yorkshirewildlifepark.com Reviews 

96
TrustScore 2 out of 5

2.2

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Rated 3 out of 5 stars

This was our third visit; this time with grandchildren and their parents. Didn't match up to previous visits. Visited at end of July and concur with another visitor's revue of 27th July. Several e... See more

Rated 1 out of 5 stars

Very disappointing. Expensive tickets. Poor access ( huge traffic queues ). Despite the fact it was the height of the school holidays 5 exhibits were closed. Few animals were visible. Paid £109 for a... See more

Rated 2 out of 5 stars

After coming three years ago for our grandsons 2nd birthday we came back for his 5th thinking he would enjoy it a whole lot more. How wrong we were! The dinosaurs were covered in bird droppings and di... See more

Rated 1 out of 5 stars

The Sales prevention team are out at Yorkshire Wildlife Park. I have sympathy with the retailers who are just trying to eek out a living... (I intend to let the retailers we spent money with... See more

2.2

Poor

TrustScore 2 out of 5

96 reviews

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2.2

All reviews

(96)

29 reviews in the last 12 months

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Rated 1 out of 5 stars

I’m so disappointed in this trip

I’m so disappointed in this trip, we came for my son’s birthday and he had such a rubbish time and was so fed up by the time we left. We even left 2 hours earlier than planned. School kids on trips everywhere so teens hanging around eating on all the play parks making it impossible for little to play. There were barely any animals to be seen and all in tiny enclosures. Everywhere was closed, no entry no stands open even though we paid full price for tickets. Just overall a disappointing experience with a sad little boy on his birthday! Would not recommend coming here really

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic day out

Fantastic day out . We have two little ones, who are wheelchair users and the accessibility here is amazing .

In fact a more senior lady went past us in her mobility scooter (that she’d hired from the park) , the lady commented in a state to euphoric joy “isn’t it wonderful , it’s all so accessible “ . We absolutely agree .

There is lots to see , some wonderful animals and the dinosaur walk through at the start is awesome .

The polar bears are always a firm favourite with us and was wonderful to see one of them playing with a canoe/kayak.

We are now Gold members and thoroughly looking forward to our next visit .

All the staff are welcoming and friendly but special mention to Alice in guest services for excellent customer service .

See you soon .

February 16, 2024
Unprompted review
Rated 5 out of 5 stars

Couldn’t compliment any more

Having recently visited London zoo I can honestly say the contrast is unfortunately vast. Let’s start with the entry fee. £33 for London zoo compared to sub £15. Wow. Then the variety of animals is again not comparable. The amount of animal enclosures closed in London likely exceeded those that were open, this was not the same at YWP. Lastly the environment the animals live in. I appreciate that as humans we have hunted, exploited and destroyed for fun these beautiful animals world, but I have never been to such a better, safer and somewhat natural environment for the animals to live. The price for food sadly reflects the society we live in, but the vast amounts of picnic areas mean taking your own food is an easy option. Overall a wonderful place to visit and a standout for all the right reasons.

December 17, 2023
Unprompted review
Rated 3 out of 5 stars

Wasn't worth the travel out to visit. Pretty disappointed.

The park was easy to find, very large and exceptionally clean. There is plenty of a places to buy refreshments from and there are toilets dotted about around the park which wasn't as badly priced as we have seen and paid at other parks. We did however find that there wasn't many animals and the ones that we did see (apart from the meerkats), looked miserable. We had all never seen miserable looking animals before and our 6 year old asked why they all were. It was such as shock!...

August 27, 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

We went to Yorkshire Wildlifepark yesterday what a wonderful day all the staff were amazing Jude was the first person we met my cousin hired a electric scooter she really looked after her also a man not sure if his name was Mark they brought cushions for her nothing was too much trouble all your staff were amazing they made our day we also had my Auntie with us she is 95 years old and loved it so thank you all Delphine Meakin

June 29, 2023
Unprompted review
Rated 5 out of 5 stars

Great day at the zoo.

Visited the park on out way back to Essex. Was a very enjoyable day out . My only criticism was the signage from the carpark to the zoo entrance was a little confusing also their needs to be signs when coming out that direct you out to avoid going round the dinosaur exhibits.
My only other criticism was the monkey burger bar. Over priced for what you get. £5.00 for a pice of chicken in a bun was disgusting.

June 16, 2023
Unprompted review
Rated 5 out of 5 stars

Its a fabulous local park and all the…

Its a fabulous local park and all the animals have great enclosures and appear to be well-cared for.

We visited in December for the winter illuminations and had a fabulous time. My only complaint would be that the footpaths in some areas were very poorly light, and some of the walks between different sections are very far (especially for small children). There should be several routes you can follow (clearly signed) so that if you are less able to walk long distances you can have a break or modify your journey through the park

December 29, 2022
Unprompted review
Rated 5 out of 5 stars

Animals kept in huge enclosures

Animals kept in huge enclosures, especially the Polar Bears with their own lake.
Lions enclosure is brilliant, as is the Tigers. ALL the animal enclosures are very well kept.
Plenty of eateries. Lots of seats dotted around. Pathways generally even and very clean. Very pleasant and easy to wander round. Photography is very easy.
We stayed at the Hex Hot 50metres from the entrance. Brilliant Hotel. Very comfortable beds. Clean and room maintained well. Great shower. Lovely towels. Only slight problem.....Disabled Parking is a bit of a hike.

November 25, 2022
Unprompted review
Rated 1 out of 5 stars

Impossible none day out due to misrepresented access

I booked day tickets for myself and my daughter along with mobility scooter hire only to find on arrival they had misrepresented disabled accessibility.
There is a very long walk from the Blue Badge parking area to the reception where we could collect the scooters.
Although the Park may say they cater for people in wheelchairs those with mobility issues are unable to tackle the long walk and there are no staff within the parking area to assist.
Admittedly, the Park do say it is possible to drop disabled visitors near to the reception the drop off point, in my experience it is still too far and in any case does not cater for when all people in the car have mobility issues. They still have a long walk up the path.
They have not made reasonable adjustments to enable ALL disabled people to access the Park.
On complaining about the misrepresentation about the access and requesting a refund I have been completely ignored by the Company even though my request contained constructive suggestions which could improve the situation.
The Park do not appear to care about the customers experiences so long as they have your money which they ensure they do not have to return.

August 4, 2022
Unprompted review
Rated 2 out of 5 stars

Yorkshire Wildlife Park Wild Live…

Yorkshire Wildlife Park Wild Live Safari Night, Attended Russell Watson Concert 20/08/22. Russell was great, YWP were extremely poor in design, information & management at the ingress phase. Email directions gave Google postcode which takes you to the ready mixed concrete business next door. Maps don’t link event to parking. Hive & Wildlife Park car park is same car park, no signage referring to event parking. No staff in car park. Having driven up & down Hurst Road looking for concert parking, we gave up and parked in main Wildlife Park car park hoping it wouldn’t be closed after park closed. Eventually worked our way through shopping/ restaurants to ticket booth to be greeted by first member of staff since entering. At ticket box staff dismissive of incorrect postcode “I must be mistaken”. Give me a map that did not show the location of the event, told to walk through wildlife park and closed his window. Still no signage or directions until at other side of park down a lot of long, winding paths, then staff stood in groups of 2 or 3! Pedestrians directed across roads of priority parking traffic, once in the event field, gold silver & bronze sections divided with metal fences, this seemed well designed. Pitching up is a bit of a free for all to ‘claim your space’. Arrived in a bad mood & didn’t get chance to browse merchandise or food, spent the entire evening wondering if car would be in locked car park! On exit again not much direction from staff, pedestrians, mobility scooters, prams & people carrying large picnic baskets & children directed across priority car park exit road and left to wander through the wildlife park back to Wildlife main car park. Walkways were well lit with fairy lights but it is quite a long walk on some uneven terrain. Again no staff guiding through Hive or car park exits. When you’ve been once I think you know what to expect, for first timers be prepared to wing it a bit, expect a long walk, staff smile & are friendly but ineffectual. I would suggest they provide a map which shows the event location in relation to the car park and the path through the park, signage in the car park showing event parking & which number car park your are in would also help, as well as relocating some of the staff at entry & exit times to the car park. Google maps is no help at all, the venue is new and shows fields next to a ready mixed concrete works.

August 21, 2022
Unprompted review
Rated 5 out of 5 stars

WOW AMAZING!!!!!

Amazing place animals are looked after very well and look happy and healthy. Animals have alot of room to roam around and you get very close to them with hardly any chain fences. staff are very helpful and knowledgeable nothing is too much bother
Have just bought annual passes
The place is clean and tidy.
ONLY DOWNSIDES:
FOOD AND DRINK OVER PRICED
AND SHOP QUITE EXPENSIVE

August 14, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing park

Amazing park, highly recommend, we’ve held an annual pass for years now. The animals are so well looked after that I sometimes feel they have come to see me, the space is amazing and the staff even better, we love going as always something to do. The only slight negative I would have is how expensive ice cream and drinks are. Apart from that highly recommended there’s plenty of picnic spaces and toilets are clean and plenty of bins. It seems no matter how busy the park is it’s so big so you can see all the animals. We love the park !

June 3, 2022
Unprompted review
Rated 5 out of 5 stars

Had a FANTASTIC day at this park…

Had a FANTASTIC day at this park including the most AMAZING Carnivore Experience. Our ranger was knowledgeable, friendly, helpful and did her very best for us. The range of animals we were able to feed and observe ‘up close’ was brilliant and breathtaking.
A day I will always remember.
I wish there were more than 5* to give this truly spectacular park.

May 27, 2022
Unprompted review

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