I recently bought 4 pillows, two of them were hotel quality. I have never felt pillows like this, absolutely brick had and full of small hard pieces of what I take to be bits of foam. They are absol... See more
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Excellent dress, fitted well, soft comfortable fabic, can be dressed up or casual. White stuff chino, lovely cut, material and colour. Absolute bargain, so pleased with the saving. Sweet bee desig... See more
Company replied
I have ordered about 5 times from You Know Who's and always been pleasantly surprised by the brands received! Not just clothing but home buys as well. My latest purchase which included a stunning blac... See more
Company replied
Came across this site by accident, am I glad I did I've purchased numerous items of clothing at a fraction of the shop price. I've had children's clothes ladies satin pjs jeggings jackets the list go... See more
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Company details
About You Know Who's - Acomb, York
Written by the company
High street brands for less.
You Know Who`s offers branded products, such as clothes and homeware, for discounted prices. Clothes ranges from ladieswear, menswear, kids clothes, school wear and so on.
Products are available both online and in a physical You Know Who`s shops across United Kingdom.
Contact info
Front Street 1-3, YO24 3BW, Acomb, York, United Kingdom
- 01904 790554
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recently bought 4 pillows
I recently bought 4 pillows, two of them were hotel quality. I have never felt pillows like this, absolutely brick had and full of small hard pieces of what I take to be bits of foam. They are absolute rubbish. I wish I had opened them sooner so I could have returned them but was waiting for room to be decorated. If I went onto a hotel and got pillows like this then I’d be asking for a refund. You need to check the quality of all items that you’re selling.
Order item on 24th November
Order item on 24th November , You know who’s did not bother to ship until 2nd December , now Items are out of stock . Really bad company to order with .They do not care about customers and did not even email me to tell me goods were out of stock . Do not buy from here .
Very pleased with my order
Very pleased with my order, good quality pjs , happy with what I paid, arrived in a reasonable time, when checking on delivery of orders on the account it is very basic and you cannot seem to track your order, but it did all come and was fine…

Reply from You Know Who's - Acomb, York
Poor service
I'm really upset and disappointed with the company,they used Yodel to deliver and my parcel has been delivered to somewhere random, still no response from you know who or a refund. Unacceptable customer service.

Reply from You Know Who's - Acomb, York
I have had sfirst class.ome wonderful items from…
I have had some wonderful items from this company and have never had a bad experience. The quality of the items is first class ,I would recommend it to anyone.
I ordered a duvet cover and was highly…
I ordered a duvet cover and was highly delighted with purchase colour was beautiful and the service was quick would buy again from this company regards liz
Thoroughly disappointed...
Although order arrived in a timely manner, there was an item that was the wrong size. Despite ordering a 3xl tshirt, a 2xl was sent. I have contacted customer service numerous times to rectify this, I have sent photos, explained that their returns hub system won't let me tick the box to return & all I get is a link to the returns hub. Nobody seems able or willing to sort this issue out.
Fast Service, Great Deals, I'll definitely be back again
I’ve now ordered from them twice and have been really impressed both times. The first time, I emailed to ask why I hadn’t received a dispatch email after 5 days, and they responded within 24 hours. They explained they’d been experiencing a high volume of orders, and my order was dispatched just 3 hours later which I was really pleased with.
My most recent order arrived today after I placed it just a few days ago, so dispatch and delivery were super quick this time. They also have some amazing offers, I managed to snag 5 lounge pants and a sleep tee with the Yours Clothing tag so Yoursclothing must have sent you know who's some of their stock, I got them for just £40! Since there was a sale at the time, I was over the moon since I usually shop at Yoursclothing anyway.
I’ll definitely be buying from you know who's again
Please be aware that if you receive an…
Please be aware that if you receive an email stating there is a reduced postage fee at checkout automatically, that it doesn’t work.
Thank you for replying and solving the problem.

Reply from You Know Who's - Acomb, York

Reply from You Know Who's - Acomb, York
My favourite dress of the summer- I…
My favourite dress of the summer- I love it snd so comfortable. Good value too!

Reply from You Know Who's - Acomb, York
Excellent value great products
Excellent dress, fitted well, soft comfortable fabic, can be dressed up or casual.
White stuff chino, lovely cut, material and colour. Absolute bargain, so pleased with the saving.
Sweet bee design tea towels, small but jolly and inexpensive.

Reply from You Know Who's - Acomb, York
I placed an order but never received…
I placed an order but never received it. When I chased it they said it had got lost with the courier so would refund my money, just waiting for the money to be refunded.

Reply from You Know Who's - Acomb, York
You Know Who
Excellent service and speedy delivery. I ordered 2 Polo shirts which are of good quality. Will use "You Know Who" again

Reply from You Know Who's - Acomb, York
All items very good value most of them…
All items very good value most of them were MC&co. So I was very happy as I know there sizes are a good fit for me. And good quality*****

Reply from You Know Who's - Acomb, York
Great pillows at a fantastic price
Great pillows at a fantastic price. Arrived very quickly

Reply from You Know Who's - Acomb, York
Only kept 1 of 5 items ordered so low price for yoga hoodie was increased with postage, so not so cheap!
Ordered yoga hoodie which was great. Bra was smaller than I buy in M and S in same size so returned. Track suit ordered with joggers, sweater and hoodie but U was sent 2 joggers and 1 hoodie. Didn’t like the fabric - polyester and very sweaty and creased with just trying on so returned all 3 items
Absolute bargain
I was looking to buy some cargo trousers and found some on You Know Who's. They appeared to be just what I was looking for. They arrived very quickly and were indeed from Marks & Spencer. They were an absolute bargain!
love my jeans great price arrived…
love my jeans great price arrived promptly

Reply from You Know Who's - Acomb, York
Item as described
Item as described, good quality, quick dispatch. Will be back!!
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