Yoogi's Closet Reviews 

3,702
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 436 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the luxury products arrive in wonderful condition and always match online descriptions with high accuracy. People also deeply appreciate the fair pricing structure, beautiful selection of items, and fast delivery services provided consistently. Buyers note that shopping on this platform feels completely effortless and trustworthy, making it a favorite destination for pre-loved goods. However, some people mentioned experiencing occasional challenges and defensive responses when reaching out to customer service teams. A small group of shoppers felt that certain pieces showed unexpected wear or minor description discrepancies upon arrival.

What people talk about most

Product

Users describe positive interactions with product, noting that merchandise is consistently reliable and... See more

Quality

Customers expressed great satisfaction with the exceptional quality and accurate descriptions of the luxury... See more

Price

People report positive experiences with price, frequently highlighting that items are offered at very fair,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and prompt shipping... See more

Customer service

Consumers find customer service to be positive, highlighting that agents are responsive, helpful, and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love my Givenchy Antigone bag! Process was easy and the bag arrived in great condition. My only complaint is, she didn’t arrive sooner. Thank you Yoogis closet, I’ll absolutely recommend you and con... See more

Company replied

Rated 5 out of 5 stars

I have been going to Yoogi's site for many years now to purchase designer bags/items. I have actually sold some items to them as well in the past. What I like the most is that they are fairly priced... See more

Company replied

Rated 5 out of 5 stars

Yoogi’s is my favorite site for buying and selling handbags. They are very responsive, they describe the items for sale very accurately, and they offer me a fair price for what I sell. Turn around... See more

Company replied

Rated 5 out of 5 stars

As normal a very smooth transaction from Yoogi's Closet. I have purchased numerous items over the years from them and have loved each and every thing I bought. Customer service is outstanding as us... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Clothing Store

Written by the company

Yoogi's Closet is the premier seller of pre-owned designer handbags and other luxury items. Buy, sell, & consign authentic Louis Vuitton, Gucci and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(3,702)

432 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality

Great quality, looked brand new. Fast shipping

April 29, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Dionne,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

I order a purses you took it back,I…

I order a purses you took it back,I received my money
Back, order another paid for it then got a notification
That it was a mistake and it was sold,a few days later
I received my money back, I will try again, nice to work with a honest company.

May 7, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Darlene,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Fantastic selection of products at…

Fantastic selection of products at unbeatable prices! The only downside is how expedited shipping costs so much whereas waiting for the free ground shipping from west coast to east coast is agonizing.

April 29, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Miss S L,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

best purchase ever

with Yoogi's I was finally able to afford a luxury bag and shoes for me and my mom, the delivery was faster than expected and the products even better my mom was very happy!

May 2, 2026
Unprompted review
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Mary,

We really appreciate your time in leaving us such a positive review! We are so glad to hear that you love your new items! We are happy to serve as your favorite shop for pre-loved luxury goods.


Take Care,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Delivery was fast price was reasonable…

Delivery was fast price was reasonable and my bag was perfect like the picture.

May 1, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Janisse,

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new bag! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

I love Yoogis Closet

I love Yoogis Closet! Very good selection of original designers pieces.

April 23, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Dana,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

I love Yoogi’s Closet

I love Yoogi’s Closet, I’ve shopped here many times.

April 21, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Dora,

Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Customer Service

always on point, on time as described, thank you as always

April 20, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Pauline,

Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

A bit long from Seattle the Montreal…

A bit long from Seattle the Montreal when they could have send it to Vancouver so at least it’s in Canada faster …. Super nice customer service and real product even if we don’t get any proof at the price we pay they should be able to provide us with some tangle info … I will buy again from them for sure

April 17, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Aliou,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for authenticated, pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Yoogi’s Closet Handbags

Yoogi’s item descriptions and pictures are thorough and honest which makes them a truly trustworthy seller of pre loved handbags. The packaging of the items I have bought was excellent. The quality of the bags I have bought and their condition was wonderful. I highly recommend Yoogi’s Closet.

April 21, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Maria,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Fast shipping

Fast shipping. Bag was in amazing condition.

April 20, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Casey,


Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new bag! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.



Warm Regards,


Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Excellent condition

Item was accurately pictured, described and in excellent condition. Customer service was very helpful and responsive to questions related to shipping. Would definitely purchase from this site again.

April 25, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Cathy,


Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new item! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

This was my first experience buying for Yoogi's Closet…

This was my first experience buying from Yoogi's closet versus other online luxury retailers. The item I purchased was in perfect condition and looked even better than the photos online. The description was accurate and their team responded to my multiple questions I had in a very timely manner. I would highly recommend purchasing from them as the pricing and service were top notch! Thank you for an easy transaction and I will be adding Yoogi's to my list of places to look for my next LV purchase!

April 24, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello,

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new LV! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.



Warm Regards,


Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Very happy with the product I received

Very happy with the product I received. It was delivered on time and I like the most was the payment plan and it's affordability. I will continue purchasing from yogis closet.

April 24, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Yadi,

We really appreciate your time in leaving us a positive review! We are glad to hear that you love your new item! We are happy to serve as your favorite shop for pre-loved luxury goods.


Take Care,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Good communication

Good communication, quick shipping and smooth transaction. My bag is exactly as described and bought for a great price.

April 24, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Ly,


Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new bag! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

yoogis has the best prices and customer service

i have bought may things from yoogi's closet and have never been disappointed

April 22, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Stephanie,

Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Great transaction

Great transaction. Good price and purse in great condition. Only disappointment was that bag went on sale a few days later and they wouldn't honor the sale price. Otherwise, very happy w purchase

April 17, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello KA,


Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new purse! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.



Warm Regards,


Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Amazing quality

Amazing quality. Item was perfect and exactly as described. Arrived right on time. Love Yoogis!

April 23, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Samantha,

Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Product arrived exactly as described in…

Product arrived exactly as described in the description. It was shipped quickly and packaged well. I am a repeat customer and I’ve been very pleased with everything that I have purchased from this company.

April 23, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello DeeB,

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new item! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,


Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

I love your designer items and the…

I love your designer items and the prices are always price accordingly A huge selection to choose from and many more

April 21, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Kimberly,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

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