sorely disappointed that the large crate of sweets has no box what so ever and the small number of items included was not worth £17.99
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See what reviewers are saying
this is not the original company, the original company went out of business. this is a shady online casino trustpilot needs to delete this or remove the "new" owners
Arrived very well packaged. Loved that someone had written my name in Japanese. This made it all more personal and special. Cannot wait to share this website with my daughter, her friends, and my brot... See more
Company replied
I preordered an item that was the cheapest I could find online by a good amount. Unfortunately it ended up taking an extra month to arrive due to issues with the supplier, Yokaiju did not bother info... See more
Company replied
Company details
Written by the company
Wintino online gaming platform presents its entertainment like a studio where every section has a distinct role. An opening screen directs players towards releases, game categories, promotions, account settings, and payment controls. This structure leaves space for colourful titles to stand out while keeping the experience simple to navigate. The programme ranges from reels to formats built around faster decisions. High-RTP video slots show theoretical return information for players comparing game mathematics. High-volatility releases introduce swings and less frequent feature activity, while crash games concentrate suspense into short rounds. Progressive jackpots, transforming wilds, scatter symbols, multipliers, free spins, and bonus buy options add variety. Eligible players may discover a welcome package featuring deposit bonus value and free spins. The headline only tells part of the story, so its wagering requirements, rollover rules, eligible games, contribution rates, and expiration dates deserve attention. Reading conditions before activation clarifies how promotional funds operate and when winnings connected to them may qualify for withdrawal. Wintino keeps payments behind a dedicated cashier screen rather than mixing them with game discovery. Supported deposit methods and withdrawal methods appear beside verification instructions, transaction history, and current balances. Each submitted request follows payout processing according to completed account checks, the selected payment option, and active promotional conditions. Its status can be monitored from the same practical area. The studio remains accessible through supported smartphones and tablets. Responsive design adapts high-RTP slots, volatile games, crash titles, promotional pages, and account tools to smaller touchscreens without crowding essential controls. Players can compare releases, inspect offer terms, or review a pending payment while away from a desktop. Join Wintino, examine the available welcome offer, select the experience that matches your pace, and bring the next session onto the screen.
Contact info
Manchester, United Kingdom
- senpai@yokaiju.co.uk
- yokaiju.co.uk
2.9
Average
304 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Very good came undamaged love it
July 7, 2023
Reply from Wintino
That's so great to hear! (b ᵔ▽ᵔ)b Thanks so much for your order, and for leaving us such a great review. See you again soon! ヽ(*・ω・)ﾉ
Fast delivery
They dispatched and delivered the item pretty fast. The packaging was very well packed, no damage to the item. Well done and thank you :)
June 19, 2023
Reply from Wintino
Thanks so much, Darius! (b ᵔ▽ᵔ)b We're so glad to hear that you're happy with everything. See you again soon! ヽ(・∀・)ﾉ
The anime collectibles from this store…
The anime collectibles from this store are of exceptional quality, making them perfect gifts for my friends. The attention to detail and craftsmanship in each piece is impressive, and the secured delivery ensures that they arrive in pristine condition.
May 19, 2023
Unprompted review
Reply from Wintino
Thanks so much, Olivia! (*¯︶¯*) It's awesome to hear that you're happy with everything. We're so glad to have you in the Yokaiju Crew. See you again soon! (b ᵔ▽ᵔ)b
YAY!
i love this company :D sasha came in a cute blue mailer and shes perfect im very happy with her
May 7, 2023
Reply from Wintino
Yay! ☆*:.｡.o(≧▽≦)o.｡.:*☆ We're so glad to hear this, Millie. Thanks so much for all of your support. It means the world to us! (*￣▽￣)b
I was thoroughly impressed with the…
I was thoroughly impressed with the unique designs of the figurines at this store, and the packaging was secured to ensure safe delivery. It was a pleasure to shop from this store and I would highly recommend it to collectors.
March 21, 2023
Unprompted review
Reply from Wintino
This is so great to hear! (*^‿^*) Thank you so much for your order, and for leaving us such a fantastic review. ありがとう ございます!
First time using the site and i am very…
First time using the site and i am very happy with the service. Also I do appreciate they write my name in Japanese.
Will be ordering them in future
April 1, 2023
Reply from Wintino
Thank you so much, Shevonne!
(* ^ ω ^) We're so glad to hear you're happy with everything. See you again soon! (b ᵔ▽ᵔ)b
Reply from Wintino
This is great to hear, Janet! ＼(＾▽＾)／ We hope it was well received. Please say happy birthday from us!
(* ^ ω ^) Thanks so much for ordering. See you again soon (b ᵔ▽ᵔ)b
The product arrived in just a few days
The product arrived in just a few days. A lot faster than I thought it would be. Boxed perfectly and in great condition. I'm definitely going to be buying from them again.
March 22, 2023
Reply from Wintino
This is awesome to hear, Joseph! (*￣▽￣)b Thanks so much for ordering and for leaving us such a great review. See you again soon! °˖✧◝(⁰▿⁰)◜✧˖°
Came really quickly and the package was…
Came really quickly and the package was in great condition!
March 21, 2023
Reply from Wintino
Thanks so much for leaving such a great review, Leanne!
(* ^ ω ^) We can't tell you how much we appreciate it. See you again soon! ヽ(o＾▽＾o)ノ
Great and Trustworthy Company
Yokaiju is a really great and very efficient company.
The process is smooth and transparent. All the figures that I have received are original, no bootlegs, and arrived very well protected.
Excellent costumer support, very supportive and always helped me with my queries.
I only had great experiences and interactions with Yokaiju. Thank you for your excellent services.
March 22, 2023
Unprompted review
Reply from Wintino
This review has made us so happy! ☆*:.｡.o(≧▽≦)o.｡.:*☆ We're so glad you've had a great experience. Thank you so much for your orders and support. It really does mean the world to us. (b ᵔ▽ᵔ)b See you again soon!
Great company
Great company. Has a wide selection of merchandise available. Shipping is quick and my items came packaged very well, a lot of care went into it. Thank you.
March 6, 2023
Reply from Wintino
This is great news, Tia! ＼(≧▽≦)／ We're so glad to hear you're happy with everything. Thank you so much for your order and all of your support. See you again soon! ヽ(o＾▽＾o)ノ
Trustworthy, Respectful and Reliable Business
Yokaiju has amazing offers with very good prices and insanely good delivery speed; my package arrived over the weekend after ordering late on Friday. Not to mention it was a large box, and very respectfully packed. Amazing service too. One of if not the best place to buy anime merch from in the UK. Thank you very much.
March 6, 2023
Unprompted review
Reply from Wintino
Wow! ☆*:.｡.o(≧▽≦)o.｡.:*☆ Thank you so, so much, James! We can't tell you how much we appreciate the kind words. We're so glad to have you as part of the Yokaiju Crew. Enjoy your order and see you again soon! (b ᵔ▽ᵔ)b
I was very satisfied
My order was packaged nicely, delivered safely and on time. Basically, I'm very happy.
February 27, 2023
Reply from Wintino
That's great to hear, Steve! (* ^ ω ^) Thank you so much for your order, and for leaving us such an awesome review. See you again soon! ヽ(o＾▽＾o)ノ
Yokaiju have earned themselves a loyal customer!
Yokaiju have earned themselves a loyal customer! Items arrived super duper quick and in beautiful condition!
Much love, Yokaiju!
February 18, 2023
Reply from Wintino
°˖✧◝(⁰▿⁰)◜✧˖° This is so awesome to hear, Jack! Thank you so much for your order, and for being so nice about us. We can't tell you how much we appreciate it! (*￣▽￣)b Thanks again, and see you soon!
Great company!
Thank you so much! The order came super fast and your customer service was great! I will certainly be ordering again soon :) Great job!!
February 4, 2023
Reply from Wintino
Hey, Courtney! ヽ(・∀・)ﾉ Thanks so much for your order, and for leaving us such an awesome review! (b ᵔ▽ᵔ)b The support means the world. See you again soon!
Perfect for figures
Figure was sent quickly and packaged nicely :) would recommend to anyone
February 1, 2023
Reply from Wintino
(* ^ ω ^) Thank you so much, Moll! It makes us so happy to hear that. Thanks again for your order and see you again soon! (b ᵔ▽ᵔ)b
Reply from Wintino
Hi Dan! (o^▽^o) Thanks so much for your order, and for leaving such a great review! We're so glad to hear you're happy with everything. See you again soon! °˖✧◝(⁰▿⁰)◜✧˖°
Satisfactory service
January 11, 2023
Reply from Wintino
Thanks so much! (b ᵔ▽ᵔ)b We're super glad to hear you're happy with everything (* ^ ω ^) See you again soon!
Fantastic service, roaring good prices
The figure I ordered arrived packaged perfectly, was promptly shipped and the support I received when I needed to change my address after moving house was fantastically quick and helpful - Hopefully they keep their promise about letting me know if an Onitsuka Natsumi figure arrives in their stock, I'm a big Love Live diehard. Easy recommendation for any anime figure collectors in the UK, rock on King Kaiju.
January 11, 2023
Reply from Wintino
Woop! (ﾉ◕ヮ◕)ﾉ*:･ﾟ✧ Thanks so much, Craig! King Kaiju is most pleased (*￣▽￣)b We'll definitely let you know if we get any more Love Live stuff in stock. We're big fans too! See you again soon, and thanks again for the amazing review! ヽ(o＾▽＾o)ノ
Trustworthy and Reliable UK Retailer
I placed my first order with Yokaiju in July 2021. This was for a Denji Nendoroid which, at that time, was hard to get a hold of. So I was really happy to have stumbled across Yokaiju and was even happier with the item price.
I contacted them by email to check that my pre-order was secured. I had placed orders with different online companies who had then turned around and said that the item was actually sold out. Yokaiju emailed me back quickly and was really friendly. They gave some insight as to why a pre-order could fall through but reassured me that it rarely happens and that my pre-order was secure.
Covid cases were large back then too and the world was on standby but Yokaiju were very transparent about delays on pre-orders due to Covid in their pre-order email updates.
Their website is easy to navigate and they have a huge range of genuine, high-quality items. I absolutely love their branding too. They have free shipping on UK orders and when you purchase from their site, you collect points on your account, which you can redeem on future orders and save yourself some money. They also offer price matching which is another great option.
I really like that they send emails on pre-order updates and when your order is on the way, to keep you fully in the loop. I have never had any issues with the payment or delivery of an order. Items are always neatly and safely packaged too. A friendly and trustworthy team operates at Yokaiju, and they will respond to you promptly if you need to reach out to them by email for whatever reason.
Their Instagram is also worth following as it's a good way to look out for new items and when they are running sales. I also entered and won one of their Instagram giveaways for a Miku figure and some snacks. That is the first giveaway I've ever won so I was over the moon.
I have placed another two orders for figures this year and plan on placing more in 2023. Have a great time over the holidays and a happy new year Yokaiju! Thank you for your excellent service, it is much appreciated. You are one of the best UK anime retailers. ありがとう!
November 7, 2022
Reply from Wintino
Wowowow! ☆*:.｡.o(≧▽≦)o.｡.:*☆ Thank you so, so much! This is the best Christmas present we ever could have asked for. We can't tell you how much we appreciate you taking the time to leave such a kind and detailed review. People like you are why we love what we do (☆ω☆) Thanks for your support, and for being part of the Yokaiju Crew. ありがとうございます! (b ᵔ▽ᵔ)b
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