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yomonda Reviews 89

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TrustScore 1 out of 5

1.2

Events & Entertainment
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  1. Events & Entertainment

Information provided by various external sources

Wohnaccessoires, Deko, Küchenartikel und mehr bei ❤ yomonda - Ideen für Zuhause. ✓ Kauf auf Rechnung ✓ Schnelle Lieferung ✓ Kostenloser Rückversand.

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1.2

Bad

TrustScore 1 out of 5

89 reviews

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Rated 1 out of 5 stars

Very poor customer services experience

Very poor customer services experience. Ordered a desk on the website. Product faulty, want to return it. CS tells me to go get some wrapping paper at baumarkt (which obviously is not possible currently and even if so, i can never rewrap a desk of 50kg+ properly). Each reply takes a week for them to get back to me. Requests for a call are ignored. Nothing is done proactively to come with suggestions how to solve this. Very frustrating.

January 31, 2021
Unprompted review
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Reply from yomonda

Hello Mr. Brouwer, I am sorry that so much went wrong with the order. Of course, this should not happen. Please describe the case in detail with your customer data to service_bewertungsportal@mytoys.de, I can certainly do something for you. Kind regards, your yomonda team

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