You Love It Reviews 

1,506
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Shitty service I am disappointed with YouLoveIt I had my hopes high and was excited that my order was processed quickly only to find that my ring size was small and a different color from what they pr... See more

Rated 5 out of 5 stars

Was a bit worried from the one star review but my order went super smooth i got my Duotone SLS 2023 12m right on time (ok maybe 2 days later than expected) but everything went super smooth. Price are... See more

Rated 1 out of 5 stars

No customer support - bad delivery service. It took much longer than expected for my package to be shipped from YOU LOVE IT. So much delay, that I was already gone when they shipped my ord... See more

Rated 5 out of 5 stars

Made a large order last week over 3k eur as the selection was great and the prices even better, one of the boards we wanted was out of stock but we were instantly offered an even better more expensive... See more

Company details

  1. Clothing Store
  2. Shoe Store
  3. Women's Clothing Store

Information provided by various external sources

your kiteshop on the rhine


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

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No history of asking for reviews

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3.5

All reviews

(1,506)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredible consumer friendly!

For a good price I bought a whole quiver from Y.L.I.. After a few sessions there where some problems on the kites with the stitching. Y.L.I. team quickly searched contact with the manufacturer. Even though the manufacturer didn’t offer a good solution, Y.L.I. did seek a good solution for me!

In this unfortunate case I’m not sure Y.L.I. earned some money after all, but they earned my respect. They really put an effort in making the consumer (me) happy. I think this is ‘old-fashioned’ consumer oriented shopping you see rarely these days.

Thank you for your care and patience, especially Johannes!

November 25, 2022
Unprompted review
Rated 4 out of 5 stars

Great

Great communication, fast shipping, good prices, actually have been asked if I was happy with the goods or if I had any issues….
Would buy from them again and would suggest them to friends 10/10

November 12, 2022
Unprompted review
Rated 5 out of 5 stars

Easy Smooth Transaction

I ordered a foil board online on the 3rd November, confirmation of the order was received the same day. On the 4th a mail giving a contact telephone number and name in case of queries plus details of tracking information for the shippers they use. A mail then received from Fed Ex to say parcel collected and further tracking details. Board arrived in UK on the 10th. When you place the order as outside EU VAT was removed and then UK VAT and customs duty plus reasonable handling fee paid to Fed Ex. All in a very easy and smooth transaction. Thank You.

November 10, 2022
Unprompted review
Rated 1 out of 5 stars

worst online shopping experience

worst online shopping experience, completely unreliable service.
Item arrived different from the one ordered, sent back but after numerous reminders they still haven't sent back the exact one.
NEVER AGAIN YOU LOVE IT

November 22, 2022
Unprompted review
Rated 5 out of 5 stars

All products received all as ordered

Over the past two years I purchased three Flysurfer kites with bars, a Core Sensor 3 Pro bar and a Mystic wet suit. All received as ordered. At this point they are my first choice when i want to purchase kite surfing products.

May 6, 2022
Unprompted review
Rated 5 out of 5 stars

You Love It online shop is simply amazing

You Love It online shop is simply amazing and for me the best in all internet market. I live in Italy and I bought from this e-shop since 2-3 years, everything went always very good. Also this time that I bought many items (kites, boards, accessories) shipped to North Italy, the buy/sell experience went totally good.
I strongly recommend You Love It and I will keep on repeating my purchasing with this company. Thanks a lot Gerrit!

October 24, 2022
Unprompted review
Rated 1 out of 5 stars

worst online order experience I had

I filed legal claim against them in order to get my order - ordered 6 items, after tons of complaints I got 3 items and no communication what happens with the remaining 3 or am I getting refund. Paid a lawyer to communicate with them and then they sent me the remaining items, 4 months after the order, with 2 items not what I ordered

October 6, 2021
Unprompted review
Rated 5 out of 5 stars

Great shop for your kite needs

Living in the EU I’ve used You-Love-It for my kite and board needs several times.

Have only good things to say about them. Shipping = fast and tracked. Prices = really good, especially when things are on offer.

Clear communication, and they go above and beyond to fix any issues with orders.

Would (and have) recommend the shop to anyone.

August 28, 2022
Unprompted review
Rated 5 out of 5 stars

Top Shop!

One of the best experiences I've had! Very decent prices, top service, good communication. Delivery took 11 days to Romania. Highly recommended

August 12, 2022
Unprompted review

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