Shitty service I am disappointed with YouLoveIt I had my hopes high and was excited that my order was processed quickly only to find that my ring size was small and a different color from what they pr... See more
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Was a bit worried from the one star review but my order went super smooth i got my Duotone SLS 2023 12m right on time (ok maybe 2 days later than expected) but everything went super smooth. Price are... See more
No customer support - bad delivery service. It took much longer than expected for my package to be shipped from YOU LOVE IT. So much delay, that I was already gone when they shipped my ord... See more
Made a large order last week over 3k eur as the selection was great and the prices even better, one of the boards we wanted was out of stock but we were instantly offered an even better more expensive... See more
Company details
Information provided by various external sources
your kiteshop on the rhine
Contact info
Lorettostraße 12, 40219, Düsseldorf, Germany
- you-love-it.eu
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Excellent and professional service
Excellent and professional service, very good contact with the store, fast shipping, and the equipment was carefully packed, I recommend it!!!!
FRAUD: WORST EXPERIENCE - One of the worst experience of my whole life at buying on Internet.
About 6 weeks ago I ordered 2 products from this website (wetsuit + impact vest), but I only received one.
After email them I got a 5 days delayed answer and sent me a DHL following number. After waiting for several weeks there was no change in the state of this delivery. I tried to contact the website (still NO ANSWER).
I tried to contact DHL but they told me that they have not got the package and suggested me to contact the shop. After all this delay and problems, I claim full refund of the product I never got but there were no answers afeter several emails ....
To sum up, FRAUD website. Still trying to contact them but I guess I will have to present a FORMAL COMPLAINT AT THE DUSSELDORF CUSTOMER OFFICE for suspected FRAUD
My personal advice, altought the prices from this website may look atractive; the website is clearly fraud and is much better to spend a little more of money in different websites like kitemana.com
Excellent experience
I have ordered a few things so far, and no complaints at all. Every time I have tried to contact them, I have received an answer in no time , and always offering a solution, or the best offer possible.
You love it is my reference shop for…
You love it is my reference shop for the purchase of kite equipment, I have been shopping in their shop for several years now, in addition to the decidedly affordable prices that no other shop in Europe is able to offer, despite purchasing online with all the resulting difficulties, the owner Jerrit and his collaborators responsible for processing and executing orders are always very attentive and available in solving your needs, the last purchase in November was a sail whose color was difficult to find , but thanks to the availability of the staff, in particular Thorsten and Jorg, despite not having it available in stock, I was able to have it in a very short time.
Great experience!
Both Gerrit and Thorsten helped me in rather complicated transaction when buying the Axis Tray v3 Carbon foilboard. They did a great job and would buy from them (You Love It) again and again!
Keep the good work guys!
As expected
Ordered kite pads for the board, with CC. Product and delivery as expected!
Recommended seller
Attention to the customer, fast shipping, best prices, good range of items!!
Recieved goods as expected
Recieved goods as expected, all correct 👍
One of the best shops in Europe (and the world)
Great selection, great value, great service (albeit sometimes a bit slow).
Great customer service
Great customer service, fast shipping, best prices, good range of items!!
Thanks to team
Good morning,
I would like thanks to the Y-L-I team
Especially Gerrit and Jorg for solving my problem. Grazie
Francesco (Vasto Italy)
terrible
terrible
They sold me a product that they don't have in stock (bar cabrinha) and I've been waiting for a month to get my money back. They do not respond to my emails and to date I have not been refunded. Terrible company with poor customer service!! DO NOT buy from this store!!!
My trusted online kite shop
My trusted online kite shop. Have received many orders during the years from here. Recommended.
Good attention and service received
Good attention and service received. Good communication via email. Secure page, with serious and professional staff. Highly Recommended.
Totally recommend them
Totally recommend them. Best products at the best prices. And the shipping was fast every time (Romania)
I received my order in 4 days in…
I received my order in 4 days in perfect condition and in the best price in the market. Thank you gays you are awesome
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