrapped too. Really happy with my purchase :)

April 7, 2021
Unprompted review
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Reply from Wintino

Hey, Sara! (* ^ ω ^) Thanks so much for making your first order, and for leaving such an awesome review! ☆*:.。.o(≧▽≦)o.。.:*☆ We know how annoying it can be receiving collectors' items in bad condition, so we always do everything we can to protect your stuff! We're super glad you're happy with everything and can't wait to see you again soon! (* ̄▽ ̄)b

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. Fast delivery, zero damage to figurine and a nice hand writtin letter with my name is hirigana. Thanks guys!.

April 6, 2021
Unprompted review
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Reply from Wintino

Hey, Ben! ヽ(o^▽^o)ノ You're totally welcome! Thanks so much for your order, and for taking the time to leave us such a nice review. We really appreciate it! Stay safe and see you again soon (* ̄▽ ̄)b

Rated 5 out of 5 stars

amazing (*´Д`*)

the delivery was fast and the crate was in vry good condition! as well as really nice items! will definitely get it again haha for the fourth time ^-^ !

April 5, 2021
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Reply from Wintino

It was so awesome to send something out to you again, Megan! o(≧▽≦)o Thanks so much for making another order, and for leaving such a great review. We can't wait to see you again (for the fourth time!) (* ^ ω ^)

Rated 5 out of 5 stars

<3 great company

<3 great company, fast deliveries and unique touch on the industry <3

March 27, 2021
Unprompted review
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Reply from Wintino

\(≧▽≦)/ Thanks so much, Connor! We're super glad to have you as a customer. Stay safe and see you again soon! (b ᵔ▽ᵔ)b

Rated 5 out of 5 stars

Definitely Recommend

I’ve ordered from them twice and both times everything has been perfect. everything is always packaged securely and there’s never any defects. Definitely recommend

March 26, 2021
Unprompted review
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Reply from Wintino

Hey, Elizabeth! (* ^ ω ^) Thank you so much for both of your orders, and for leaving such a lovely review! Customers like you are why we love what we do. We can't wait to see you again soon! \(٥⁀▽⁀ )/

Rated 5 out of 5 stars

Amazing company

Amazing company! Shipping was fast and efficient and they also give you a nifty hand written card with a unique message and your name in Japanese on it!

Shirt is great quality and official merch which is awesome.

Will definitely be using again.

March 26, 2021
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Reply from Wintino

Thanks so much, Revy! ٩(◕‿◕)۶ We're so glad you like your Demon Slayer shirt! And thanks for taking the time to leave a review, too. It means the world to us (@^◡^) Stay safe and see you again soon. ありがとうございます!

Rated 5 out of 5 stars

Quality Manga Delivery

Ordered One Piece Volume 1 in Japanese on Thursday evening, got notification of shipping the next day. Package received on Monday morning. Moreover, the packaging was outstanding and protected the volume very well

Great time, great care. Can tell they actually care about what they’re selling

March 22, 2021
Unprompted review
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Reply from Wintino

Hey, Tyler! ヽ(・∀・)ノ Thanks so much for your order, and for leaving such a great review! We're collectors just like you, so we always do our best to make sure everything gets to you in perfect condition. Enjoy reading One Piece and see you again soon! (* ̄▽ ̄)b

Rated 5 out of 5 stars

Bruh

It was very tasty and overall brilliant

March 22, 2021
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Reply from Wintino

Bruh! ☆*:.。.o(≧▽≦)o.。.:*☆ We're so glad you enjoyed your snacks, John. Thanks so much for ordering them, and for taking the time to leave us a review! We can't wait to see you again soon (b ᵔ▽ᵔ)b

Rated 5 out of 5 stars

Brilliant customer service!

Really impressed with the customer service I have received from Yokaiju!
I preordered a figure via them in September which, for no fault of their own, was delayed until this month. However, Yokaiju personally kept me up to date on my figure's whereabouts, sending me regular personal messages to let me know what the current shipment status was (and a photo to let me know that she'd arrived!). I appreciated this greatly; they truly go above and beyond for the satisfaction of their customers. Will definitely be ordering through Yokaiju again!

March 18, 2021
Unprompted review
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Reply from Wintino

Hey, Claire! ٩(。•́‿•̀。)۶ You're too kind! Thanks so much for your awesome review, and for being so patient with all of the annoying delays recently. We know how frustrating it can be waiting for something and not being kept in the loop, so we do our best to make sure everyone has the most up-to-date info. Thanks again for being such a great customer. Stay safe and see you again soon! \(٥⁀▽⁀ )/

Rated 5 out of 5 stars

Good communication,amazing service

Good communication,amazing service, delivery was even earlier, packing was fantastic for shore I’ll order again and recommend to my friends 😊

March 17, 2021
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Reply from Wintino

Thanks so much for your order, Ilian! And even bigger thanks for leaving such a great review! ٩(◕‿◕。)۶ We hope you enjoyed trying all of your ramune, and can't wait to see you again soon. ありがとうございます!

Rated 5 out of 5 stars

Excellent Service!

Excellent service! Friendly and a definite reliable place to purchase safely in the mindset that you are being well looked after!
Will definitely be using again and I can assure you, that you will get a very good service from Yokaiju!

March 16, 2021
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Reply from Wintino

Hey, Adam! (b ᵔ▽ᵔ)b We can't tell you how much we appreciate your order and review! It honestly means the world to us. Thanks so much for being part of the Yokaiju Crew. We can't wait to see you again soon! \(٥⁀▽⁀ )/

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