Very slow but received my item
Very slow customer service but received the expensive LUBA mower I purchased, I was going to give 3 stars, but am giving 4 👍
May 9, 2024
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.9
Average
9 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely website, but likely a scam
I bought a hoover 711 € on 16/03.
Lot of emails confirming the order and the shipment. Then an email asking if it's ok to go for another color (22/03). Then another one (02/04) mentionning that the courier found no one at home. Then eventually (09/04) that I will get a refound in 10 working days. That was 18 days ago. No contact since then, no phone number either.
I paid 40 days ago and got nothing : likely a scam, despity the well done website.
March 16, 2024
Unprompted review
Same experience as others
Same experience as others: bought a product was told it was shipped and that there were supposedly attempted deliveries but could not give a tracking number and eventually got a refund. Customer service was hit and miss.
April 10, 2024
Unprompted review
Its a scam site
Its a scam site, all the links are irrelevant, order my product on 2nd of march never received nor was it ever shipped. Please be aware.
On top of that, they will keep sending fake review emails, which take you to nowhere.
March 2, 2024
Unprompted review
I bought a electric airer on 2 nd Jan…
I bought a electric airer on 2 nd Jan and no update on the order yet. It's a long time waiting and no way to contact them. I hope it's not a scam. I am concerned if my money is lost.
January 12, 2024
Unprompted review
I’ve a great experience with them!
They deliver really quickly and their toy prices are spot on. Haven't needed to reach out to their customer service yet, but from all my purchases so far, I'm genuinely pleased with how they run things.
November 6, 2023
Unprompted review
I bought a Playstation 5 for my son on…
I bought a Playstation 5 for my son on 17th November and received it in 4 working days. Everything came as described. I was worried as it was an expensive item, but all good. Recommended!
November 17, 2023
Unprompted review
Expensive, poor service
I ordered a hose attachment for 27 euro, firstly couldn't get tracking for item, then got an email to say wrong item dispatched. Finger yoga exerciser which I was told to keep. After 6 weeks item arrived.
The same item was purchased by a friend for 11 euro including postage from Ali Express.
Expensive lesson learned.
July 3, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.