Yokohama Tire Reviews 19

I am a shop foreman, bought 4 for my own vehicle during the fall rebate program. All paperwork sent in properly in the correct time frame. Claim denied for a nonsense reason. A Mary Ann in customer relations put all her effort into blowing me off instead of actually helping. No h3lp from higher up also. I have since refrained from selling this brand to my customers. ( how many of them were also slighted?) I assure you, this has cost them a lot more than the $85 rebate.

The Yokohama tires are a complete waste of money. I should give them minus but I cannot. I have to change them after less than a year and 38.000 km. Stay away!

Have to say these tyres are brilliant. Fitted new to my mercedes sprinter 3.5t , just done 1000 miles plus around France. Alot of rain! Snd sun.

I bought Yokohama tyres on a reputation basis ( all terrain ) two tyres failed in the side walls in less than 3weeks .went directly to qld head office & have been back three other times Absolutely no reply or action ,turns out there. Was.a recall in USA for the same problem

I purchased a 2024 Toyota Grand Highlander in August. It is AWD, and hybrid. It came with Yokohama Geolandar x-cv G057 tires from the factory.

I'm now at 15,600 miles and have the following remaining tread after just rotating front to back.

FL 7/32
FR 3/16
RL 5/32
RR 1/8

I will be contacting the Toyota dealership to see if they think this is abnormal. Failing that, I will pursue this with Yokohama directly.

I purchased 2 Yokohama tyres "BluEarth-GT AE51 225/45 R19 W (96), Reinforced" in September 2022 for £318.88 from blackcircles.com and had them fitted locally. Did circa 5k miles before noticing a significant crack in a tyre wall. I tried to claim under the blackcircles lifetime warranty, sent photograph as requested but was immediately turned down as they decided it was caused by curb damage (an exclusion clause from the warranty).
I complained as there was no reason to reject my claim as there was no evidence of any curb damage on the tyre as confirmed by the photo.
After multiple calls over several days was refunded £25 by blackcircles and the defective tyre was sent to Yokohama for testing, although it will take many weeks before any feedback is expected.
Very disappointed in the tyre the whole process and will not be buying Yokohama tyres again

We have always used Yokahama all weather tyres. And we never, ever got stuck EVER. Then they decided to make them "ECO friendly" by reducing the tread depth. I knew the moment they did this it was a bad idea.
This is the first time we have had deep snow to be able to try the new more thinner eco tread.
All 4 tyres are brand new ready for this snow fall and I am sat here like a duck having only got 5 meters away from my house.
What an absolute let down, and a total disaster for your once fantastic brand. Shame on you Yokahama, I didn't expect this from you above all people.
Oh! well back to the drawing board to find a new brand of tyre that doesn't use the word eco just to save money at the cost of the safety and reliability of what WAS once the best all weather tyres on the market.
I will now switch the engine off and go back into the house absolutely fed up.

I bought 4 new Yokohama tires in 2021and the mileage rating was 60 thousand miles, today February 5th 2023 my right rear tire blew and separated all the way around the outside side wall on the outside and inside for know reason my tire pressure was at 35 lb and I only have 12 thousand miles of tire wear this is bs and I bought the tires from BJ’s wholesale and I’m in fear that a nother one may blow on the way to BJ’s man this a bad safety issue

best tyres in the world from chelsea supporters

Good
A trusted friend.

I believe this organization uses deceptive marketing techniques in an effort to increase their sales. In short, the tire retailer, as their representative, told me that I qualified for a mail in rebate on a set of 4 Advan Sport A/S+ Tires. I was then forced to jump through hoops in an effort to recover the so-called mail in rebate only to have it denied for some trivial reason, which was a complete waste of my time.

Near as I can tell, the only reason my claim was denied is that the vehicle I drive was built by the manufacturer with using slightly different rim sizes (245/45/R20 and 275/40/R20) and Yokohama refused to accept this as a "set of 4".

This company has horrible customer service. I actually took the time to submit a full explanation of my concerns to their marketing department through an online portal supposedly dedicated to their customers. Any respectful company would have made an effort to at least explain themselves. Nearly five weeks later, I have not received any follow-up or explanation from them.

The reality is that there are many good brands in the world and I would suggest that people not waste their time trying to deal with a company with such low standards.