Yorkshire Dental Suite Reviews 

796
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 439 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the friendly staff is exceptionally welcoming and professional, creating a genuinely comfortable environment from the very moment they arrive. People are also very happy with the overall dental service, praising the thorough explanations and personalized treatment plans provided throughout their journey. Some reviewers were not happy with customer service and communication issues, noting frustrating delays and a lack of proper response to their queries. A few customers also noted problems with product durability, mentioning that composite bonding chipped quickly and that they struggled to get repairs.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the welcoming and professional... See more

Service

Consumers find service to be positive, highlighting professional teams and welcoming environments. Reviewers... See more

User experience

Customers report a high level of satisfaction with their user experience, highlighting the practice as... See more

Product

People report ambiguous experiences with product, reflecting a high level of disagreement among reviewers.... See more

Customer service

Reviewers highlight ambiguous experiences with customer service, as opinions are heavily divided. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An overall amazing experience from start to finish. The friendliest and most professional ladies front of house Angela & Lydia made me comfortable upon arrival and special thanks to Dr Sammi & Sara fo... See more

Company replied

Rated 5 out of 5 stars

Having had composite veneers done by several different dentists. All of whom were not grasping my idea of wanting the full composite to look as natural as possible including shape. Size and the follow... See more

Company replied

Rated 5 out of 5 stars

Wow, it’s been a long journey, after struggling with confidence due to having a gap between two front teeth, my first time at YDS Birmingham I was super nervous. Every member made me feel welcome. A... See more

Company replied

Rated 5 out of 5 stars

I had 3 years of failed dental treatment elsewhere before finally going to Yorkshire Dental who turned everything around. They listen very carefully, flawless service and perfect dental work. I wou... See more

Company replied


Company details

  1. Dental Clinic

Written by the company

Cosmetic Dentists Transforming Smiles, Improving Lives At YDS, we believe that a private dentist has to go the extra mile to make you smile. Our experienced and respected team has transformed 1,000s of smiles and is constantly innovating. Whether it’s teeth bonding, veneers, straightening, implants or whitening, we don’t settle for second best. We’ll give you a smile that will lift your life.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

796 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(796)

422 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Been for my first consultation today…

Been for my first consultation today and the staff and service was brilliant. I haven't had any surgery yet but so far I feel confident in the company

January 19, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear that your first consultation went brilliantly and that our team helped you feel confident in your care with us.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, staff are very friendly and go above and beyond to look after you. Had Invisalign fitted today and back in for composite bonding once I’ve finished the straightening. Dr Gabrielle has been brilliant.

January 17, 2026
Unprompted review
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Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear that Dr Gabrielle and the team provided friendly, attentive care and that your Invisalign fitting went smoothly. We look forward to seeing you again for your composite bonding.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

All i can say is wow I had amazing…

All i can say is wow I had amazing experiences Dr Nigel was amazing from start to finish made me feel so comfortable and at ease explained everything from start to finish the reception girls are great very friendly warm welcoming will definitely recommend yds to family and friends

January 15, 2026
Unprompted review
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Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear that Dr Nigel and our reception team made you feel comfortable and welcomed throughout your visit. We really appreciate your recommendation to family and friends.

– Yorkshire Dental Suite 🦷

Rated 3 out of 5 stars

Needs improvement but can be trusted!

Service levels and patient care is a little slow. Initially, very inviting and pleasant.
Would like to see an improvement with aftercare and updates on delays with aligners.
Practice will listen to feedback and on this occasion have been able to get in touch to resolve on going issue with delays and treatment

January 15, 2026
Unprompted review
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Reply from Yorkshire Dental Suite

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and appreciate you bringing these concerns to our attention. We have since spoken with you directly and are pleased that we’ve been able to address and settle the issues raised. We value your feedback and are committed to moving forward in the right direction, ensuring improved communication and a better experience going forward.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

I had a treatment with Dr Lee who is a…

I had a treatment with Dr Lee who is a competent, conscientious and honest dentist.

The YDS team are always kind and helpful. I would highly recommend them.

January 15, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear that Dr Lee provided competent and conscientious care, and that our team made you feel supported throughout. We really appreciate your recommendation.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

Dr Imran was brilliant

Dr Imran was brilliant! Friendly, knowledgable and approachable for questions. Monica was also lovely and helpful.

January 15, 2026
Unprompted review
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Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear that Dr Imran and Monica provided friendly, knowledgeable, and approachable care. We’ll be sure to pass on your kind words.

– Yorkshire Dental Suite 🦷

Rated 1 out of 5 stars

Avoid.

Avoid Yorkshire Dental Suite at all costs.

I spent over £1,400 on a dental bridge that broke within two weeks. What followed was six months of stress, lies, and relentless chasing to get my money back. I was told repeatedly that my refund had been processed, yet nothing ever arrived. In the end, I had to go through my finance company just to get what I was owed. Even almost ended up in court.

When I returned to have the broken bridge looked at, I was told, “I wouldn’t have fitted it like that, not sure why your dentist fitted it this way.” I then had to argue about whether I was expected to pay again for the replacement. Only after an awkward exchange (clearly not something they wanted overheard in the waiting room) did they reluctantly agree I wouldn’t be charged. But even then, they couldn’t fit me in to fix it until December….three months away.

Their communication is disgraceful. They ignore callback requests, yet bombard you with daily calls when they want your money. The pressure to book is constant! Bordering on harassment, but when something goes wrong, they vanish.

Worse still, I was convinced to sign a second finance agreement for additional work I was told to get while still in the chair, after over four anaesthetic injections. I’d already said in my consultation that I would consider it in the future, But not at this time. They somehow managed to get me to agree while not in a fit state to make financial decisions. That added another £2,000 to my bill. On top of the thousands I was already paying. Pure greed in my opinion.

The staff member who did the work left the practice almost immediately after, and I was left with no continuity of care and no one taking responsibility when things went wrong.

This experience has been emotionally exhausting, financially damaging, and ethically appalling.
I thought using a local company would be better than going abroad for the work, and honestly, I should’ve gone abroad! The level of care would’ve been much better. I only hope nothing else goes wrong with the work I’ve had done as I won’t be returning to YDS.

August 20, 2025
Unprompted review
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Reply from Yorkshire Dental Suite

Thank you for your feedback. We’re sorry to hear about your experience and would really appreciate the opportunity to address your concerns. Please contact us directly so we can discuss this further and work toward a resolution.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

Can’t thank yds enough

Can’t thank yds enough, great team and great denstist, would recommend to anyone, great experience, thank you 🙏

January 14, 2026
Unprompted review
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Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear you had a great experience with our team and dentist, and we really appreciate your recommendation.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

Front staff very welcoming and polite

Front staff very welcoming and professional. Felt at ease. Staff are lovely. Thank you for a great experience.

December 1, 2025
Unprompted review
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Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear our front of house team made you feel welcome and at ease, and that you had a great experience with us.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

Great experience

Great experience, very friendly staff and time efficient

January 9, 2026
Unprompted review
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Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear you had a great experience and found our team friendly and efficient. We look forward to welcoming you back soon.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

It was my first visit to Yorkshire…

It was my first visit to Yorkshire Dental Suite in Hessle today and Nigel and all the staff were really kind and helpful. Optional treatment plans were discussed and very patiently explained. I would definitely recommend this practice.

January 9, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear that Nigel and the team at our Hessle practice were kind and helpful, and that your treatment options were clearly explained. We really appreciate your recommendation and look forward to seeing you again.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

I had composite bonding done by Dr Lee…

I had composite bonding done by Dr Lee and I couldn’t be happier with the results. From the start, he was professional, friendly, and took the time to explain everything clearly, which really put me at ease. The attention to detail was excellent and the final outcome looks so natural — better than I ever expected. I’m absolutely thrilled with my smile and would highly recommend Dr Lee to anyone considering cosmetic dental work

January 8, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear that Dr Lee’s professionalism and attention to detail put you at ease and that you’re thrilled with your composite bonding results. We’ll be sure to pass on your kind words to him and really appreciate your recommendation.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

I started my journey with Smile White…

I started my journey with Smile White Invisalign and was then referred to YDS Manchester Suite, who were absolutely amazing. Dr Ammar did my nano composite and completely understood my vision — I asked for a wider smile with slightly longer front teeth, and they got it spot on. From the warm and welcoming reception staff to the incredible care throughout, the whole team made me feel truly looked after. They even surprised me with flowers, which was such a thoughtful touch. I couldn’t be happier with my results and would highly recommend YDS Manchester Suite.

January 8, 2026
Unprompted review
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Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear that your experience at YDS Manchester exceeded your expectations and that Dr Ammar and the team brought your vision to life. We’ll be sure to pass on your kind words to the team. We’re delighted you’re so happy with your results and really appreciate your recommendation.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

A lovely experience

A lovely experience, and a very welcoming reception staff.

January 8, 2026
Unprompted review
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Reply from Yorkshire Dental Suite

Thank you for your 5* review! We really appreciate it.

- Yorkshire Dental Suite🦷

Rated 5 out of 5 stars

Dr Sia and Lydia as well as the whole…

Dr Sia and Lydia as well as the whole team at YDS are excellent. Great service and kind staff. Dr Sia is the goattttt

January 8, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear that Dr Sia, Lydia, and the whole team provided excellent service and made you feel well cared for. We’ll be sure to pass on your kind words to them.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

Lovely friendly staff

I’ve had such a lovely experience at YDS Liverpool, from the moment I walked in all the girls welcomed me with a smile. I was offered a drink and I think the drinks menu is a lovely touch. Samme the dentist made me feel at ease and explained everything to me throughly. I feel really happy and confident going forward with my treatment with samme and I’m excited to see my results :)

January 7, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear you had such a welcoming experience at our Liverpool practice and that the team made you feel at ease from the moment you arrived. We’ll be sure to pass on your kind words to Dr Samme and the team. We’re delighted you feel happy and confident moving forward and look forward to seeing your results.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

Really supportive & understanding to my…

Really supportive & understanding to my anxiety, talk through everything and made me feel very comfortable after having a big dental treatment.

January 7, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear the team were supportive and understanding of your anxiety, and that everything was explained clearly to help you feel comfortable during your treatment. We really appreciate your trust and look forward to seeing you again.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

From my first consultation everyone at…

From my first consultation everyone at Leeds Yorkshire dental suite have made me feel so welcomed. I have just started my new smile journey and I could not be happier with the way things are going! I was so anxious about getting my teeth done and have put it off for years! As soon as I met everyone at Leeds Yorkshire dental suite I knew I had made the right decision and was in good hands! 😊

January 7, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear that from your first consultation our Leeds team made you feel welcomed and at ease. We’re delighted you’ve started your smile journey and that everything is going so well. Thank you for trusting us with your care — we look forward to supporting you every step of the way.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

Thank you today in Birmingham dentist 🦷…

Thank you today in Birmingham dentist 🦷 great job done, very pleased great service, see you in six months, thank you

January 7, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear you were happy with your treatment and received great service at our Birmingham practice. We look forward to seeing you again in six months.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

Went to Birmingham branch today

Went to Birmingham branch today. Fabulous service. Made me feel so relaxed as I hate the dentist. Really pleased with first consultation can’t wait to see my results.

January 7, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear you had a fabulous experience at our Birmingham branch and that the team helped you feel relaxed. We’re delighted you’re happy with your first consultation and look forward to seeing your results.

– Yorkshire Dental Suite 🦷

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