York Camera Mart Ltd Reviews 

282
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Having recently lost a buckle on my binoculars strap I spent several painful minutes scouring websites inc. using prompts in Co-Pilot and faced futility or extra cost at every turn. The outcome was al... See more

Rated 5 out of 5 stars

The website would not allow me to pay. Contacted the staff and the situation rectified in no time. Varna arrived in a couple of days due to it being a weekend. Camera is awesome and replaces my Nikon... See more

Rated 5 out of 5 stars

Went in (very sheepishly) to get my sensor cleaned as the 2nd hand eBay camera I've been using wasn't in the best shape. The assistant couldn't have been more helpful and told me he'd have it done the... See more

Rated 5 out of 5 stars

Great customer service, purchased a new bridge camera and a telephoto lens for another camera. Staff explained fully on how to use, even let us try them for weight, handling, balance etc. Couldn't fau... See more


Contact info

4.9

Excellent

TrustScore 5 out of 5

282 reviews

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4.9

All reviews

(282)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Although I had a rough idea about what I wanted but being a novice and knowing very little about photography Garry guided me through the best camera and lenses to buy as an entry point into the world of photography. I was very grateful for his guidance and honesty.

September 1, 2025
Rated 5 out of 5 stars

Great customer care and communication

York Camera Mart rang me soon after opening time the next day to check that the lens was compatible with my camera before they posted it off.
It arrived well packaged and in excellent condition.
I have bought from this company before and would do so again.

August 27, 2025
Rated 5 out of 5 stars

One very satisfied customer

I've used York Camera Mart several times, they've always been very helpful and knowledgeable, listening to what I was looking for and offering wonderful advice. Such a wonderful shopping experience and now doing mail order, brilliant.

July 12, 2025
Rated 5 out of 5 stars

Good to deal with a human and not a computer

I emailed the company because the item was out of stock to enquire when it would be coming back into stock.

The company emailed me back when the item was in stock which was very useful because I needed it for a birthday present.

It was nice being contacted by a human instead of a computer in this day and age!

I bought the item and it arrived well packaged and in good time. I would buy from this company again!

July 5, 2025
Rated 5 out of 5 stars

Great service I belive I got a great…

Great service I belive I got a great price and delivery was fast no hassle opted for free shipping they noticed my address and realized they had staff who lived close by so got them to drop it off ordered Friday in my hand Monday now that's what I call a 5 star service definitely will be using these guys/gals again

July 7, 2025
Unprompted review
Rated 3 out of 5 stars

Used binoculars with a case.

I bought used binoculars with a case as a present for my grandson.
Binoculars were fine. However, someone had tried to repair the top of the case and had done a very bad job. Because of time constraints, I had to carefully remove the top of the case and reattach it in the correct position. Not best pleased.

May 27, 2025
Rated 5 out of 5 stars

Panasonic tz90

I phoned up about a camera I saw online and was told I had to order it online and it would be delivered next day which I did and it did arrive the next day very happy with the service I got

May 1, 2025
Rated 5 out of 5 stars

York Camera Mart had just the body I…

York Camera Mart had just the body I was looking for and in the condition I was hoping for. Payment was easy, with prompt notifications along the way. I received the package the day after my order had completed, which was excellent. The camera is as described and so I'm very happy with my purchase. I won't hesitate to buy from YCM again in future.

April 4, 2025
Rated 5 out of 5 stars

Always a pleasure to do business with…

Always a pleasure to do business with this well established company. They are genuine experts in their field, who never try to over sell their products. I have bought things online from them - but visiting their shop and being surrounded by all the cameras and optical equipment is great. And no.....l don't work for them.

March 14, 2025

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